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Summary:

If you believe the marketing hype, you aren’t really a true Mac user unless you have MobileMe. MobileMe is pushed heavily in the Mac and iPhone UI as well as the Apple retail environment. Fancy terms like “beyond the box sales” are a clever way of […]

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If you believe the marketing hype, you aren’t really a true Mac user unless you have MobileMe. MobileMe is pushed heavily in the Mac and iPhone UI as well as the Apple retail environment. Fancy terms like “beyond the box sales” are a clever way of saying “high profit” for Apple.

Let’s break down the features of MobileMe see if it’s worth it. The retail price of MobileMe is $99, though discounts abound, but for this article, let’s stick with the $99 price. My calculator app says this comes to $8.25 a month, or a little more than a quarter a day. Pretty cheap, but can you cut it out and save some money? What if Apple sold the features a la carte, like we wish our cable companies would do with channels? With a bit of research, here are what I think are the market rates for each of these features (or at least what I would pay for them).

Ring my iPhone/Display a message (Free)

The ability to force your phone to ring, even when it’s in vibrate mode is nice. However, we all got along OK before that feature was implemented. It’s nice, but I wouldn’t pay for it.

Remote Lock and Remote Wipe ($4.99 per month)

We all know Liz Lemon’s ordeal with her iPhone. While I don’t have adult photos on my iPhone, I do have information I’d rather not fall into the wrong hands. Being able to remotely lock and then possibly wipe my iPhone is really of great value to me. It’s peace of mind insurance and I’ll price it like AT&T’s insurance for other phones. Those who are not as concerned with having their phone fall into others’ hands may not value this as much as I do.

Find my Phone on the Map ($5.00 or combine with Remote Lock/Wipe for $7.50)

AT&T has a GPS service for other phones called “AT&T Family Map” and charges $9.99 to track up to two people. Since this is for just one phone, I divided the cost in half. Being able to find your phone when you lose it is awesome. I value this feature the same as the Remote Lock and Wipe: peace of mind if the phone gets lost. One without the other would be helpful and have pretty much the same value. Combine the two and I expect a bit of a discount.

iDisk (Free for 2 GB, .25 for each additional GB)

Yawn. 20 GB of storage in the cloud. Who doesn’t store data in the cloud these days? Standard pricing seems to be to give two GB away for free and charge about 25 cents for each additional GB (See DropBox or SugarSync). Given the fact that the iDisk tends to be rather slow, I’m not sure I’d want to pay much at all. The “seamless” desktop synchronization of the iDisk can’t match the true automatic synchronization of DropBox and SugarSync

Back To My Mac (Free)

Being able to remotely get files off your Mac? There’s an app for that and it was first developed in late 1980s and was named Timbuktu. In addition to Timbuktu (which still exists), these days there are free products such as LogMeIn Free and VNC (See my review of iPhone remote apps). Additionally, Back To My Mac isn’t 100% reliable, and if you can better rely on other free products, then how much is it really worth?

MobileMe Gallery (Free)

Online photo gallery? Who doesn’t have one these days? Flickr and Facebook fit the bill nicely and if you don’t like those social networking sites pretty much anyone who develops film today will give you a free online gallery, with occasional minor restrictions.

Me.com Email (Free)

Would anyone actually pay for web-based email? Really? With offerings from Google, Yahoo, and Microsoft, someone has to be really out of the loop to be paying for web based email. Granted, Me.com makes it pretty and easy, but it’s more a matter of personal preference than any true value. Sending large files and sharing them are easy, but countless services exist to help with just that. The average user rarely needs to send a large file that one of these services doesn’t support.

iWeb Publishing (Free)

For those of us who use iWeb, MobileMe makes publishing delightfully simple. You can publish to other sites with a bit of a workaround, and those workarounds are easy to find on the web, so paying for this feature is for people who don’t know how to Google.

Over the Air Syncing ($2.00)

The value of this is based on Verizon’s Backup Assistant program that will back up your contacts for almost any Verizon phone. When we look at the T-Mobile Sidekick it’s included with the service. For syncing files between computers, see Dropbox and SugarSync. Contacts and calendars can be synced using Google as a conduit (See BusySync). Having your keychains and widgets synced is nice, but workarounds with other syncing software allow you to do that as well.

Personally, this is the killer feature of MobileMe for me. I work with a large number of clients and all my contacts and appointments are on my iPhone. Before I can get to a desktop to sync, I’ll often have made a few appointments and might accidentally double book myself if I didn’t have this feature. Sure, I could use Google to do it exclusively but that’s a few extra steps and time is often of the essence for me.

All of it working together as one package (Free or Priceless)

Seamless integration is nice, don’t get me wrong. Would I be willing to pay for it? Not really. I’d rather save money buying the features I need and make them work together myself, manually. For some people, the very reason they bought an iPhone instead of another mobile device is due to the ease of use factor, so for these folks, the more everything works together without thinking about it, the better.

So what’s my personal decision? When I add the Remote wipe/lock/find/ring feature ($7.50) with the Over the Air Syncing ($2.00), MobileMe justifies itself. Other features really aren’t worth paying for. So again, how much would you pay and what features are most valuable for you? Operators are standing by.

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  1. Oliver Bouchard Friday, December 18, 2009

    I do pay for MobileMe and will probably continue to do so, just because I’m curious. But I’m syncing with Google services and I’m pretty happy with that.

    1. You forgot to mention hosting :) Hosting with a reputable company typically starts around $70-80 a year.

  2. agreed – the killer feature IS over the air sync. that’s the only reason i use it as well…

    1. Are you using a exchange server?

  3. I believe you’re undervaluing the me.com mail service just a bit since it does push mail to your iPhone.

  4. Back to Mac is worth the price alone!

  5. Don’t forget the great feature of Photo Galleries to be downloaded from and uploaded to, all in one easy click. There are no other features on free (ad ridden, horribly interfaced) sites to download an entire album in an easy zip file so quickly and easily. MobileMe has saved my life and data many times and just makes sharing so much easier, with features like Photo Gallery, iDisk private file sharing, and the Public folder.

  6. Ad-free web hosting. $6.95 a month with Bluehost (or about anyone else). I understand MobileMe isn’t as advanced a host, but…

    I’d pay an extra $1.30 a month for all the other features.

  7. MobileMe for me is a nice combination of features that “just work”. While other solutions are cheaper I enjoy having a service that flawlessly syncs my information between my various Macs and PCs (Especially multiple calendar and contact sync). While iDisk is not as quick as Dropbox it is generally reliable and has pretty much the most idiot-proof way to share files with others. While the service retails for $99 a year you can always buy MobileMe from vendors like Amazon for as low as $60 sometimes; the average is about $70. So, adding all these nice features together it actually ends up being cheaper than Dropbox’s syncing if you don’t need more than 15GB worth of day. Plus, there is nothing stopping you from using all of these other free services in tandum with MobileMe. :)

  8. A decent web hosting service will run you $5-7 per month. MobileMe can be had for less than $6 per month (when purchased at a discount).

  9. I scored MobileMe on eBay for $29. So it was worth every penny.

  10. Anyone who pays retail for Mobile Me isn’t trying very hard.

  11. I pay for the $149/year family pack of Mobile Me. I can get a lot of the same services for free from Google etc. But since my wife, parents, and brother all use iphones, the mobile me helps me setup push mail and over the air sync for them easily. Have any of you try helping your parents or wife/gf setup their iphones with google sync, gmail, gcal cync, logmein etc? Mobile me comes in a package that works seamlessly with everyone’s mac and iphone in my family.

    1. @RL, if you check in on your message, be sure to check out Amazon when you renew. I get the Family Pack for MM for $99, generally with free shipping. Don’t pay $150 again!

  12. If you have more than one mac as I do, you would come to appreciate mobileme’s capability to keep all the settings the same on all the macs. With mobileme synching, I can walk up to any one of my macs and have pretty much the same experience.

    I am resisting putting my mail/contact/calendar in the Google cloud for it to search. It is getting creepy.

  13. My account expired this week. First time in at least five years I haven’t had .mac or MobileMe. Once Google rolled out exchange sync I never used it. Dropbox handles iDisk functionality with more features.

  14. i have mobile me, but only have it for the remote lock/wipe and find my phone features. i never use the email, gallery, or contacts. why? because i use google sync for all of this. i have gmail, my contacts, and calendars all pushed through google sync, and its instant push both ways. enable sync to your computer too, and you’re in business. contacts, email, and calendars all sync with google, your mac apps, and your phone.

    i won’t be renewing mobile me. i tried it, and google offers what i would use for free. i’ll stick with google.

  15. You leave out the integration with Apple apps in your evaluation. I’m sure it works well with iLife, etc… but I use it with Aperture and for me that’s a killer feature.

    Not saying it’s a steal, but I’ll renew next year.

  16. I’m on the MM trial and I gotta say the OTA sync is going to seal the deal for me. The minute a person gets an iPod Touch/iPhone the power of MM increases by magnitudes. Since I keep my Address Book and iCal as current as possible other 3rd party apps build off of this data and it makes my experience what I expect coming from Apple.

    Some of you use Google apps and that’s fine but I’m not whoring out my computer usage stats to save $7 a month. Plus I find the fit and finish of Google’s tools to be pedestrian. I’m computing on Mac for the superlative experience.

  17. I wouldnt buy mobile me, unless, my iphone costs me a lot of money, find-my-iphone would be very usefull for those times needed. The sync is a bonus feature with whatever else comes in, its mainly the find-my-iphone that i would pay for, and the remote wipe/notice sign. I wish someone else would do this.

  18. I use MobileMe and love it. I have bought a family pack for the last two years and have gotten it off amazon for under $90 both times. So that’s less than $20 a user a year. I love having my contacts synced and push email ( I can’t use googles exchange because I already have a business exchange account on my iPhone). iDisk and web hosting are also nice too, may not be the best in the industry but they do the job.

  19. I pay for webmail. Fastmail is a great service for $20/year.

  20. Though my subscription with MM was current,when I got rid of my 1st Gen iPhone I decided to try to move away from it to see how I fared.

    • iWeb was replaced with WordPress. I don’t need local storage for my site and WP has some nice built-in features.
    • Mail, contacts, and cal went to Google. I don’t like the way Google handles my contacts, and I found Exchange syncing to be spotty–especially pushing mail (used an iPod and iPhone)
    • Cloud went to Dropbox, but now it’s just another app that I can do natively with another login. I don’t use this enough to be an issue to need faster service.
    • Finding is not available with another service.
    • Photo sharing through Facebook and Posterous.

    Last month I bought a new iPhone and found 3rd party solutions to be tedious. I’ll find MM on Amazon or eBay and keep renewing. It’s easy and seemless, it makes for a consistent Mac experience. Especially important to me is the mail, contacts, and calendar. If this weren’t an issue I wouldn’t do MobileMe, but having an iPhone no other options work quite as well.

  21. I use Google for all my sync’ing and it has proven to be fast and 100% reliable. I would like to have the remote wipe/lock/ring/find features but think the service is a little overpriced because I know I won’t used the rest of it. I may one day regret not paying for it, but if they offered the set as a separate service for 50% of the cost I would sign-up immediately.

  22. I have three computers and an iPhone and an iPod touch and everything is kept in sync. It is worth the price not to mention the peace of mind in case I loose any one of these gadgets.

  23. For me my requirement were to get mail, calendar and contact sync as accurately and uptodate as possible accross all my clients. For this, mobile.me is not up to the job. It requires desktop software so won’t work with my ubuntu netbook, won’t work wig a proxy so I can’t use it at work and won’t synch with outlook when connected to exchange.
    So at home I use gmail with imap clients and calender acess with iCal. Contacts sync to my iPhone and then sync over the wire when docked. At work I use the google outlook sync agent. For remote access I use vnc. For VPN I use an ssh VPN to home and IPSec to work.
    As you say, mobile.me is for those who can’t google.

  24. I like MobileMe and find it completely worth it. The things it provides can be got mostly for free here and there, but in reality “free” with advertisements, service interruptions etc. is not the same as plain old “free.”

    It’s the same old Linux vs. paid OS’s argument. Sure it’s free, but there is a cost to maintaining it, fiddling with it, ensuring the integration is working etc. whereas an end to end solution like Apple provides, “just works.”

    I find talking about paying for it versus free, when the cost is so low to begin with is a bit disingenuous also. We are talking about the cost of a couple of extra coffees a month here, not cable or cellphone bills. It’s worth it to me to have the security and ease of MobileMe.

    PS – this article is so poorly written as to kind of imply that MobileMe only has 2Gigs of storage per account. It actually has 20 GBs.

  25. I use MobileMe and love it. But i think the price should be reduced to $49.00.

    The total cost my my latest renewal was $133.0cdn.

  26. I have three Macs, three iPhones, and some work PCs. There’s nothing that’ll tie them together — at multiple levels — as seamlessly and easy as MobileMe. Nothing. That’s the power MobileMe possesses, and it’s hardly ever written about.

    I don’t understand why people want to cobble together some pseudo-solution from various vendors and then maintain them all. Geek cred? Isn’t that what Windows users like to do?

    From Amazon.com, MobileMe comes to about six bucks a month. What’s your time worth?

    1. The comment about tying multiple devices together is exactly right. I tie 3 iphones and 8 macs together. There is a shared body of information kept in sync on the idisk. I would pay twice the price for an increase in data speed on syncing the idisk.

  27. Keeping my Macs in sync is the reason I use the MobileMe service. I can log onto my iMac or MacBook Pro even my PC at the office to a certain extent and have mail, calendar, contact and bookmarks in sync. The MobileMe service is a centralized server for my Macs, iPhone and PC and the Internet is the computer network. See http://www.icrazee.com/2009/12/why-mobileme.html

  28. I use Mobile Me just because of the OTA Sync unfortunately for some reason I am having trouble syncing Contacts and Calendars from MM to The Iphone and Vice versa. Apple normally has great customer service but in this case dealing with Mobile Me support has been extremely frustrating and has been going on for nearly two months without the problem being resolved. i love the apple experience but the Mobile Me support experience has really soured me – get your act together Mobile Me support..

    1. Don’t fool around with the ichat help for MM, just take your phone to a Genius Bar at an Apple store. There are answers to what you are experiencing, and the techs there should know them.

  29. I think u miss the point. it is about cost but it is more about capabilities and reliability and apple doesn’t seem to get it. this, for them, is a peripheral when, rather, it should be at the core of their services. another hobby?

  30. I agree with those that say your “analysis” is a bit flawed. Leaving out the integration of MM is like reviewing a BMW for a car mag and not taking it for a test drive. You miss out on the major reason why people buy the product.

    No other webmail service pushes my mail to my iPhone.
    No other third party app syncs my calendar and contacts and integrates them into emailed reminders that automatically push themselves to my phone when the event is due.

    The iDisk app on my iPhone gives me instant access to view and email any document on my iDisk from my iPhone, anywhere, while giving me the secure knowledge that my Mac is still safely behind my firewall and protected from intrusion. my iDisk is automatically updated, instantly, every time I change or create a new document and save it to my iDisk on the desktop on my Mac.

    This function kept both my Macs synced perfectly until I sold the second Mac. when I buy a new one, I expect it to keep those synced too.

    Seamlessly, effortlessly.

    Locking my iPhone protects all of these avenues of access from an intruder that may steal my phone.

    I rarely have to even think about how all this works. And the experience just gets better with every OS update Apple puts out.

    I’ll stick with the Apple experience, thankyouverymuch.

    1. @rwahrens

      You have absolutely no idea what you’re talking about.

      >No other webmail service pushes my mail to my iPhone.

      Yahoo has offered this since ’07
      AOL since ’08
      Gmail since the Summer ’09

      >No other third party app syncs my calendar and contacts and integrates them into emailed reminders that automatically push themselves to my phone when the event is due.

      Gmail does this (via ActiveSync)

    2. Well, my yahoo account may “push” email, but it doesn’t SYNC my email like MM does.

      If I look at my Yahoo account on a computer, I still have to go “read” it on my iPhone so it doesn’t show up as unread. My .Mac account doesn’t make me do that.

      And no, Gmail doesn’t send out an email when an event in my calendar is due. That’s because I refuse to give anymore information to Google than they already have. Why use Google

      The point is that my MM account is a link between all my Mac apps that keeps things synced and working together, which also links my iPhone and my Mac.

      Seamlessly and effortlessly.

  31. I use MobileMe to host our Home Business website which makes it worthwhile. I was paying $80/year with GoDaddy for hosting but I can use my MobileMe hosting and my own domain at no extra charge! :) Totally worth it.

  32. download software pc Saturday, December 19, 2009

    I don’t understand why people want to cobble together some pseudo-solution from various vendors and then maintain them all. Geek cred? Isn’t that what Windows users like to do?

  33. Hey i think it’s worth it just for the find my iPhone / remote lock/wipe alone. The rest is hst gravy. AT&Pee charges $5 month for insurance on their other phones, so I view MobileMe as a premium type of insurance that could actually help me find the darn thing if it gets lost or nicked.

  34. I’ve had MobleMe since it was introduced as a free app (itools) ages ago. I like that I can get all those features in ONE PLACE and not have to get 10 different apps from 10 different vendors. It’s totally worth it for easy web hosting with iweb.

  35. since I never succumbed to the iphone, those featureshave no use for me. Idropped MM after it lost ALL my contacts not once but twice. I wouldn’t go back for 99 cents!!

  36. iphone app developer Sunday, December 20, 2009

    The free features are great. I wouldn’t pay for anything from them though…

  37. “Hosting with a reputable company” is no more than 30 bucks a year, if you pay more you should Google around. I sadly don’t have an iPhone so I didn’t know about the extra fees for remote lock/wipe and find on map. Apple, with their mountains of cash are adding to their coffers once again. I think those services should be included, I actually feel quite disappointed with them. But being an Apple user since 1986, it certainly isn’t the first time…

  38. I started with .Mac in 2002. Trust me MobileMe is worth every penny. Syncing Contacts, Calendar and Emails. Also transferring my bookmarks well as Dashboard setup to another Mac kinda blew me away. Now I’m using a 12″ PowerBook G4 I found for $182 at a pawn shop and MobileMe got it looking like my other Mac. 20GB of storage is not bad since I back my photography from my Sandisk 32GB SD Card. It’s worth it. I’ sure Apple is planning on adding more enjoyable features. Possibly with iTunes, but we see.

  39. Honestly, I don’t think mobileme is worth the price anymore. There are too many free alternatives for most of the services to justify the cost – at least at the $99 price point. I’ve only remained with mobileme because all of my family, friends, and classmates have my @mac.com address. It reminds me of cell phone numbers prior to number portability – you stay with a bad carrier just so you don’t have to re-educate the world on how to reach you on a new number.

    It’s tough how they replaced iTools with this expensive product. This could be more attractive if they lower the price.

  40. No. I get better services for free elsewhere and Mac integration is fabulous, though scattered through a few different accounts.

  41. I think it really goood cause whenever i restore my iphone all i do is just to add the acc to my mail app all my contacts are back. it just works great

    1. You brind up a great point. Because Mobileme is from a single vendor it is easy to replace data. I read a story about a guy that lost his iPhone on a trip. Because of Mobileme he was able to purchase another iPhone and sync his data after activating the new phone. Free tools from other vendors would be more difficult.

  42. Me.com Email (Free)
    …Sending large files and sharing them are easy, but countless services exist to help with just that. The average user rarely needs to send a large file that one of these services doesn’t support.

    Have you ever tried to send music files with Hotmail? It’s painful. They have a 10MB limit, which is unsatisfactory for most people I know.

  43. Top Posts — WordPress.com Sunday, December 20, 2009

    [...] MobileMe: Is it worth it? If you believe the marketing hype, you aren’t really a true Mac user unless you have MobileMe. MobileMe is pushed [...] [...]

  44. MobileMe’s value increases exponentially when you have more than 1-2 units. With Back To My Mac, I can use a cheap 2nd hand Powerbook G4 12″ to carry to my office, and access the contents of my iMac 24″ back at home. If my wife has a problem finding something, I can either tell her where it is, or even do Screen Sharing and take direct control of the iMac. That is a brilliant piece of software that works great.
    I also have a 1st gen iPhone, which is constantly in sync with my macs for email, calendar events, contacts etc. I love being able to read emails on it, and know that it won’t have to click “Mark as read” on the other machines. And also have piece of mind about locking my iPhone if it ever gets lost.

    My own overall assessment of MM is, if you wish to spend some time to hunt around and organise your own things together and willing to maintain it, then by all means feel free to do so. Nothing in this world is forced upon you. I know alot of friends who have the greatest joy tinkering with things down to the lowest level. But there’s also alot of people out there, like myself, where time is limited and you just want something that works. It may not give you the full freedom of masses of online storage, or photo management flexibility etc if you drill deeply. But, like alot of others above have said, its the integration and expandability across multiple machines that gives it its greatest strength. You don’t buy a BMW or Merc just because of the engine. You buy it for its overall feel.

  45. Charles Martin Sunday, December 20, 2009

    The article is rather deceptive in equating free services to similar (but quite distinct) services on MobileMe.

    For example, there’s lots of “free” email services about, such as GMail. And GMail is great as long as you don’t mind them a) attaching an ad to every outgoing email you write and b) having Google scan all your emails in order to tailor more ads to you.

    MobileMe mail is AD-FREE. To me, that’s important.

    Likewise, you have to be joking in equating Flickr and Facebook galleries (not only loaded with ads, but ugly as shit) to the beautiful and elegant MobileMe galleries. Yeah, I know which one *I’d* show a client.

    Finally, I should mention that although MobileMe web page serving, podcast serving and so forth probably have a bandwidth limit, I’ve never reached it, and I host a reasonably popular podcast on my iWeb page. Don’t have to think about, never hit with a surprise bill, and the only ads are ones I put there myself. To me, that’s worth something.

    Particularly given that one can generally find MobileMe renewals at 20% or more, I think it’s quite worth it (and I cut out a bunch of other reasons why for brevity).

  46. The only alternative I have not found is one that keeps your same settings across multiple macs. For example if a change something on my laptop like an icon on the dock I would also like the same to happen on my desktop so mobile me allows me to have this option available. I know this is not for everyone but it serves my purpose.

    I think the free alternatives are great but as a whole I also like the fact that I can get everything in the one place.

    I have had mobile me now for a few years back when I got it it was called .Mac but I cannot see a problem with the price for what I get I think it is worth it.

  47. For Remote Lock and Remote Wipe there is a good alternative for the iPhone called Undercover from Orbicuble http://www.orbicule.com/

    Tried MobileMe once but find the service in Europe too slow.
    All my syncing is arrange via Dropbox (check their blog !)

  48. I agree with most of this. The syncing phone/web/computer is the thing that makes it worth it. I’ve contemplated going to other alternatives but a few questions still vex me: if I use Google Calendar on the iPHone, I don’t believe it can remind me of an upcoming appointment since it can’t run all the time, right? It’s little details like this that I may not anticipate if I abandon Me.

  49. Sync of my addressbook, iCals, Yojimbo items plus pushing them to my iPhone and vice versa is value enough.
    I hardly use the online sharing features, rather than putting files onto my iDisk dropbox is used here to automate some stuff with regards to files (torrents and autoprint pdfs @home anyone?).

    The totally reliable push service alone is enough for me and my family.

  50. I’m fairly new to the iPhone world (was on winmo phones for a long time but now that exchange works great on the iPhone I’m not going back) but did not find mobileme at all compelling…mainly due to the price and that I’m not using a mac at home so the mac based enhancements are not useful to me. For cloud I’m using dropbox which works flawlessly. Exchange sync works great and once I jailbroke the phone (an essential step in my opinion) and really opened it up I installed the enhanced version of iLocalis which covers all the remote wiping/backup/location needs at a far lower price than mobile me and works quite well and is very configurable.

    The other features of mobileme are of no interest to me so between dropbox (free), exchange sync (free on my work pc), and iLocalis (15 euros) I feel quite secure for a far lower cost.

    I guess because of the Apple restrictions you can’t use a service like dashwire (free) which I used on my winmo phones…that was a pretty handy service and supplied about 75% of what mobileme does for no cost.

    As an aside, it is my understanding that if you use the OTA sync with mobileme and you also use exchange, you get duplication of contacts which would be a real PITA (I know they are separately stored but it just seems messy and winmo never had this issue). I did discover that I got duplication if I sync via exchange and also on outlook at home so I’m just using exchange as my “master” contact database and all is well.

  51. Hasn’t anyone here used the web mail client for MobileMe. It is blindingly terrible. It is very slow, and has a poorly designed (what’s with the random full screen refreshes all the time?) and clunky user interface.

    I’ve been a MobileMe/.mac user for 5 years, but every time I have to use the web client I feel like cancelling my account immediately, but so far I have been too lazy. Momentum is building however, as there are just so many great alternatives out there.

    I actually can’t believe that Apple would allow it’s brand to be tarnished in this way by having such a terrible product in the market. I’ve been waiting in vain now for 2 years for them to fix it, but as yet no luck.

    And don’t get me started on iDisk! Apple must have tried really hard to engineer a product that slow.

  52. @ Chris:

    Both MobileMe webmail and the iDisk *are* slow, but the rest of your beefs about them differ from almost all users and reviewers. On balance I find MobileMe, and specifically the webmail, to be very well designed indeed (as does almost every user I’ve ever talked to and every review I’ve ever read on the subject.)

    I’ve never heard anyone call it “poorly designed.” Your experiences are unique.

  53. I have been an iTools then MM user since day one. i would have thought that this would have been enough tiem to have fixed the slowness of the iDisk issues. This and the fact that webmail is slow are the main reasons for my earlier comment that this service should be priced at $50.00.

  54. @ Gazoobee:

    I take your point – the webmail app ‘appears’ to be well designed. Perhaps the slow speed of the application has influenced my opinion somewhat, but only slightly. I’ve just had a little play around to get some more concrete examples –

    1. Pop up dialogues – Is it really necessary to make users launch a new windows and wait 10 seconds for the screen to appear in order to reply to an email?

    2. Screen locking – try checking an external email account – it just locked my screen (web screen mind you) for upwards of 2 minutes while it was checking my yahoo account. I’m sure the Apple UI people have a really good reason for designing it that way? Or perhaps it is a technical limitation of the technology used to build the site?

    3. Complete lack of asynchronous processing – it seems every action on the web client must block and wait for the teething pullingly slow server to respond. Terrible.

    4. Constant time outs with the server –
    e.g. “Mail could not complete your action because your session has expired or the selected message was moved or deleted” – no the session has not expired the server response is just that slow.

    Anyone else care to chime in? Apple? Steve?

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  56. As I said before I am a big fan of the syncing but Apple needs to fix the performance of MobileMe webmail.

    1. Can you sync calander apps without being on an exchange server

  57. I have had .mac now mm for 3 years never really used it but now have iphones for the whole family so upgraded to family pack as I was told that i could share everyones calender but that is not the case i feel really cheated could have got it on google for free!! why cant apple do this also how bizarre!!

  58. For me, the remote wipe was the only feature I wanted. My solution was PhoneWipe (www.phonewipe.com) for way cheaper. Cheers! -Bradley

  59. Have been on the free trial for over a month and am sick of trying to get the address book sync correct for my address groups (nevermind smart groups which is a non-starter). Shouldn’t be too difficult – it’s just the cloud, my shiny new iMac and iPhone. “Genius” support has not been exactly genius. If I could get this working right I ouldn’t mind the money but jeesh!

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