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Summary:

Did you buy a bumper from Apple already, or are you planning on getting one to rectify the very not-fictitious reception issues Steve Jobs petulantly made light of while at the same time acknowledging? Today is the day to begin the process of healing, if so.

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Did you buy a bumper from Apple already, or are you planning on getting a bumper or case to rectify the very not-fictitious reception issues Steve Jobs petulantly made light of while at the same time acknowledging? Today is the day to begin the process of healing, if so.

Apple has started processing refunds for already purchased iPhone 4 bumper cases, according to reports by people who’ve already purchased the tremendously overpriced thin band of rubber. You’ll be notified of the refund via official Apple email, but you shouldn’t have to do anything extra to get your money back if you’ve already bought one, unless you paid cash in-store, in which case you actually have to return to a retail location.

To get a free bumper or case, though, you won’t be able to just order one via Apple’s online store and have it arrive for free. There’s an extra step, albeit a simple one, involved in the application process. You need to download and install a specially made Apple app on your iPhone to take advantage of the case program.

Once you run the app, you’ll sign in with your Apple ID and select the bumper or case of your choice. After that, Apple should ship the case out to you in due time. Don’t expect speedy service, though, since Apple will probably be flooded with requests for quite a while.

Also note that there is some fine print about refund or free case eligibility. If you bought your iPhone on or before July 23, you have until August 22 to apply. Those who purchased their iPhone 4 after today have 30 days from the date of purchase to take advantage of the program. Regardless of purchase date, the deal ends entirely on September 30, when Apple has promised to re-evaluate the situation.

  1. Barry Zavislan Friday, July 23, 2010

    The latest screw up by Apple and Steve Jobs is now in full swing with this program. You can only be reimbursed if you bought your case at Apple or ATT stores. I purchased my case at BestBuy and after a forty-five minute holdfest with Apple I was told there would be no refunds for third party purchases thus completing the loss of any good will I formerly held for this company. Way to go Apple, lose a good customer to save thirty bucks

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  2. I got my iPhone 4 today. When I got home from the store, I downloaded the iPhone 4 case app and ordered the case. It took about five minutes total. No issues at all.

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  3. @theappleblog, I’d love to see a breakdown of the cases and bumpers being offered. I have to assume there are pros and cons for each and the app although slick, leaves something to be desired as far as knowing which is the choice for you. Any chance you may follow up on the options for us iPhone 4 peeps?

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  4. I bought a IPhone 4 case from AT&T. I was told I could fill out the rebate form on the Apple store and get a rebate. Well, Apple is only giving a rebate for 6 specific bumpers – not cases. This is a disingenuous offer from Apple. Their bean counters have probably figured out they will limit the cost/exposure by making people wait weeks for cases and limiting the models they will reimburse. Apple is acting like a medical insurance company. I am so disappointed in Jobs. Maybe he should go back on medical leave

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  5. Bought a IPhone 4 case from AT&T. I was told I could fill out the rebate form on the Apple store and get a rebate. Well, Apple is only giving a rebate for 6 specific bumpers – not cases. This is a disingenuous offer from Apple. Their bean counters have probably figured out they will limit the cost/exposure by making people wait weeks for cases and limiting the models they will reimburse. Apple is acting like a medical insurance company. I am so disappointed in Jobs. Maybe he should go back on medical leave

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    1. Captain America Sunday, July 25, 2010

      Disappointed in what? You are receiving free cases that otherwise would cost you around $30. This ‘glitch’ only affects 0.55% of all the phones out there, meaning that there is a 99.45% chance that you are not one of them and you are still complaining about Mr. Jobs giving you a free case to fix a problem that doesn’t even exist for you. What a bunch of whiners we have become. Maybe you should go back on leave.

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  6. That is so cool! I am ordering mine right away! A-mazing!

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  7. I didn’t try this bumper.
    As for me, I use Mackeeper tool to speed up mac os x

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  8. How can I cancel the case I’ve ordered without calling them?

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