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Summary:

The web-based telephony market is getting crowded, with QuickFuse joining the growing number of companies offering web-based platforms upon which developers can build voice applications (or bundle voice into web applications) using simple APIs. But it is late to the party — maybe too late.

Updated: The web-based telephony market is getting crowded, with QuickFuse joining the growing number of companies offering web-based platforms upon which developers can build voice applications (or bundle voice into web applications) using simple application programming interfaces (APIs).

QuickFuse was launched by New York-based Plum Voice, an interactive voice response company. The new platform will be duking it out with the likes of Twilio, Tropo and TringMe, not to mention some deep-pocketed, more established players. QuickFuse isn’t doing anything new — Voxeo, the company behind Tropo and startup, Twilio, has been leading the web-based telephony charge, though none have yet shown sustainable commercial viability.

In fact, QuickFuse is so late to the market it and might not be able to get the developer traction it needs to grow. Furthermore, I’m not sure how much one can rely on a platform that launches a web-based platform but no website. Update: The company does have a site; the one initially supplied to me was incorrect.

By Om Malik
  1. Teleku (http://teleku.com) also entered the cloud communications API space earlier this year and has been able to swing many of Twilio’s developers to the Teleku platform because of our support for the Twilio Markup Language, lower rates, and the ability to run phone applications on any carrier’s network including Voxeo and Plum platforms.

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  2. QuickFuse does not use any simple text APIs for development. It is nothing like Twilio or Tropo.  It is a GUI-based development environment designed to give anyone the ability to create voice apps without the need to write code or set up a server to integrate with data and business logic.  

    More than 15,000 developers use Plum’s VoiceXML platform to build apps. Over the last 10 years we’ve talked to these developers as well as tens of thousands of companies, from start-ups to Fortune 500 enterprises, about what they want in an voice platform.  With QuickFuse, we’re satisfying the customer demand for an intuitive cost-effective rapid application development platform that’s accessible to both developers and those with less technical expertise.  

    Anyone can try QuickFuse without setting up an account. Just go to http://quickfuseapps.com/ and click “try now” or “create an app.”  
     
    Thanks,

    The QuickFuse team

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  3. [...] This next generation, by contrast, has significantly simplified what it takes to develop rich business applications that combine voice calls, DTMF, speech rec along with some form of web-based database at the back-end. The result has been more widespread adoption by smaller companies and a much broadened set of vertical use cases. Companies in this space include the likes of Ifbyphone, CallFire, Voxeo, Twilio and others. [...]

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  4. [...] Matthieu, founder of Teleku will join Tropo as director of business development. In a comment left on our site earlier this year, Matthieu said that he had been able to swing many of Twilio developers to its platforms, mostly [...]

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