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Summary:

As we were recording our podcast this morning, Matt Miller said that the HTC Hero has him thinking about a Sprint plan. The only problem is that Matt lives in an area with limited Sprint coverage. The carrier does have a roaming agreement with Verizon Wireless, […]

palm-pre-data-roamingAs we were recording our podcast this morning, Matt Miller said that the HTC Hero has him thinking about a Sprint plan. The only problem is that Matt lives in an area with limited Sprint coverage. The carrier does have a roaming agreement with Verizon Wireless, which could help Matt. But when James and I traveled to Northern California this summer for a GigaOM event, we had no data coverage on our Palm Pre handsets. At least that’s what we thought.

In a “duh!” moment on the podcast, I finally found the data roaming settings on the Pre. I’m sure many of you have already found them, but neither James nor I knew where to look. Now we do! To enable data roaming — which is off by default:

  • Open the Phone application
  • Tap the Preferences option in the top left menu.
  • Scroll down to the Network preferences and choose “Enable” or “Disable” as needed on the Data Roaming option.

I wish I had known where to find this in July, when I needed it, but better late than never! Bear in mind that Sprint’s data roaming with Verizon is limited. You’re generally allowed up to 300MB of off-network data roaming per month, according to Sprint’s FAQs on its web site. That might explain why this setting is off by default. Now the only question remaining is, will Matt add a Sprint device based on this info?

  1. You’re not the only one, I heard Leo Laporte on the TWIT podcast complaining about how the Pre does not do data roaming. Sprint should have told people receiving review units how to turn on data roaming.

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  2. Hello,

    So, what happens if I was to use the data roam feature and go over the 300MB limit from a different carrier? Would I get charged for the extra data used?

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  3. No, but after 3 months of going over the limit Sprint will tell you to stop doing it or risk being terminated.

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