Comments on: Work as Unpaid Network Tester for AT&T With Mark the Spot for iPhone http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/ Fri, 24 May 2013 02:04:33 +0000 hourly 1 http://wordpress.com/ By: Todd http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429908 Mon, 28 Dec 2009 00:14:02 +0000 http://jkontherun.com/?p=51964#comment-429908 I traveled to Houston yesterday and had very limited coverage in most areas. The largest city in Texas and service sucked! AT&T continues to lie to people! I am going to break my contract just to get better service. Goodbye AT&T and hello Verizon. This is crazy!

]]> By: Martin http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429907 Tue, 08 Dec 2009 04:32:09 +0000 http://jkontherun.com/?p=51964#comment-429907 I wish I could get an app like this on my regular phone. I’d just sit at home and hit “report” all day long. Seriously, I get crappy reception in my house.

]]> By: distofanatic http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429906 Tue, 08 Dec 2009 01:58:13 +0000 http://jkontherun.com/?p=51964#comment-429906 AT&T is the only one that gives reliable me service when I travel overseas. I guess I routinely travel further than James…

In a related story, Google is asking its users to draw buildings in their area and upload them to their site – that is, getting their unpaid users to build content for them. “The press” hails it as an “innovative” way to make their content/service better. But then, that is Google and fanboys are pretty enamoured with all things Google, LOL

Chill, James – just throwing a little back atcha… ;-)

-MB-

]]> By: EddieW http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429905 Mon, 07 Dec 2009 21:57:49 +0000 http://jkontherun.com/?p=51964#comment-429905 I’ve read elsewhere that the app will collect the no-reception data based on a user’s location, then upload the info to AT&T’s servers when service becomes available.

]]> By: Levi http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429904 Mon, 07 Dec 2009 21:13:27 +0000 http://jkontherun.com/?p=51964#comment-429904 Hey. If this gives them info on how to effectively deal with the problem, I am all for it. I would rather see AT&T invest in problem area the in no area. (Of course what people want is investment in all areas which will fix all problems.) There is one thing I am not sure about. Don’t these phone companies have logs they could crawl through with some smart software to figure out which towers are weak, over-utilized and therefore cause problems?

]]> By: JB http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429903 Mon, 07 Dec 2009 20:22:46 +0000 http://jkontherun.com/?p=51964#comment-429903 Dropped att 2 months ago for Sprint/Pre..couldn’t be happier.

]]> By: James Kendrick http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429902 Mon, 07 Dec 2009 19:54:07 +0000 http://jkontherun.com/?p=51964#comment-429902 I was just having a little fun at AT&T’s expense. I have phones on four different carriers and AT&T is the only one of the four that has regularly given me coverage problems while traveling.

]]> By: heath http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429901 Mon, 07 Dec 2009 19:28:50 +0000 http://jkontherun.com/?p=51964#comment-429901 Haha I guess that would be the achille’s heel of the product. It should be given the option of marking the co-ordinates and sending it when cell coverage is re-established. The irony and frustration of not being able to use the app to report the coverage problem because there is no coverage will probably be used in Verizon’s next ad spot. I do hope the app will be used by AT&T to actually improve the gaps in coverage.

]]> By: heath http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429900 Mon, 07 Dec 2009 19:17:58 +0000 http://jkontherun.com/?p=51964#comment-429900 I have to agree with the comments in general. bitch about the network, then bitch about a tool that will (hopefully) be used to help fill in the dark spots in it. This is your blog James, of course, so use it as you wish (and I love your site btw), but man, you come across as having quite the slanted agenda in this posting. As far as AT&T’s commercials combating Verizon’s commercials, well, it’s just that: a commercial. Verizon makes it seem you can’t do a damn thing web related on a cellphone unless you have their network coverage, which is BS. All of the cellphone companies have issues. If one of them gets the ball rolling trying to streamline and correct one of the biggest complaints against them, I say give them a cautious “it’s a start, let’s see what you do with it” wait and see approach to the matter, then trash’em if they don’t do anything with it.

]]> By: Nick Bostic from Nick Bostic Online Marketing Consulting http://gigaom.com/2009/12/07/work-as-unpaid-network-tester-for-att-with-mark-the-spot-for-iphone/#comment-429899 Mon, 07 Dec 2009 18:36:24 +0000 http://jkontherun.com/?p=51964#comment-429899 I’m with Lava on this one too, way too much bias in this article. Where I am (Portland, OR) my iPhone works far better than either of my Sprint or Verizon phones. I get great customer service every time I go into any of my local corporate stores. I am more than willing to just whine “my call dropped” and instead provide information so they can fix the dropped call.

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