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Summary:

For those of us who use Twitter tags purely for adding a layer of sarcastic commentary to our tweets, the idea of using tags properly — to categorize tweets and make them easier for others to find — may seem a little humdrum.

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For those of us who use Twitter tags purely for adding a layer of sarcastic commentary to our tweets, the idea of using tags properly — to categorize  tweets and make them easier for others to find — may seem a little humdrum. But as I realized last week, using Twitter tags properly can help you to reach a much broader follower base.

While playing around on Twitter over the weekend, I tweeted an image of some asparagus from my garden, and tagged the tweet #productivitytips. Suddenly, users from as far afield as China and Senegal were finding their way to my asparagus image. I’ve never had a follower access any of my bit.ly links from either country, so I guessed that these users had found my tweet by searching Twitter for the #productivitytips tag.

Putting aside the fact that users looking for productivity tips probably weren’t particularly satisfied with my asparagus picture, this story does point out clearly that — properly used — Twitter tags have the potential to expand your exposure and your follower base. If you (or in this case, I) used them properly, that expansion could be considerable.

The properly tagged tweet acts like a teaser for the would-be follower. They find your tweet via the tag, and, if they like it and any content it links to, they may follow you. Conversely, the tagged tweet can help you to access and qualify followers — using tags wisely, you can help to ensure that the people who follow you actually want the kinds of information you generally provide.

Since my asparagus adventure, I’ve been looking into some of the ways business-focused Twitter users might employ tags strategically to expand their follower base.

Tags as Keywords

If tags provide metadata about your tweet content, then it may make sense to see them as playing a similar role to that fulfilled by meta keywords on a web page.

You might decide to define a list of key tags you’ll focus on, and apply them to your tweets whenever they’re appropriate. This approach might help you to continuously fulfill the expectations of users who follow you on the strength of a well-tagged tweet.

As a tag misuser, I often gain followers from well-tagged tweets that are one-offs — they don’t relate to the topics I usually tweet and write about. The followers I gain with those tweets quickly become disappointed by my usual tweet content, and stop following me.

If I selected a number of “keywords” (tags) that actually — and accurately — described the topics I most often tweet about, and applied them consistently wherever possible, I expect I’d be more likely to keep the followers I gained, and to build a loyal, satisfied follower base.

Tags as Content Flags

Every piece of content I publish online is tagged somehow. So it might be a good idea to tag the tweets I use to promote that content with the same tags I’ve applied to the content itself. If I write a blog post that’s tagged “social media tips,” for example, it seems logical — and advantageous — to tag my tweet with the same words.

By creating consistency between my tweet tags and my content tags, I can qualify my follower base and ensure those users are satisfied by the content they access through the links I include in my tweets.

But, perhaps more importantly, consistent tagging could help me build rapport or respect with users. If a user’s looking for social media tips, they might find tweets using that tag through Twitter. Imagine  they then arrive at my blog, which offers access to more content tagged “social media tips” via my navigation or a tag cloud. Those users may be more likely to look at that information than if I used no tags, or tagged my blog content using different terms from those I used in my tweet.

In effect, consistent tags can help me to show that I speak the user’s language, and reduce confusion. Using Twitter tags as content flags could make new visitors to your site feel more at ease, help them access the information they need, and  — if you appear to be an authority on that topic — help communicate that you’re worth following.

Tags as Trend Tie-ins

There are plenty of tools designed to tell Twitter users what the trending topics are in particular fields. The astute Twitter user could combine a trending topic tag with their standard keyword or content-flag tags. This could help them to reach a much broader audience (via the trending topic tag) and tap into a sub-segment of that audience (via the topic-specific tag).

A marketer I follow on Twitter frequently writes blog posts that are sparked by celebrity news, scandal and other popularly trending topics. He writes about these topics from a marketing perspective — saying, in effect, “this is what we can learn about marketing” from Brangelina or Lady Gaga or Tiger Woods or, well, you get the idea.

He has a great opportunity to tag his tweets around the trending topics he writes on, and to appeal to a broad audience in doing so. True, only a comparatively small portion of the readers accessing those trending topic streams will be interested in his marketing angle. However, in its own right, that comparatively small portion may add substantially to his follower base, his retweet levels, and his audience access over the longer term.

These are just a few of the tagging techniques I’ve seen in action on Twitter recently. What tips can you add from your own Twitter tag experience?

Image by stock.xchng user speedy2.

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  1. Great post and advice! I actively use Twitter tags as keywords or content flags. I also see them being used to direct specific audiences to targeted groups…like #HireFriday ( via @HRMargo ) and #JobHuntChat ( via @cornonthejob ) — obviously for people still on a job search.

    Karen F. (on Google or Twitter for questions, comments or violent reactions)

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  2. A very good blog on twitter tag use – thanks Georgina. I have used tags occasionally to connect to groups of people or for targeting tweets for our blog with little measurable success.

    Your point about trending topics is very valid and proved to me over the last weekend in a very personal way. On the 4th of September I tweeted a lot using the #earthquake and #christchurch tags looking for information and sending support messages since my family are there and I now live in the UK. (FYI – everyone was fine and Christchurch was very lucky)

    What was noticeable though was the the web traffic to our website was, on that day, substantially higher than usual when reviewed this week. The only thing different was the personal conversations while on a trending topic. Although I would not want to go through that sort of event again it does highlight the point.

    Cheers, Linda

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  3. Because of the application I use to manage my multiple twitter accounts, I don’t usually check in on what topics are trending in the twitter world. I do see how much more beneficial it would be to tie in some of my #tags to what is trending.

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  4. This was a very useful and unusually in-depth post. My blog tags are all over the place and I’ve never really got the hang of Twitter hash tags. I am going to audit my blog tags and start applying these techniques in my tweeting. I love the trending + content tag idea. Thanks!

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  5. Excellent post, Georgina!

    Here’s an idea: Save time by hashtagging your Facebook Page posts and then automatically upload them to twitter via the app at facebook.com/twitter. Just make sure you leave room in the message for the FB url. (For some inexplicable reason, that fapp only works with FB pages, not FB profiles.

    Forgive the shameless self-promotion, but as creator of http://www.alfredhitchcockgeek.com, @hitchcockgeek and Alfred Hitchcock Geek on Facebook, doing the above, I started tweeting/tagging trending topics and message specific tags this morning and saw a jump of 10 followers in one tweet! Not a bad ROI. ;)

    Of course I’m also conversely linking my tweets whenever possible to my Facebook page with the hope that I will gain both more followers and more FB likes with each tweet. Hashtagging should bring all those numbers up.

    In addition to general hashtags like #hitchcock, I also intend to hashtag subtopics (from my POV) such as #gracekelly. Fortunately, I’ve been tagging my blog posts that way already for the past seven years(!), so that part of the work has been done.

    Your suggestions in this post are one of the simplest bang-for-the-buck ideas I’ve heard in a long time. Kudos!

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  6. Agreed Phil, this is a very in-depth inquiry into the #hashtag phenomenon. I appreciate your authenticity, Georgina, when you tell us that you place hashtags that don’t quite relate to the content you’re putting out. We’ll just call that research ;-)

    I’m going to start incorporating more (related) hashtags in my tweets now (because of this post). Before, I found them to be #annoying and #cumbersome, but now I can see the #inherentvalue in them. Lol

    Thanks again for the time you put into this post Georgina!

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  7. Totally agree with you! I love Twitter tags and use them often to grow my Twitter connections. They are a very valuable tool indeed!!

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  8. The most helpful and useful use of tags seems to be when the are used to track conversations surrounding events, such as, #iranelection.

    After the event dies down, however, the conversation surrounding it on Twitter becomes less relevant. (Anyone use #iranelection as a tag in Twitter at this point would find very few listening.)

    Nor do branded hashtags, such as #whitehouse or #chrysler or #lebanon, truly track the follower’s desired topic. They are just too broad.

    #productivitytips is a great one. It’s unbranded and specific enough to provide valuable information even from places as far away as China or Senegal.

    There’s just so much misuse and misunderstanding of hashtags that they haven’t finished evolving.

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  9. My company’s website automatically pulls employee tweets onto the homepage provided they use certain tags. For example if I tweet with the #advertising tag, it gets put in the advertising section of our website. Same goes for #video or #pr (public relations).

    This is a very cool thing that gives our website constantly updated content and helps me categorize my tweets by useful hashtags.

    You can see examples here: http://www.capstrat.com

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    1. Great use of tags, @aburtch! Your company’s homepage rocks.

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  10. Nicely done, Georgina. Succinct overview with some excellent suggestions. So many fail at the #hashtag game, and this is sorely needed.

    I’m adding a link to it in the library of useful material I point clients to.

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