17 Comments

Summary:

After spending time with the HP TouchPad and its new webOS update, I’m sad to see the review unit go back. The tablet is now humming along like you’d expect a 1.2 GHz dual-core device should. And now the tablet is $50 cheaper than Apple’s iPad.

The TouchPad's multitasking was one of its strengths.

HP was expected to push an update for its TouchPad tablet by the end of July, and just after the month ended, the software began to arrive. I received webOS version 3.0.2 last night, and after a few hours of using the device, I think it makes a solid tablet even better.

The overall device is much faster; email management is more effective; background wallpapers can be customized; and autocorrection is better, among other improvements. I already thought HP nailed the basics in terms of a smooth user interface and smart multitasking, so for me, the new update addresses quite a few of the remaining gaps.

After using tablets on all of the available platforms now — iOS, Android, BlackBerry and webOS — I think HP’s tablet platform currently appears to be the best competitor to Apple’s iOS. Yes, there’s much to like about all of the different choices; I’m simply speaking from my own experience and usage patterns.

If you want a small, portable  7-inch tablet with great Flash playback, for example, the PlayBook is your best bet. Looking for the best Google service integration and software? Nab one of the many Android tablets running Honeycomb. And the widest variety of apps and media options makes the iPad appealing. Only you can choose the best tablet for you; it’s not a one-size-fits-all product category.

Having said that, I’m a little sad that this TouchPad review unit is going back to HP in the next day or two. It’s only now, with this recent software update, that the device performs as expected, considering its 1.2 GHz dual-core processor. Instead of waiting for cards to appear when opening programs, they’re flying faster than actual cards at the World Series of Poker tournament. Scrolling in the browser is much smoother and page rendering is noticeably faster. All in all, this is the HP TouchPad that should have launched last month, not the one that seemed a little pokey.

It’s not too late for the TouchPad to be a hit, however. Yes, the application store is still missing some top-tier titles and services, but hopefully those will come in time as HP continues to court developers to the platform. The company didn’t spend $1.2 billion on Palm to make a half-hearted return to the mobile space. And even as a heavy Gmail user and Android owner, the TouchPad’s email client offers a superb experience; so much so that it takes away one of the key benefits of using an Android device for me.

Of course, any tablet that launches today will surely be compared to the iPad, which has been around for 15 months and outsells all others by a wide margin. The challenge to competitors is: If you can’t sell the “iPad experience” in a tablet, how will customers justify buying a non-iPad at the same price as an iPad? While I think HP is offering a solid experience with the TouchPad, the company is also cutting the price of the Wi-Fi tablet.

The 16 GB model is now $449, while the 32 GB edition is $549; both are now $50 less than their iPad counterparts. If HP can get consumers to spend some hands-on time with the updated TouchPad, the price cut, combined with the updated software, could definitely help boost sales.

  1. This is becoming such a competitive industry, and it’s understandable why. I always look like a little bit of a low tech fool sitting in a coffee shop with my laptop these days, only a matter of time before I cave and buy a tablet, lol. Barry

    Share
  2. Come on now.. TouchPad could indeed be as good as you say, but that doesn’t matter. No one wants to buy the 4th pony in the race, TouchPad is the Kia of tablets and no one wants to be seen with one. HP should’ve created a beautiful, and fast Android based tablet which can compete with the Ipad 2 (current Android tablets are shit), instead they decided to waste resources on WebOS, in-house created apps, and all of that cash on marketing.

    Share
    1. I forgot to mention that I own both TouchPad and iPad2 and I would rather show off the Touchpad because everybody has an iPad2. People need to get into the multitasking bandwagon :p

      Share
    2. I want the Touchpad. And actually, once people use it, they like it much more than Android tablets. And sometimes, the iPad. I “sold” about three the other day at Best Buy.

      Share
    3. Jonathan Ezor Thursday, August 4, 2011

      What your comment is missing is the millions of us who don’t care about with what we’re “seen,” but rather what what we have can do. I own an iPad 2 and it *doesn’t* fit my needs, esp. my business needs. My TouchPad does (and will much better do so when Office editing launches). {Jonathan}

      Share
    4. Kia sales increased 20% year over year in July. If you’re going to make car analogies, pick better ones.

      KidDoc

      Share
    5. That sounds pretty… Nah, utterly ridiculous. HP has to make an Android tablet? You are a funny man.

      Share
    6. Kias and Hyundais are very popular now. Your analogy is off by about 5-10 years.

      Share
  3. @Jay, I’d say the TouchPad is the Hyundai of tablets. Came from unknown bad quality history to very good design and quality.

    Share
  4. I don’t think that price cut and software update would have improved my experience with the device:

    http://lgponthemove.blogspot.com/2011/07/quick-look-hp-touchpad.html

    Share
  5. I played with 3.01 and was impressed at the OS’s smart and elegant interface. It looks like a very viable competitor to IPad. The biggest problem I have is the OS does not have multi-lingual input support like iOS and Android. Until then, I will keep my iPad.

    Share
  6. I knew that only WebOS can compete with iOS

    Share
  7. Fernando Miralles-Wilhelm Thursday, August 4, 2011

    Kevin: I am sure that given that the OS update just came out, you can argue to keep the unit for a bit longer to be able to re-review it with the updated capabilities. Perhaps you can approach HP and ask for some extra time? I know your readers (like me) who are in the market for a non-iPad tablet would appreciate it.

    Share
  8. Based on our research with consumers on Tablets, HP is definitely a viable contender among competitors (see findings at http://j.mp/gPhXq7, pp. 11-12). Examining consumers’ rankings of the top 5 brands they would consider for a Tablet, HP is near the top, with 53% including HP among their top 5 (comparable to results for Sony, Dell and Samsung). Based on these findings, we view HP, Dell, Sony and Samsung as “in the hunt” to compete with Apple on Tablets. Other brands (including Motorola, Blackberry, HTC and others) lag far behind in terms of consideration for a Tablet. Of course, Apple has a formidable lead – 73% include Apple among the top 5 brands they would consider for a Tablet.
    Dr. Phil Hendrix, immr and GigaOm Pro analyst

    Share
  9. Financial News Network is reporting that there is a sale of HP Touchpad through Aug 7. $50 additional savings, so you can get a 16GB model for $399.
    http://www.fnno.com/story/news-corner/331-hewlett-packard-reduces-price-hp-touchpad-hpq-news-corner

    Share
  10. Financial Network News is reporting that the TouchPad is on a sale through the end of August 7, for $50 less than current. This means that you can get a 16GM TouchPad for $399.

    http://www.fnno.com/story/news-corner/331-hewlett-packard-reduces-price-hp-touchpad-hpq-news-corner

    Share

Comments have been disabled for this post