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Summary:

UPDATED Well that was fast. If you’ve tried using the Kylo web video browser, which was just launched this morning, you might have noticed something funny while trying to connect to videos from Hulu — that is, that they’re unavailable. Users can connect to the Hulu […]

UPDATED Well that was fast. If you’ve tried using the Kylo web video browser, which was just launched this morning, you might have noticed something funny while trying to connect to videos from Hulu — that is, that they’re unavailable. Users can connect to the Hulu site through the software, but are not able to watch any Hulu videos.

When clicking on a video, Kylo users are met with the following message: “Unfortunately, this video is not available on your platform. We apologize for any inconvenience.”

Hillcrest Labs CEO Dan Simpkins issued a statement this morning responding to the lack of Hulu content available through Kylo, saying:

“We are currently investigating why Hulu videos are not playing within the Kylo browser. Prior to our formal launch, Hulu videos would play within the Kylo browser. Like Internet Explorer, Firefox or Safari, the Kylo browser is simply a Web browser, and it’s our sincere hope that Hulu isn’t restricting access.”

We’re still waiting for official word from Hulu, but if it is blocking access from Kylo, it won’t be the first time the web video company has attempted to keep its content off an application designed to optimize web video for the big screen. Early last year, Hulu also tried to block Boxee’s software from accessing its shows. For those that followed the back and forth between those two companies, the argument that Kylo is just a browser should be a familiar one; it’s the same thing that Boxee CEO Avner Ronen said when his software was blocked.

UPDATE: Hillcrest Labs has confirmed that Hulu is blocking its content from appearing on the Kylo browser, and has issued the following statement:

“We have confirmed with Hulu that they are preventing the Kylo web browser from playing Hulu videos. Prior to our formal launch, Hulu videos would play within the Kylo browser. Like Internet Explorer, Firefox or Safari, the Kylo browser is simply a Web browser that enables consumers to visit any site on the Web. We have tremendous respect for Hulu, and we hope that a continued dialog might influence their thinking.” — Dan Simpkins, CEO of Hillcrest Labs

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  1. [...] why the Web site stopped working on the Playstation 3’s Web browser last year. According to NewTeeVee, Hulu hasn’t yet responded to the Kylo situation. However, NBC chief executive Jeff [...]

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  2. I commented on this earlier, but for some reason I don’t see any of the comments.

    I like your new look, btw. Way to keep it fresh!

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  3. scott flowers Monday, March 22, 2010

    Safari (with the developer tools menu enabled) can spoof other browsers. Perhaps Kylo could misrepresent itself as Firefox?

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  4. [...] Hillcrest introduced the Kylo application in late March, with an eye toward providing an optimized experience for users wanting to connect computers to their TVs. (The company was also looking for another way to sell its Loop Pointer controllers.) Like Boxee before it, Kylo promised a way to access web video outside of traditional browsers — and like Boxee before it, Hulu acted quickly to shut off access to videos that it knew were being watched on the TV. In fact, within hours of the software being launched, Kylo was already being blocked by Hulu. [...]

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  5. [...] when it launched last March, as it was initially capable of accessing Hulu content, but was quickly blocked. Hulu videos are still blocked on the Kylo browser, but with the Clicker integration, users should [...]

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  6. [...] Child Protective Services about the ongoing abuse of Hulu. As they did twice before with Boxee and Kylo, Hulu’s broadcast parent companies have forced the JV startup to block access to the site by [...]

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