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Summary:

Privacy isn’t just Facebook’s problem. The whole consumer Internet and media industry had better devise a plan for facing the privacy issues fast, or get ready to face serious consumer backlash and, perhaps worse, government regulation. Here are a few steps social media companies can take.

privacy

Privacy isn’t just Facebook’s problem. As I write over at GigaOM Pro, the entire consumer Internet and media industry had better get its collective act together on the privacy front or get ready to face serious consumer backlash and, perhaps worse, government regulation.

For the second time this year, Facebook is at the center of a privacy controversy. Many popular apps on Facebook, including social games from Zynga, have been transmitting Facebook user IDs to third parties. Some of those companies are data aggregators or data miners that create profiles of users or groups and sell them to marketers.

A Zogby poll showed that 87 percent of those surveyed were concerned with the security of their personal information online, and 80 percent were bothered by advertisers tracking them. In another survey, 96 percent of respondents said online companies shouldn’t be allowed to share or sell that info to third parties without permission, even though nearly half admitted they don’t read privacy policies.

Members of Congress are questioning Facebook on its current snafu. These are the same people who went after the “zombie cookies” highlighted in yet another Wall Street Journal story. Even before that, online privacy bills had been proposed in the House, and European regulators are passing fresh proposals around the EC. I doubt the online media industry wants to rely on congressmen understanding the nuances between zombies and other cookies; a ban on cookies would completely destroy ad targeting and optimization.

In short, the online media industry needs to rev up its lobbyists (Google spent $1.2 million on lobbying this quarter; Facebook, $120,000), explain what’s going on to legislators and to the public, and seriously consider self-regulation. Additionally, the industry should:

Read the whole post here.

Image source: flickr user alancleaver

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  1. Nice piece. What I have been arguing for a long time is that our “rights of privacy” did not come from nowhere. They came about as a result of court rulings protecting business interests. Now we face the same again with our interactivity. Why on earth hasn’t someone started a global, Open Source project for generating Creative Commons guidelines on what is coming our way: the Rights of Participation? We need a Rights of Participation process where everyone can help Wiki into place fair expectations, common terms, etc. so these access issues become real before we have to rely on politicians, corporations and the courts to force us into submission.

  2. links for 2010-10-29 » Wha'Happened? Friday, October 29, 2010

    [...] Social Media and Privacy: Get Serious or Get Regulated: Tech News « (tags: privacy legal opa) [...]

  3. Social Media 2011: Privacy Puzzles, Search Will Stick Around: Tech News « Thursday, December 23, 2010

    [...] Privacy in social media, meanwhile will remain a puzzle that neither the industry nor government will be able to solve. Why? It’s probably too difficult a problem, with multiple, well-funded — and even well-meaning — constituencies. There’s too much money at stake (advertisers and media companies have lots of lobbyists) to risk screwing up ad targeting, and we have an internally combative situation in Congress. [...]

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