Comments on: E-Commerce Satisfaction Dips to Lowest Point in 6 Years http://gigaom.com/2011/02/15/e-commerce-satisfaction-dips-to-lowest-point-in-6-years/ Sun, 19 May 2013 00:09:40 +0000 hourly 1 http://wordpress.com/ By: Prekyba Internete http://gigaom.com/2011/02/15/e-commerce-satisfaction-dips-to-lowest-point-in-6-years/#comment-595235 Thu, 17 Feb 2011 21:12:55 +0000 http://gigaom.com/?p=298119#comment-595235 These days everybody is looking for lower price. This situation is difficult for smaler reatilers. They must be very creative.

]]> By: Katie http://gigaom.com/2011/02/15/e-commerce-satisfaction-dips-to-lowest-point-in-6-years/#comment-593548 Tue, 15 Feb 2011 17:39:40 +0000 http://gigaom.com/?p=298119#comment-593548 Insightful piece, Ryan. I think the downward trend in e-commerce satisfaction will correct itself to previous levels as retailers continue to roll out mobile strategies that make it as easy and convenient as possible for customers to conduct business from a mobile device.

It will be interesting to see what mobile strategies work and what don’t from the customer viewpoint.

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