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Summary:

Cloud CRM provider Salesforce has announced the acquisition of web conferencing and meeting tools provider Dimdim. Salesforce says that it will use Dimdim’s presence and on-demand meeting and collaboration technologies and development team to add new real-time communication capabilities to its Chatter collaboration platform.

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salesforce logoCloud CRM provider Salesforce has announced the acquisition of web conferencing and meeting tools provider Dimdim. Salesforce says that it will use Dimdim’s technologies and development team to add new real-time communication capabilities to its Chatter collaboration platform.

Today’s acquisition is the latest in a series of acquisitions in the collaboration and web communications arenas, including Salesforce’s acquisition of the email contact management company Etacts, and Skype’s announcement that they are buying mobile video provider Qik.

Salesforce says that it plans to follow “the proven Facebook model of combining collaboration and communication into an integrated service.” With consumer sites like Facebook and Twitter creating expectations of real-time social sharing, it is important to incorporate such capabilities into the enterprise. A Dimdim acquisition seems to fit logically into that vision.

It appears likely that Salesforce will use the acquisition to add Dimdim’s presence and on-demand meeting and collaboration tools into Salesforce’s internal systems. At the recent GigaOM Net:Work Conference, Salesforce CEO Marc Benioff discussed how they are using their Chatter tools internally to flatten the structure of their own organization, and to allow collaboration and communication across all parts of the company.

We’ve been fans of Dimdim as an easy-to-use and affordable screen-sharing and meeting service, and we’re sorry to see it being lost as an option. New account creation has already been disabled, and it appears that existing monthly accounts will only be available until March 15. Annual accounts will remain active until the current subscription period ends.

Have you used Dimdim? How will the acquisition affect you?

Related content from GigaOM Pro (sub. req.):

  1. Can anyone recommend free alternatives to dimdim?

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    1. Charles Hamilton Friday, January 7, 2011

      I’ve posted a list of alternatives at http://gigaom.com/collaboration/alternatives-to-dimdim-for-web-conferencing/ Not all are free, but many have free options.

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  2. Rod Montgomery Friday, January 7, 2011

    BigBlueButton.org is a good alternative, and it’s open source.

    Kudos to Scott for not describing Dimdim as open — they went SaaS and abandoned the open source code two years ago.

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  3. [...] that the online collaboration service Dimdim has been purchased by Salesforce and is being shut down, what alternatives for collaboration, conferencing and screen sharing remain [...]

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  4. [...] Salesforce Acquires Dimdim (From GigaOM) Cloud CRM provider Salesforce has announced the acquisition of web conferencing and meeting tools provider Dimdim. Salesforce says that it will use Dimdim’s technologies and development team to add new real-time communication capabilities to its Chatter collaboration platform. [...]

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  5. [...] GigaOM announced that Salesforce had acquired web conferencing tool DimDim to add real-time communication technologies to its Chatter platform. Pretty big news, if you are [...]

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  6. [...] accounts have been sentenced to death. Not surprisingly, people are starting to complain about it. Twitter has been flooded with tweets [...]

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  7. If anyone is looking for a DimDim alternativeMegaMeeting.com is a customer service oriented web and video conferencing company that has been around for more than seven years. Like DimDim MegaMeeting.com operates on Flash and is completely browser-based We welcome all DimDim clients to experience a free live demonstration of our web and video conferencing system at http://www.megameeting.com

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  8. You can check out GoMeetNow. It’s not free but the demo version has a 30 minute timeout and the full version starts only from $12.95. Have a look at here http://www.gomeetnow.com

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  9. Banckle is also offering web conferencing, webinars, audio and video conferencing services as an alternative to all DimDim and other general users, FREE for 1 complete year http://banckle.com/apps/online-meeting/default.html. Users can record and playback meeting sessions, and also share screen, applications, PowerPoint presentations or whiteboard with their clients and colleagues from around the globe. It offers almost the same set of web and video conferencing features as were supported by DimDim and you can compare them both here http://banckle.com/blog/collaborative-and-social-apps/entry/dimdim-alternative-free-1-year-online-meeting-service-by-banckle.html

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  10. [...] the recent closure of Dimdim, many of us have been looking for affordable and easy-to-use alternative alternative screen sharing [...]

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