Comments on: Don't Overestimate the Tech Savvy of Your Clients http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/ Sat, 25 May 2013 21:01:05 +0000 hourly 1 http://wordpress.com/ By: RevenBlog | web knowledge workers » Easy Client Questionnaires: 3 Free Tools You Can Use http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88723 Wed, 09 Dec 2009 22:22:00 +0000 http://webworkerdaily.com/?p=21667#comment-88723 [...] as Google Docs? First of all, I find that the clean and minimalist interface is more reassuring to clients who aren’t tech savvy. They aren’t worried about clicking the wrong buttons since there’s only one [...]

]]> By: Darklg Web (darklgweb) 's status on Sunday, 08-Nov-09 20:42:24 UTC - Identi.ca http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88722 Sun, 08 Nov 2009 20:42:37 +0000 http://webworkerdaily.com/?p=21667#comment-88722 [...] http://webworkerdaily.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/ a few seconds ago from web [...]

]]> By: Pamela Poole http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88721 Sat, 07 Nov 2009 17:40:32 +0000 http://webworkerdaily.com/?p=21667#comment-88721 Hi Tim.

I agree! Maybe it was a little unclear, but I meant for “A, B and C” to be replaced with their business processes, like “lead follow-up” or “employee leave management” etc. Sorry if it wasn’t clear!

]]> By: Tim http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88720 Wed, 28 Oct 2009 16:32:51 +0000 http://webworkerdaily.com/?p=21667#comment-88720 One Minor disagreement: Avoiding a yes or no question and asking what the client has done in the past with a specific piece of technology, makes the client feel as though they *should* know what that is and feels bad that they are so “behind the times”.

Whereas a yes or no question gives the client a black and white chance to essentially say “could you explain to me what that is?”, rather than skirting the issue and trying to pretend they know what you’re talking about. This results in a potentially misinformed or incompletely informed client which could cause issues later on.

Just my 2¢. :-)

]]> By: How to Solve Tech-savvy Shortfalls http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88719 Tue, 27 Oct 2009 20:01:14 +0000 http://webworkerdaily.com/?p=21667#comment-88719 [...] (1:00pm) Georgina Laidlaw No CommentsTweet This We’ve talked a lot on WWD recently about the tech-savvy of our clients, our site’s users, the public, and, well, everyone … except [...]

]]> By: Pamela Poole http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88718 Tue, 27 Oct 2009 14:15:00 +0000 http://webworkerdaily.com/?p=21667#comment-88718 You’re right! I’d forgotten all about AOL…

]]> By: James NomadRip http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88717 Tue, 27 Oct 2009 12:39:04 +0000 http://webworkerdaily.com/?p=21667#comment-88717 25% for Facebook isn’t that bad. Remember not too long ago , AOL was their only contact with the internet :-)

]]> By: Most people haven’t been assimilated. Yet. « Pamela Poole http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88716 Tue, 27 Oct 2009 10:00:38 +0000 http://webworkerdaily.com/?p=21667#comment-88716 [...] Don’t Overstimate the Tech Savvy of Your Clients [...]

]]> By: Pamela Poole http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88715 Tue, 27 Oct 2009 08:22:33 +0000 http://webworkerdaily.com/?p=21667#comment-88715 Hi Vincent. 25% ??!! Wow. As for the rest, it’ll probably change with time. Maybe it’ll be the address bar that will go the way of the dinosaur! Ya never know. That’s part of what makes it all so exciting. :-)

]]> By: Pamela Poole http://gigaom.com/2009/10/26/dont-overestimate-the-tech-savvy-of-your-clients/#comment-88714 Tue, 27 Oct 2009 08:15:02 +0000 http://webworkerdaily.com/?p=21667#comment-88714 Hi Wellington. Glad to help, and thank you very much for letting me know!

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