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	<title>Comments on: How-To: Remotely Support Your Parents with Screen Sharing</title>
	<atom:link href="http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/feed/" rel="self" type="application/rss+xml" />
	<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/</link>
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		<title>By: Paul</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-548153</link>
		<dc:creator><![CDATA[Paul]]></dc:creator>
		<pubDate>Sun, 12 Dec 2010 20:42:17 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-548153</guid>
		<description><![CDATA[I wonder if all these alternatives will work through a modem with a firewall?]]></description>
		<content:encoded><![CDATA[<p>I wonder if all these alternatives will work through a modem with a firewall?</p>
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		<title>By: Peter Kennedy</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378236</link>
		<dc:creator><![CDATA[Peter Kennedy]]></dc:creator>
		<pubDate>Mon, 18 Jan 2010 21:36:44 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378236</guid>
		<description><![CDATA[I use logmein quite a bit. It&#039;s great if you&#039;d like to control another computer without the other person there to authorize the screen-share but If you&#039;re going to install logmein, you may as well set up the iChat app.

iChat vs. LogMeIn:

* iChat provides faster and more stable screen-sharing
  ~ this is because it&#039;s a native Mac app
  ~ LogMeIn uses a Java-based browser app which is sluggish

* iChat allows for easier communication during screen-sharing
  ~ with iChat, during screen-share both parties can communicate via chat as you work to a resolution. 
  ~ with logmein, you are usually required to use the phone. technically, you could open up a notepad or something to communicate between both parties but that&#039;s just a workaround

* LogMeIn allows for iPhone control through LogMeIn Ignition
  ~ there is no iPhone control through iChat (Apple, this would rock. you listening?)

* LogMeIn allows for cross-platform control while iChat only allows screen-sharing between Macs.
  ~ Skype would work in this case

* LogMeIn allows for control of another Mac or PC without the host user needing to be present. iChat requires authorization before screen-share can commence. Technically, if you want to completely take it out of the hands of your folks, you can use a script activated via Twitter or the Mail.app for authorization. Sorry I don&#039;t have an exact link. But I&#039;ve seen this done before...

e-mail me @ pskennedySOS@gmail.com if you have any more questions.]]></description>
		<content:encoded><![CDATA[<p>I use logmein quite a bit. It&#8217;s great if you&#8217;d like to control another computer without the other person there to authorize the screen-share but If you&#8217;re going to install logmein, you may as well set up the iChat app.</p>
<p>iChat vs. LogMeIn:</p>
<p>* iChat provides faster and more stable screen-sharing<br />
  ~ this is because it&#8217;s a native Mac app<br />
  ~ LogMeIn uses a Java-based browser app which is sluggish</p>
<p>* iChat allows for easier communication during screen-sharing<br />
  ~ with iChat, during screen-share both parties can communicate via chat as you work to a resolution.<br />
  ~ with logmein, you are usually required to use the phone. technically, you could open up a notepad or something to communicate between both parties but that&#8217;s just a workaround</p>
<p>* LogMeIn allows for iPhone control through LogMeIn Ignition<br />
  ~ there is no iPhone control through iChat (Apple, this would rock. you listening?)</p>
<p>* LogMeIn allows for cross-platform control while iChat only allows screen-sharing between Macs.<br />
  ~ Skype would work in this case</p>
<p>* LogMeIn allows for control of another Mac or PC without the host user needing to be present. iChat requires authorization before screen-share can commence. Technically, if you want to completely take it out of the hands of your folks, you can use a script activated via Twitter or the Mail.app for authorization. Sorry I don&#8217;t have an exact link. But I&#8217;ve seen this done before&#8230;</p>
<p>e-mail me @ <a href="mailto:pskennedySOS@gmail.com">pskennedySOS@gmail.com</a> if you have any more questions.</p>
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		<title>By: mech</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378235</link>
		<dc:creator><![CDATA[mech]]></dc:creator>
		<pubDate>Sat, 16 Jan 2010 04:25:54 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378235</guid>
		<description><![CDATA[YOU DON&#039;T NEED ICHAT TO USE &quot;SCREEN SHARING APP&quot;!!!!!!!

Now that I have your attention, this is the only thing that you need to do to set it up on your parents&#039; mac (Tiger, Leopard and SL):

1. System Preferences-&gt;Sharing-&gt;Check off Screen Sharing and WRITE DOWN THE ADDRESS (it should be something like &#039;vnc://somename/&#039; This can also be done using their IP address. It is advisable to install a VNC password under Advanced as well. (under Tiger, if I remember correctly, you have to activate Remote Management or Login for Screen Sharing to work)

2. On your mac (Leopard or SL; doesn&#039;t work on Tiger) go to Finder, press Apple-Shift-G, and type in /System/Library/CoreServices/
There you will find &#039;Screen Sharing.app&#039;. Make an alias to it on your dock by dragging the app into your dock and now you have it easily accessible when you need to remotely connect to your folks computer.

3. Connect to your folks mac: Start ScreenSharing app -&gt; type in ur folks&#039; IP address

ALTERNATIVE:
After activating screen sharing on the remote mac, in Finder press Apple-K. Here just type in &#039;vnc://IPadress&#039;. This is equivalent to using the ScreenSharing app and much faster.

Note that a Tiger can be a remote system but never a host using screen sharing.

The advantage of this approach over the author&#039;s: No need for gmail, ichat, or some buddy creation, which ur folks may not understand or want to do anyway. Disadvantage, you have constant option to remotely manage ur folks&#039; mac, which they might not appreciate as you could snoop around.]]></description>
		<content:encoded><![CDATA[<p>YOU DON&#8217;T NEED ICHAT TO USE &#8220;SCREEN SHARING APP&#8221;!!!!!!!</p>
<p>Now that I have your attention, this is the only thing that you need to do to set it up on your parents&#8217; mac (Tiger, Leopard and SL):</p>
<p>1. System Preferences-&gt;Sharing-&gt;Check off Screen Sharing and WRITE DOWN THE ADDRESS (it should be something like &#8216;vnc://somename/&#8217; This can also be done using their IP address. It is advisable to install a VNC password under Advanced as well. (under Tiger, if I remember correctly, you have to activate Remote Management or Login for Screen Sharing to work)</p>
<p>2. On your mac (Leopard or SL; doesn&#8217;t work on Tiger) go to Finder, press Apple-Shift-G, and type in /System/Library/CoreServices/<br />
There you will find &#8216;Screen Sharing.app&#8217;. Make an alias to it on your dock by dragging the app into your dock and now you have it easily accessible when you need to remotely connect to your folks computer.</p>
<p>3. Connect to your folks mac: Start ScreenSharing app -&gt; type in ur folks&#8217; IP address</p>
<p>ALTERNATIVE:<br />
After activating screen sharing on the remote mac, in Finder press Apple-K. Here just type in &#8216;vnc://IPadress&#8217;. This is equivalent to using the ScreenSharing app and much faster.</p>
<p>Note that a Tiger can be a remote system but never a host using screen sharing.</p>
<p>The advantage of this approach over the author&#8217;s: No need for gmail, ichat, or some buddy creation, which ur folks may not understand or want to do anyway. Disadvantage, you have constant option to remotely manage ur folks&#8217; mac, which they might not appreciate as you could snoop around.</p>
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		<title>By: Andrew Flocchini</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378234</link>
		<dc:creator><![CDATA[Andrew Flocchini]]></dc:creator>
		<pubDate>Fri, 15 Jan 2010 17:22:47 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378234</guid>
		<description><![CDATA[I&#039;m glad someone got a kick out of that. My Mom, not so much.]]></description>
		<content:encoded><![CDATA[<p>I&#8217;m glad someone got a kick out of that. My Mom, not so much.</p>
]]></content:encoded>
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		<title>By: KC</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378233</link>
		<dc:creator><![CDATA[KC]]></dc:creator>
		<pubDate>Fri, 15 Jan 2010 10:04:19 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378233</guid>
		<description><![CDATA[Another vote for TeamViewer - the free, for personal use version allows Mac-Mac, Mac-Windows &amp; Windows-Mac connections.  It breaks thru firewalls and is extremely easy to setup.  I even walked my mom thru setup.]]></description>
		<content:encoded><![CDATA[<p>Another vote for TeamViewer &#8211; the free, for personal use version allows Mac-Mac, Mac-Windows &amp; Windows-Mac connections.  It breaks thru firewalls and is extremely easy to setup.  I even walked my mom thru setup.</p>
]]></content:encoded>
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	<item>
		<title>By: Nik</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378232</link>
		<dc:creator><![CDATA[Nik]]></dc:creator>
		<pubDate>Fri, 15 Jan 2010 05:39:55 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378232</guid>
		<description><![CDATA[&quot;...since it’s free and my parents raised a frugal son.&quot;

Reason enough to love this article =]:]]></description>
		<content:encoded><![CDATA[<p>&#8220;&#8230;since it’s free and my parents raised a frugal son.&#8221;</p>
<p>Reason enough to love this article =]:</p>
]]></content:encoded>
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		<title>By: Tom</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378231</link>
		<dc:creator><![CDATA[Tom]]></dc:creator>
		<pubDate>Fri, 15 Jan 2010 00:25:33 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378231</guid>
		<description><![CDATA[Nope, just one MobileMe account needed.  I&#039;m not sure what limits might exist in Back to my Mac, but I have access now to my 4 machines, 5 Airport units, and 4 family members machines with a single account.]]></description>
		<content:encoded><![CDATA[<p>Nope, just one MobileMe account needed.  I&#8217;m not sure what limits might exist in Back to my Mac, but I have access now to my 4 machines, 5 Airport units, and 4 family members machines with a single account.</p>
]]></content:encoded>
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		<title>By: hkiphone</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378230</link>
		<dc:creator><![CDATA[hkiphone]]></dc:creator>
		<pubDate>Fri, 15 Jan 2010 00:00:07 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378230</guid>
		<description><![CDATA[I was about to mention this too.  And you only need one account:
I setup my Time Capsule to enable MobileMe (TC &gt; Manual setup &gt; Advanced &gt; MobileMe) with my account.
I then setup my iMac to do the same (Settings &gt; MobileMe &gt; login, &gt; BackToMyMac turned on)
Now, on my Powerbook 12&quot; at work, I login with the same MobileMe account as above, and once on the internet, Finder will show my iMac on the left panel, under Shared Computers.  Once clicked on it, I can see Login As, and Screen Sharing.  Once you enter the credentials (preferably that of your admin account), you can browse the entire contents of the mac via Finder and copy it locally, or screen share just like iTunes... but with no need for remote user permission :P

One other option for those toting iPhones/iPod Touches is to use an app called RemoteTap.  Works similar to the free MochaVNC, but I find that app stuggles on the 1920x1200 resolution of the iMac.  RemoteTap (US$5) only displays the bitmap part of where you&#039;re looking at, so the resolution is irrelevant.  Plus, it can remotely wake up your iMac (I think this may be dependent on a) using an AEBS or TC, and b) your mac running Snow Leopard, as I recall an update allowing wireless LAN wakeup calls).  Lastly, RemoteTap works just fine over wifi connection from my office to my home as long as you run a DynDNS.org plugin (useful for those with dynamic IPs).  It&#039;s abit harder to control via iPhone, obviously due to screen size, but for viewing what my wife&#039;s doing wrong and guiding her via the work phone, its a godsend!]]></description>
		<content:encoded><![CDATA[<p>I was about to mention this too.  And you only need one account:<br />
I setup my Time Capsule to enable MobileMe (TC &gt; Manual setup &gt; Advanced &gt; MobileMe) with my account.<br />
I then setup my iMac to do the same (Settings &gt; MobileMe &gt; login, &gt; BackToMyMac turned on)<br />
Now, on my Powerbook 12&#8243; at work, I login with the same MobileMe account as above, and once on the internet, Finder will show my iMac on the left panel, under Shared Computers.  Once clicked on it, I can see Login As, and Screen Sharing.  Once you enter the credentials (preferably that of your admin account), you can browse the entire contents of the mac via Finder and copy it locally, or screen share just like iTunes&#8230; but with no need for remote user permission :P</p>
<p>One other option for those toting iPhones/iPod Touches is to use an app called RemoteTap.  Works similar to the free MochaVNC, but I find that app stuggles on the 1920&#215;1200 resolution of the iMac.  RemoteTap (US$5) only displays the bitmap part of where you&#8217;re looking at, so the resolution is irrelevant.  Plus, it can remotely wake up your iMac (I think this may be dependent on a) using an AEBS or TC, and b) your mac running Snow Leopard, as I recall an update allowing wireless LAN wakeup calls).  Lastly, RemoteTap works just fine over wifi connection from my office to my home as long as you run a DynDNS.org plugin (useful for those with dynamic IPs).  It&#8217;s abit harder to control via iPhone, obviously due to screen size, but for viewing what my wife&#8217;s doing wrong and guiding her via the work phone, its a godsend!</p>
]]></content:encoded>
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	<item>
		<title>By: Dave</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378229</link>
		<dc:creator><![CDATA[Dave]]></dc:creator>
		<pubDate>Thu, 14 Jan 2010 23:01:26 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378229</guid>
		<description><![CDATA[iChat screen share is very buggy for me.  I&#039;ve tried it with 3 or 4 different people and never been able to get it to work.  It always either crashes or ends up not being able to connect, even though the invitation is sent and accepted.]]></description>
		<content:encoded><![CDATA[<p>iChat screen share is very buggy for me.  I&#8217;ve tried it with 3 or 4 different people and never been able to get it to work.  It always either crashes or ends up not being able to connect, even though the invitation is sent and accepted.</p>
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		<title>By: Twist</title>
		<link>http://gigaom.com/2010/01/14/how-to-remotely-support-your-parents-with-screen-sharing/#comment-378228</link>
		<dc:creator><![CDATA[Twist]]></dc:creator>
		<pubDate>Thu, 14 Jan 2010 22:23:55 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=39076#comment-378228</guid>
		<description><![CDATA[I have tried to use both iChat and the full Remote Desktop to do support work for my stepdad&#039;s mom and unfortunately due to her terrible internet connection it only works about 15% of the time. Wish they would hurry up with that broadband stimulus package so rural people could finally get some decent internet service. Haven&#039;t tried using VNC yet mainly because I worry it would be too complex for them to setup.]]></description>
		<content:encoded><![CDATA[<p>I have tried to use both iChat and the full Remote Desktop to do support work for my stepdad&#8217;s mom and unfortunately due to her terrible internet connection it only works about 15% of the time. Wish they would hurry up with that broadband stimulus package so rural people could finally get some decent internet service. Haven&#8217;t tried using VNC yet mainly because I worry it would be too complex for them to setup.</p>
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