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Summary:

A big part of iOS 5 is iMessage, Apple’s new unified messaging platform for communicating between iOS 5 devices. It’s a great tool, but new users might have a hard time setting it up, since it’s tied so closely to the existing Messages app. Here’s how.

imessage-feature

A big part of iOS 5 is iMessage, Apple’s new unified messaging platform for communicating between iOS 5 devices. It’s a great tool, but users new to the tech might have a hard time figuring out how to get started, since it’s tied so closely to the existing Messages app. Here’s how it works.

Setting up iMessage

To clear up one point of confusion I’ve been frequently asked: While the service is called iMessage, the actual app where you use it on iOS is called Messages. To setup iMessage, go to Settings and then Messages. Make sure you are signed in with your Apple ID email address. Tap Receive At and make sure your phone number (on the iPhone only) and relevant email addresses (on iPad and iPod touch) are correct.

You can set up multiple email addresses at which to receive the same iMessages. When you add a new email address, a verification email will be sent to that address. When you click on “Verify Now” in the email, you will be sent to an Apple site where you enter your Apple ID and password to verify the new address. I have both my me.com and gmail.com addresses registered in iMessage.

Using iMessage

To take full advantage of iMessage, all participants need to be running iOS 5. To send a message, in Messages press the New Message icon in the upper-right-hand corner of the app.

Start typing your recipient’s info, and the field will auto-fill with possible choices in a manner similar to the Mail app. If you’re sending the message from your iPhone, the Send button will turn green if it will be sent as an SMS, or blue for iMessage. On the iPad, if the address you’re trying to send to isn’t registered with iMessage, you’ll get an error message, like the one below.

Limitations of iMessage

To ensure your Message is received on all your connected devices, you must have them sent to your Apple ID email address. In limited testing, if someone sent me a test message to just my phone number, I only got the text on my iPhone. However, if they sent the message to my me.com address (which is my Apple ID address), I got it on all devices. This is because Apple can’t associate your phone number (assigned by your carrier) with devices other than your iPhone. Also, if you’ve added multiple email addresses to the “Receive At” setting on one iOS device, you’ll need to make sure you add them manually to any other iOS devices you own, too, if you want to receive messages at that address on all devices.

While AT&T has changed their SMS plans, most likely in preparation for people lowering their text message plans, for me, my SMS usage won’t change. Most of the people I text with don’t have an iPhone. Still, since it operates automatically behind the scenes, detecting who can and can’t receive iMessages, there’s definitely no harm in having it enabled, regardless of who you message with.

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  1. So it looks like if my wife and I share an Apple ID, any message sent using the Apple ID will go to both of us (or any device that has that Apple ID associated with iMessage) But, I would assume since you can use a second Apple ID for iCloud, you could put the iCloud Apple ID in the iMessage settings while keeping the purchases Apple ID in the store settings. I guess I’ll just have to install and test.

    1. Do let us know how this works. My wife and I are setup the same way as you !

      1. I just finished loading the software on my husband’s and my iPhones and I’ve got it working. We also have the same id that is associated with my email. On his iPhone I added his personal email as a second email to the iMessage setup on his phone. I kept only my email in my iMessage set up. I used his contact in my phone, that already has his email address (the secondary email I listed on his iMessage), to send his phone some test texts. Then I did the same from his phone to mine. It works just fine without any problems. Also, if it’s important, we have any AT&T text messaging completely turned off on our phones. Prior to this we were using WhatsApp, but I think we will move to iMessage now.

    2. Here are some observations. There are two ways iMessages are delivered. One is via the cell number, and the second is via the Email Addy. This is why you will have two conversations from the same person on one device. The only way to work around this is to create two seperate emails via your ISP. One email must be linked to one device (Main account holder) and the other device (Secondary, aka… Add a Line) to the other email. Once you have two email addy’s, on the device you wish to stop the incoming messages, go to “Settings” then “Messages” and Receive At. Notice it says “2 addresses”. When you open this you should see your (Main) Apple ID at the top. Then you should see your phone number and your email addy. Tap “Add Another Email”. Now type in the email addy for the owner of the device and the email password. You will also receive an email to verify the email account. Now tap the old email that was already there and tap “Remove Email”. (You can not remove the old email until you create another one.) Now you should only revice the iMessages on the intended device, however, every device that shares one of the email addy’s will still receive on both devices. For every device to be independent, each device would need to have its own email addy. ie.. Dad@abc.com, Mom@abc.com and Home@abc.com. In my case I have an Iphone and an Ipad, and my wife has an Iphone as well. I would receive mesages on all three devices at the same time. Once I dedicated each device to its own email all is well..

      1. THANK YOU! My son and I were receiving ALL of each others imessages…even when he wasn’t a recipient. You saved me!

  2. I have a similar problem. My wife and I share an Apple ID as well. In addition to that she is still on Leopard with her MacBook, which she syncs w/ her iPhone 4. Not sure how many iCloud/iOS 5 features she will be able to use.

  3. I have disabled SMS on my iphone (AT&T). Looks like i have to enable SMS inorder to use imessage. This doesnt work for me because i do not want to chat with anyone else other than those who have iOS devices :-(

    1. You can set it so that it won’t send messages via SMS, only iMessage

  4. didnt work for me

    1. i had trouble as well. to get it to work, I had to only have my cell number in the receive at. Then I had to delete all existing sms messages and power down the iphone. When it finished rebooting I was able to send an iMessage.

  5. UAE is not listed in the setup, what to do? help!

    1. Move to the United States.

  6. Still don’t see it anywhere help !

  7. I share one too….why isn’t there a profile in ios?

  8. Stuck at connecting when im logged into it dont know what to do

  9. why wont any of my contact’s names show up on my inbox? its just their phone numbers.

    1. same problem! help!

    2. Power down your phone, when you turn it back on the names should be in your inbox instead of numbers.

  10. i have an iphone 3gs and when i updated i realized that i couldn’t receive any text messages. i went to settings > messages, and imessage doesn’t have my phone number under the receive area….. help?!
    i have reset, restored, turned off/on phone and imessage…. and nothing helps! i’m lost for what to do…

    1. Back up your iPhone, and then restore the device etc… Maybe that’d work? :S

  11. I wonder if anyone else has this issue with iMessage. So,

    When I receive a SMS from someone using an ios5 device, I get the blue bubble and everything but it will not show their name, instead just their phone number. If I am in the main message page with everyone else’s SMS’ I see their name, but in the actually message itself it will only show their number. Anyone know why?

    1. I’m having the same problem and it’s pretty annoying, can someone please help us out?

      1. Darrell Etherington Dylan Thursday, October 13, 2011

        Do you have that person as a contact in your Address Book with their number listed? If so, then it sounds like it might be a bug.

      2. yes defs have the number saved, it’s not happening to all the people with iMessage, only some. really annoying!

      3. just did a hard reset and back to normal, weirddddd

      4. How do you do a hard reset? I’m having the same problem…

    2. Make sure their phone number in your contacts is listed the same way iMessage shows it i.e. with country code (+ country code the rest of number without the leading zero).

  12. My phone number doesn’t show up, only my Apple ID email. Wondering why? (I’m in Canada, using Rogers as my carrier, by the way).

    1. check called ID to see if its showing your phone number and not email address. It is in the same place where iMessage setting is.

      1. I have the same problem. Phone number does not show up under my apple I’d. Where is the check called I’d located?

    2. I had the same problem. Disabling and then enabling iMessage solved the problem for me.

    3. same thing happened to me, and i’m always w rogers in CA. i had changed my # and on my apple account, the number listed was my old one. i changed it on my itunes, then checked my facetime app where it said recieve at: verifying- old number. i turned off facetime and when i turned it back on, and it asked for my apple id and password, it updated to my current number, and i did the same by turing off imessage, and now my phone number appear at “receive at”, but they are still going thru my email.

  13. Thank you so much. I couldn’t figure it out and. I where else really explains it

  14. Hi, got here thru the Washington post, I just upgraded today, I had not heard at all about this so was wondering why my IPAD2 3g-Wifi was taking so long and now I know. I dont understand what Imessage is, is it texting to other phone numbers? thanks

    1. My send button doesnt turn to blue! Im really new here. Help.

      1. Only turns blue if you are writing to a phone number or email registered with iMessage. Otherwise stays green and uses normal SMS settings & rates.

  15. Taylor Sauerwein Thursday, October 13, 2011

    when im waiting for someone to reply, I don’t get the icon that is showing that they are writing. Also it does not show what time that person had read my message

  16. Hi, when I try and set up imessages on my ipad it keeps telling me ‘unable to verify email because it is already in use’ ! it is very frustrating and making me quite cranky… can not get any further with it… any help would be much appreciated

  17. Just use WhatsApp. problem solved. Usable on other phone too.

  18. I am very confused why only one person (the first person I texted after receiving the iOS 5 update) on my list of people I text is letting me send a blue message, an it’s the only person that has the message box saying “iMessage” and not “Text Message”. How do I get them all to say “iMessage” and have a blue text??

    1. The person your texting also has to have iOS 5 iMessage…and their data has to be turned on or on wifi, as well as yourself. My questions is, how much data does this use.

  19. I’ll add to the party. If I text my wife and iMessage is on all devices the text goes to her and my kids Ipod touches too. Tried turning off iMessage on her Iphone and leaving it on on my iPhone and the text fails. We have Verizon. So, if iMessage is on then everyone gets my texts meant only for my wife or we have to turn it off. Very frustrating!

  20. My iPhone 4 did not show up my phone no. but only email address under iMessage settings. Do you know why??

  21. Ronnie Minassian Wednesday, October 19, 2011

    having the same problem, when i text people they tell me my caller ID shows up as my email and not my phone number.. i turned iMessage off and back on and choose my telephone number instead of my email but still doing same thing. Blehhhh help

  22. Mine didnt changed to the blue background? How can i fix that?

  23. Hi, I also share an Apple ID with someone, but it is easily solved, just make sure you verify another email adress on both devices and then you won’t get someone elses messages. Although, I don’t know if this definatedly works because none of my messages will send! Please help!

  24. Boys (and girls too):
    If I am on vacations in Europe and have WIFDIU, will be these I-MESSAGES free?
    Thgank you – Emanuil

  25. Emanuil Shvarts Monday, October 31, 2011

    Will be I-MESSAGE free in Europe, if I have access to WI-FI?

    Thanks

  26. Matthew Biddinger Tuesday, November 1, 2011

    Has anyone tried the Contacts XL app with the new iPhone software? With a group text, it seems to get confused and tries to send it as iMessage to everyone in the group even though most in the group do not use iPhone or iMessaging. I tried to turn off the iMessage function in the device settings, but the app still will not work properly. This is probably a question for the app developer, but I thought I would check here also.

  27. How do you send messages between one iPad and another?

  28. I sent an imessage and it went thru fine, then tried to send another comment in the same message and the second message in the conversation was sent as a text message? Why? First message I was in wifi second using 3G

  29. what do you lose completly?

  30. I just updated to iOS 5 on my fiancée’s iPhone 4 and turned on imessage in settings. When I attempt to send her a message from my iOS 5 iPad, her name is red in the “To:” field, indicating that she is not a registered user.

    Does it rake Apple some time to recognize new users? I don’t recall that being the case when I updated my iPad!

  31. Still viber app is better to send text and to voice. It’s not complicate as this and works on WiFi/3G as well. Only down fall is its only your iPhone you can use. Not the iPad.(no email address involved) But you can sen text and call to other android phones as well !

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  33. I just changed my apple id because i plan on changing my number. However i still receive imessages via the previous apple id. Did i overlook something?

  34. I keep getting ‘error email address already in use’ when I try to add my gmail address as the other email. On my iPhone I have my # and .me account. On my iPad, it’s my .me. I wanted to have my gmail too but it won’t allow it.

    Am I missing an iCloud setting or something? TIA

  35. Since downloading IOS5, all my friends on the same operating system receive my texts from my email address, not my phone number. A few of my friends now have about 3 different conversations with me, due to being from 2 different email addresses and my number. Does anyone know how to fix this? Thanks!!

  36. When I try to set up iMessage it says login failed please try your network connections. What do I do?

  37. new to ios5 and whatsApp, why would I still get charges per message for texts (not whatsApp) when everyone I text with has ios5 or whatsApp?

  38. My whole family shares our account on iTunes but only I have an iPod touch 4th generation no one else in my family has anything that can use iOS 5 when I enter the email
    Do I use the one on our account or mine

  39. Do you pay for the texts you send on the messaging app

  40. keeps saying, “not delivered” and i cant send any messages, help!

  41. Help…..I’ve iMessages earlier today and now it won’t work. I can type in text but me “send” button isn’t illuminated….won’t send. What now? Thank you!

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