Comments on: iCloud snafus point to dark side of consumer cloud

By: Westport

Westport — Wed, 19 Oct 2011 11:46:29 +0000

I am so tired of these Professer Peabodys. The iCloud/IOS 5 release is a complete mess that’s what this article is about. Stop protecting the empire. Appled created the situation where people needed to share ids and now they have a no solution to help those people migrate. Read the apple forums. Anyone with more than one family member is either having issues or is settling for some sort of trade off like only one person in the family can stream photos. I personally have been on the phone with the clueless folks at applecare several times. Even they are confused with the whole process and we don’t even share ids in my house. My issues is that I can’t receive emails at the .me address. I’ll be staying with Google for now. Too bad,… I was ready to jump into iCloud with both feet. People like Peebody who have a Macbook Pro, an Iphone and a cat are fine. It’s the people who actually have familys and lives that are impacted by this mess.

By: Mannedmodule

Mannedmodule — Wed, 19 Oct 2011 08:22:57 +0000

Your report is unnecessarily sensational, biased, ill-informed and designed to whip up sentiments against Apple. You have not attached enough weight to the sheer size of the iOS5 and iCloud roll-out, the huge diversity in user community, the fact that some users have simply not followed procedures or read instructions and the fact that most of the problems are transitional and will resolve quickly after the transition. I am a MobileMe user. I found that everything worked well AFTER I read AND followed the instructions. Also why try to merge Apple ID’s? ID’s by definition identify an account, so who is to say it is the same user? You can have multiple accounts but don’t askApple to expose one’s privacy for another. iCloud requires an Apple ID which can be the same or different from your iTunes store Apple ID. Best practice is to keep them separate, as allowed by Apple; that’s what I did and it “just works” (R.I.P. Steve). That way you do can keep sharing your songs with family members’ devices AND maintain your iCloud privacy. My suggestion, when reviewing new technology do not be too hasty to pass judgement; be aware that even you the reviewer still have a few things to learn about the technology. It is no secret that the Apple ecosystem is not designed to co-operate with the Droid world or the Windows herd. But that’s why it just works – it is necessary to guarantee the user experience, that is if you are patient enough to wait in line to get hold of yours or download your software. Remember the best things in life come with some effort and price.

By: frd750

frd750 — Tue, 18 Oct 2011 15:57:55 +0000

I see no reason why the average consumer has any need for the cloud.External hard drives are big enough to hold any reasonable volume of data and many of them will fit in your pocket. The cloud mania for the average private user of a Mac is carefully fanned by Apple to increase iTunes store sales and promote the $25 a year non iTunes music storage.

By: Edward

Edward — Tue, 18 Oct 2011 10:51:38 +0000

I believe the last part of the title says, “point to dark side of consumer cloud.” To most people (and definitely any non-fan boys) that would suggest that they are talking about all cloud services. Why does everybody get so defensive? Just because someone dared ask a few questions about an Apple product?

By: Ian Watson

Ian Watson — Mon, 17 Oct 2011 23:49:32 +0000

Another problem with iCloud is that some have had documents that were not properly uploaded into iCloud, presumably because of the servers overloading. We are now left with documents that are neither on our iOS devices nor in the cloud. They are I suspect lost and gone for ever. More information here http://universal-machine.blogspot.com/2011/10/ios-5-review-good-and-bad.html

By: rambo amadeus

rambo amadeus — Mon, 17 Oct 2011 21:18:00 +0000

i am sure that if Steve J were still kick’n he would be in the server room work’n the helpdesk calls… or maybe the 10,000,000 chinese workers who make this crap can handle support as well

By: Suresh Kumar

Suresh Kumar — Mon, 17 Oct 2011 21:07:36 +0000

What has Issue Three: Data Privacy got to do with the iCloud snafus?

I agree with the previous poster — this is journalistic dishonesty — i expect better from GigaOm.

By: Professor Peabody

Professor Peabody — Mon, 17 Oct 2011 20:42:09 +0000

This article seems misleading to me. In the first place Apple told everyone that multiple Apple ID’s could not be used, not could they be merged. The article on the other hand makes it seem like this was some kind of unexpected glitch instead.

Also, there are several places where it confabulates the experiences of the beta testers (mostly failures) with those who are moving to it now it’s available. This is journalistically dishonest and just confuses things.