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	<title>Comments on: Michael Dell Talks Up Services, Windows 7 &#8212; But Trashes Netbooks</title>
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		<title>By: Joe Pellar</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226685</link>
		<dc:creator><![CDATA[Joe Pellar]]></dc:creator>
		<pubDate>Thu, 03 Dec 2009 14:50:22 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226685</guid>
		<description><![CDATA[&lt;p&gt;Unless Mr. Dell wakes up to the fact that the company that was known for excellent tech service, now has the most abysmal service in the industry, just read all the blogs Mr. Dell, Dell will continue its downward trend.  I for one am ready to disconnect from Dell, due to the totally unresponsive, unknowledgable, tech support in the business. The tech people in India follow a written script, and have no real knowledge of computor problems if its not written out in the form of &quot;questions and answers on their screen of repair &quot;Q &amp; A&#039;s.  I am in need of a new computer, but will not order one from Dell until they can demonstrate that they are capable of fixing the one I now own.  Anyone have a better experience with H.P. ????&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>Unless Mr. Dell wakes up to the fact that the company that was known for excellent tech service, now has the most abysmal service in the industry, just read all the blogs Mr. Dell, Dell will continue its downward trend.  I for one am ready to disconnect from Dell, due to the totally unresponsive, unknowledgable, tech support in the business. The tech people in India follow a written script, and have no real knowledge of computor problems if its not written out in the form of &#8220;questions and answers on their screen of repair &#8220;Q &amp; A&#8217;s.  I am in need of a new computer, but will not order one from Dell until they can demonstrate that they are capable of fixing the one I now own.  Anyone have a better experience with H.P. ????</p>
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		<title>By: ControlAltTV &#187; Blog Archive &#187; Windows 7 Will Throw Down, But Not Just Yet</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226684</link>
		<dc:creator><![CDATA[ControlAltTV &#187; Blog Archive &#187; Windows 7 Will Throw Down, But Not Just Yet]]></dc:creator>
		<pubDate>Fri, 20 Nov 2009 20:51:42 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226684</guid>
		<description><![CDATA[[...] comments fall in line with recent lofty predictions from Dell founder Michael Dell about Windows 7 driving the PC market forward. But is that, in fact, [...]]]></description>
		<content:encoded><![CDATA[<p>[...] comments fall in line with recent lofty predictions from Dell founder Michael Dell about Windows 7 driving the PC market forward. But is that, in fact, [...]</p>
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		<title>By: Windows 7 Will Throw Down, But Not Just Yet</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226683</link>
		<dc:creator><![CDATA[Windows 7 Will Throw Down, But Not Just Yet]]></dc:creator>
		<pubDate>Fri, 20 Nov 2009 18:06:01 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226683</guid>
		<description><![CDATA[[...] comments fall in line with recent lofty predictions from Dell founder Michael Dell about Windows 7 driving the PC market forward. But is that, in fact, [...]]]></description>
		<content:encoded><![CDATA[<p>[...] comments fall in line with recent lofty predictions from Dell founder Michael Dell about Windows 7 driving the PC market forward. But is that, in fact, [...]</p>
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		<title>By: gman</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226682</link>
		<dc:creator><![CDATA[gman]]></dc:creator>
		<pubDate>Sat, 17 Oct 2009 05:49:14 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226682</guid>
		<description><![CDATA[I think you are one of those people who don&#039;t think outside the box. You are in a comfort zone, and can&#039;t be bothered to move beyond that. Age has something to do with it usually. You miss the point and the new portable concept. That&#039;s fair enough. Ignorance is bliss. When you&#039;ve gone light, and realized what light is, then you wouldn&#039;t be going back to what you had. I think we need to think about the evolution of computers. Do that. What has happened to computers? Smaller. Lighter. More powerful. I think you missed out on the smaller and lighter part. People who say, geez, you could just pay another $100 for a laptop, don&#039;t get it. I have no idea what you&#039;re argument would be when the ION netbooks arrive. I&#039;m sure at one point you thought your Sony walkman, yes the tape playing kind, was a really cool device. Go ahead, take it out in public. You might have funny looks from people who are a bit more current. The car bike analogy? Puzzling. I guess I would suggest, have a more younger approach to thinking. You&#039;re stuck in your car behind 100 other cars. You see the bike riding past you to their destination. Yes, you&#039;re still stuck with all the other cars. I guess at least you&#039;re dry.]]></description>
		<content:encoded><![CDATA[<p>I think you are one of those people who don&#8217;t think outside the box. You are in a comfort zone, and can&#8217;t be bothered to move beyond that. Age has something to do with it usually. You miss the point and the new portable concept. That&#8217;s fair enough. Ignorance is bliss. When you&#8217;ve gone light, and realized what light is, then you wouldn&#8217;t be going back to what you had. I think we need to think about the evolution of computers. Do that. What has happened to computers? Smaller. Lighter. More powerful. I think you missed out on the smaller and lighter part. People who say, geez, you could just pay another $100 for a laptop, don&#8217;t get it. I have no idea what you&#8217;re argument would be when the ION netbooks arrive. I&#8217;m sure at one point you thought your Sony walkman, yes the tape playing kind, was a really cool device. Go ahead, take it out in public. You might have funny looks from people who are a bit more current. The car bike analogy? Puzzling. I guess I would suggest, have a more younger approach to thinking. You&#8217;re stuck in your car behind 100 other cars. You see the bike riding past you to their destination. Yes, you&#8217;re still stuck with all the other cars. I guess at least you&#8217;re dry.</p>
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		<title>By: Pierre</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226681</link>
		<dc:creator><![CDATA[Pierre]]></dc:creator>
		<pubDate>Fri, 16 Oct 2009 07:45:48 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226681</guid>
		<description><![CDATA[Nobody to comment on Windows 7? (the real issue)

Michael told us that:
&quot;if you get the latest processor technology and Office 2010 with it, you will love your PC again. It’s a dramatic improvement&quot;

Sure, a $3,500 PC (with again a new Windows license) is cool -for the vendor. But where is the advantage for users to pay (again) for something that sucks (far) more electricity than Ventura Publisher on GEM/DR DOS -which was available, ahem, 20 years ago to do a better job than MS-Word 2010?

Why are we told that we need (to pay for) a Cray computer to type-in a letter?

Are we all that stupid?]]></description>
		<content:encoded><![CDATA[<p>Nobody to comment on Windows 7? (the real issue)</p>
<p>Michael told us that:<br />
&#8220;if you get the latest processor technology and Office 2010 with it, you will love your PC again. It’s a dramatic improvement&#8221;</p>
<p>Sure, a $3,500 PC (with again a new Windows license) is cool -for the vendor. But where is the advantage for users to pay (again) for something that sucks (far) more electricity than Ventura Publisher on GEM/DR DOS -which was available, ahem, 20 years ago to do a better job than MS-Word 2010?</p>
<p>Why are we told that we need (to pay for) a Cray computer to type-in a letter?</p>
<p>Are we all that stupid?</p>
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		<title>By: Top Posts &#171; WordPress.com</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226680</link>
		<dc:creator><![CDATA[Top Posts &#171; WordPress.com]]></dc:creator>
		<pubDate>Fri, 16 Oct 2009 00:17:34 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226680</guid>
		<description><![CDATA[[...]  Michael Dell Talks Up Services, Windows 7 &#8212; But Trashes Netbooks &#8220;The technology industry is always going through transition, and there are some big changes going on now,&#8221; [...] [...]]]></description>
		<content:encoded><![CDATA[<p>[...]  Michael Dell Talks Up Services, Windows 7 &#8212; But Trashes Netbooks &#8220;The technology industry is always going through transition, and there are some big changes going on now,&#8221; [...] [...]</p>
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		<title>By: Dave Winer</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226679</link>
		<dc:creator><![CDATA[Dave Winer]]></dc:creator>
		<pubDate>Thu, 15 Oct 2009 23:28:40 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226679</guid>
		<description><![CDATA[It&#039;s like the difference between a car and a bike.

You get wet when you&#039;re riding a bike. Why would anyone want to ride when you can stay dry in a car?

Or why would anyone want to ski when you could take a bus?

Dave]]></description>
		<content:encoded><![CDATA[<p>It&#8217;s like the difference between a car and a bike.</p>
<p>You get wet when you&#8217;re riding a bike. Why would anyone want to ride when you can stay dry in a car?</p>
<p>Or why would anyone want to ski when you could take a bus?</p>
<p>Dave</p>
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		<title>By: gman</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226678</link>
		<dc:creator><![CDATA[gman]]></dc:creator>
		<pubDate>Thu, 15 Oct 2009 23:25:35 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226678</guid>
		<description><![CDATA[People are over reacting to his comments about netbooks. The slowness issue shows a bit of ignorance on his part, but that&#039;s okay. I think he&#039;s missing the point. Give people their 3 lb portable computer and then give them back their 5 or 6 pound computer and see how much they enjoy taking it out. Once you go light, you can&#039;t go back. His real point is that netbooks are not a replacement for a home computer. That I agree. They are not. Laptops and notebooks are those machines for the home. It&#039;s just a new reality for people and some are having difficulty coming to grips with what was, and what now is portable.]]></description>
		<content:encoded><![CDATA[<p>People are over reacting to his comments about netbooks. The slowness issue shows a bit of ignorance on his part, but that&#8217;s okay. I think he&#8217;s missing the point. Give people their 3 lb portable computer and then give them back their 5 or 6 pound computer and see how much they enjoy taking it out. Once you go light, you can&#8217;t go back. His real point is that netbooks are not a replacement for a home computer. That I agree. They are not. Laptops and notebooks are those machines for the home. It&#8217;s just a new reality for people and some are having difficulty coming to grips with what was, and what now is portable.</p>
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		<title>By: Mackenzie</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226677</link>
		<dc:creator><![CDATA[Mackenzie]]></dc:creator>
		<pubDate>Thu, 15 Oct 2009 21:44:21 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226677</guid>
		<description><![CDATA[I think whether a netbook is slow or not depends on if you&#039;re using the &quot;small laptop&quot; definition of netbook or Microsoft&#039;s very specific definition that requires slow components to still qualify as a netbook to get XP on it.  Remember, you can only still sell XP if it&#039;s on a netbook, and a netbook can only be within a certain range of specs.  Linux-based netbooks have no such hardware restrictions though.]]></description>
		<content:encoded><![CDATA[<p>I think whether a netbook is slow or not depends on if you&#8217;re using the &#8220;small laptop&#8221; definition of netbook or Microsoft&#8217;s very specific definition that requires slow components to still qualify as a netbook to get XP on it.  Remember, you can only still sell XP if it&#8217;s on a netbook, and a netbook can only be within a certain range of specs.  Linux-based netbooks have no such hardware restrictions though.</p>
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		<title>By: Sebastian Rupley</title>
		<link>http://gigaom.com/2009/10/13/michael-dell-talks-up-services-and-coming-upgrades-but-trashes-netbooks/#comment-226676</link>
		<dc:creator><![CDATA[Sebastian Rupley]]></dc:creator>
		<pubDate>Thu, 15 Oct 2009 20:24:53 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=74635#comment-226676</guid>
		<description><![CDATA[@John, Glen, Sara, Pedro -- I think the positives and negatives you raise about netbooks are perfect illustrations of the fact that, as is true with pointing devices (some people hate trackballs, some love them) people have highly varied reactions so portable computers, their keyboards, their form factors, etc. To me, the bottom line concerning net books is that they work well for many people, for certain tasks. I like them for writing on the go, but would never use one as my primary portable.
   That&#039;s why it was surprising to hear Dell put them down so flatly. He sells them, and people buy them and like them!

Best,
Sebastian]]></description>
		<content:encoded><![CDATA[<p>@John, Glen, Sara, Pedro &#8212; I think the positives and negatives you raise about netbooks are perfect illustrations of the fact that, as is true with pointing devices (some people hate trackballs, some love them) people have highly varied reactions so portable computers, their keyboards, their form factors, etc. To me, the bottom line concerning net books is that they work well for many people, for certain tasks. I like them for writing on the go, but would never use one as my primary portable.<br />
   That&#8217;s why it was surprising to hear Dell put them down so flatly. He sells them, and people buy them and like them!</p>
<p>Best,<br />
Sebastian</p>
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