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	<title>Comments on: Review: AT&amp;T 3G MicroCell</title>
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		<title>By: John</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-576412</link>
		<dc:creator><![CDATA[John]]></dc:creator>
		<pubDate>Mon, 17 Jan 2011 08:56:51 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-576412</guid>
		<description><![CDATA[Thanks Lou.  I had yet to make the leap, but based on your comments I will definitely be trying it out.

John]]></description>
		<content:encoded><![CDATA[<p>Thanks Lou.  I had yet to make the leap, but based on your comments I will definitely be trying it out.</p>
<p>John</p>
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		<title>By: Logical Lou</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-575614</link>
		<dc:creator><![CDATA[Logical Lou]]></dc:creator>
		<pubDate>Sat, 15 Jan 2011 02:48:06 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-575614</guid>
		<description><![CDATA[John,
  It will work fine for both incoming and outgoing calls as long as you are within the microcell covered area. Those comments only regarded leaving and returning to the microcell area (i.e. leave home/return home). If you have good AT&amp;T coverage outside your home, you should be able to carry a call from the microcell to the nearest tower (leave home without dropping). However, you can not carry a call from the tower to your microcell (coming home). I do not have the microcell yet, and won&#039;t be able to leverage this feature when I get it, but this is how it should work.

I too chose this over the {very expensive and may work} repeater/signal booster solutions.

Hope this helps.]]></description>
		<content:encoded><![CDATA[<p>John,<br />
  It will work fine for both incoming and outgoing calls as long as you are within the microcell covered area. Those comments only regarded leaving and returning to the microcell area (i.e. leave home/return home). If you have good AT&amp;T coverage outside your home, you should be able to carry a call from the microcell to the nearest tower (leave home without dropping). However, you can not carry a call from the tower to your microcell (coming home). I do not have the microcell yet, and won&#8217;t be able to leverage this feature when I get it, but this is how it should work.</p>
<p>I too chose this over the {very expensive and may work} repeater/signal booster solutions.</p>
<p>Hope this helps.</p>
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		<title>By: Logical Lou</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-575611</link>
		<dc:creator><![CDATA[Logical Lou]]></dc:creator>
		<pubDate>Sat, 15 Jan 2011 02:34:12 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-575611</guid>
		<description><![CDATA[I live in the country outside of Raleigh. I have had Verizon for the last 5 years because I get no service from AT&amp;T out here. Verizon gave me 1 bar most of the time with 2 on occasion. Verizon dropped calls any time I moved around the house. So, I ended up stuck to a window when using my cell. So, based on my wife&#039;s endless i-phone requests, I took the plunge and changed service to AT&amp;T over the holidays. 
   I have no service in the house now, but I expected that. I looked at the repeaters, but they only work if you get solid service in an outside area (where the antenna can be mounted). I don&#039;t have that option. The true signal boosters are very expensive. I do have TWC and get great speeds from them. I ordered my micro-cell today.
   Now, I agree that the idea of paying for a service, that uses another service I&#039;m [also] paying for in order to work, goes against my grain. However, I chose to move &quot;far from society&quot; and I don&#039;t hold any of the cell providers responsible for my lack of coverage.
  Bottom line, if you are living where AT&amp;T has good coverage outside your home, the extender/repeater is probably your best option. If you&#039;re situation is like mine, then this is likely a better one. I forced myself to accept that I am paying for TWC broadband regardless, and for $50 (be nice to your rep and follow Bee&#039;s advice) I should have 5 bars of 3G out here in the stix. I&#039;ll post an update if that isn&#039;t the case.

I also feel the need to point out that, while many of your AT&amp;T directed comments approach mental incompetence, all of the other carriers have an almost identical option. This solution was designed for people in my situation. If your situation is not similar, you really should look at other products and leave this post to those of us in the target demographic. At least include the other, nearly identical, vendor products in your misguided and ill informed rants/!

Final point: I am technical by trade. In addition to the previously mentioned R&amp;D costs, some consideration should be given to the infrastructure that allows (hop-off) routing of your cell traffic over the internet. That stuff still has to be managed for this to work.]]></description>
		<content:encoded><![CDATA[<p>I live in the country outside of Raleigh. I have had Verizon for the last 5 years because I get no service from AT&amp;T out here. Verizon gave me 1 bar most of the time with 2 on occasion. Verizon dropped calls any time I moved around the house. So, I ended up stuck to a window when using my cell. So, based on my wife&#8217;s endless i-phone requests, I took the plunge and changed service to AT&amp;T over the holidays.<br />
   I have no service in the house now, but I expected that. I looked at the repeaters, but they only work if you get solid service in an outside area (where the antenna can be mounted). I don&#8217;t have that option. The true signal boosters are very expensive. I do have TWC and get great speeds from them. I ordered my micro-cell today.<br />
   Now, I agree that the idea of paying for a service, that uses another service I&#8217;m [also] paying for in order to work, goes against my grain. However, I chose to move &#8220;far from society&#8221; and I don&#8217;t hold any of the cell providers responsible for my lack of coverage.<br />
  Bottom line, if you are living where AT&amp;T has good coverage outside your home, the extender/repeater is probably your best option. If you&#8217;re situation is like mine, then this is likely a better one. I forced myself to accept that I am paying for TWC broadband regardless, and for $50 (be nice to your rep and follow Bee&#8217;s advice) I should have 5 bars of 3G out here in the stix. I&#8217;ll post an update if that isn&#8217;t the case.</p>
<p>I also feel the need to point out that, while many of your AT&amp;T directed comments approach mental incompetence, all of the other carriers have an almost identical option. This solution was designed for people in my situation. If your situation is not similar, you really should look at other products and leave this post to those of us in the target demographic. At least include the other, nearly identical, vendor products in your misguided and ill informed rants/!</p>
<p>Final point: I am technical by trade. In addition to the previously mentioned R&amp;D costs, some consideration should be given to the infrastructure that allows (hop-off) routing of your cell traffic over the internet. That stuff still has to be managed for this to work.</p>
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		<title>By: raul</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-547521</link>
		<dc:creator><![CDATA[raul]]></dc:creator>
		<pubDate>Sat, 11 Dec 2010 18:27:11 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-547521</guid>
		<description><![CDATA[What a bunch of whiners!  Democrats undoubtedly.  Perhaps you should appeal to &quot;The One&quot;.  Its ATT&#039;s job to make a profit for its owners, and pursuant to that goal they provide a service.  If you don&#039;t like it, don&#039;t use it.  I&#039;ve had lousy coverage at home for years and never considered for minute that my birthright was somehow being denied by ATT: I simply didn&#039;t use my cell phone at home...problem solved!  The marketplace doesn&#039;t owe you ANYTHING that you don&#039;t negotiate in a contract.  Its a place where you make the best deal you can based on your wits and resources.  BTW, I recently put in a microcell and have excellent coverage at home.  I highly-recommend the product.  Also, be aware that ATT is offering the product for free to &quot;valued customers&quot;, which is vague enough that any resourceful person ought to be able to take advantage of this.]]></description>
		<content:encoded><![CDATA[<p>What a bunch of whiners!  Democrats undoubtedly.  Perhaps you should appeal to &#8220;The One&#8221;.  Its ATT&#8217;s job to make a profit for its owners, and pursuant to that goal they provide a service.  If you don&#8217;t like it, don&#8217;t use it.  I&#8217;ve had lousy coverage at home for years and never considered for minute that my birthright was somehow being denied by ATT: I simply didn&#8217;t use my cell phone at home&#8230;problem solved!  The marketplace doesn&#8217;t owe you ANYTHING that you don&#8217;t negotiate in a contract.  Its a place where you make the best deal you can based on your wits and resources.  BTW, I recently put in a microcell and have excellent coverage at home.  I highly-recommend the product.  Also, be aware that ATT is offering the product for free to &#8220;valued customers&#8221;, which is vague enough that any resourceful person ought to be able to take advantage of this.</p>
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		<title>By: John</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-526138</link>
		<dc:creator><![CDATA[John]]></dc:creator>
		<pubDate>Mon, 29 Nov 2010 04:20:33 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-526138</guid>
		<description><![CDATA[Thanks for your insights and your review of the microcell.  I had been considering getting a repeater with a hard cost of several thousand dollars, including the cost to install in my home.

Now, just so I understand -- this works fine for outgoing calls, but for incoming calls you&#039;re still tethered to the nearest AT&amp;T cell tower only?

If so, then this is only a quasi solution for me.  In my basement office I rarely know when someone calls until I see the voicemails hours later.

Would be great if it worked both ways, but for $150 and a rebate I may test it out anyway.

Thanks again.]]></description>
		<content:encoded><![CDATA[<p>Thanks for your insights and your review of the microcell.  I had been considering getting a repeater with a hard cost of several thousand dollars, including the cost to install in my home.</p>
<p>Now, just so I understand &#8212; this works fine for outgoing calls, but for incoming calls you&#8217;re still tethered to the nearest AT&amp;T cell tower only?</p>
<p>If so, then this is only a quasi solution for me.  In my basement office I rarely know when someone calls until I see the voicemails hours later.</p>
<p>Would be great if it worked both ways, but for $150 and a rebate I may test it out anyway.</p>
<p>Thanks again.</p>
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		<title>By: Molly</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-510111</link>
		<dc:creator><![CDATA[Molly]]></dc:creator>
		<pubDate>Sat, 13 Nov 2010 03:45:08 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-510111</guid>
		<description><![CDATA[Lumberjack,

For the record, when I signed up with AT&amp;T, they guaranteed that I would have service within L.A. County.  However, despite the fact that I live in West L.A. in densely populated area, I cannot get reliable cell coverage.  More than 50% of my cell phone calls to people with land-lines get dropped and, during &quot;peak&quot; hours, there are many times that the network is too jammed to let me place a call.  

I do not expect my cell phone to work EVERYWHERE I go, but when I signed up for AT&amp;T service, I expected it to work at my home in West L.A. 24/7, which is far from the service that I&#039;ve received.

From my perspective, my expectations are completely reasonable, and AT&amp;T has failed to deliver, period.  IMHO, AT&amp;T is guilty of false advertising, and to tell me that the only solution to my problem is to pay the additional fees associated with getting and using a microcell is digital highway robbery.]]></description>
		<content:encoded><![CDATA[<p>Lumberjack,</p>
<p>For the record, when I signed up with AT&amp;T, they guaranteed that I would have service within L.A. County.  However, despite the fact that I live in West L.A. in densely populated area, I cannot get reliable cell coverage.  More than 50% of my cell phone calls to people with land-lines get dropped and, during &#8220;peak&#8221; hours, there are many times that the network is too jammed to let me place a call.  </p>
<p>I do not expect my cell phone to work EVERYWHERE I go, but when I signed up for AT&amp;T service, I expected it to work at my home in West L.A. 24/7, which is far from the service that I&#8217;ve received.</p>
<p>From my perspective, my expectations are completely reasonable, and AT&amp;T has failed to deliver, period.  IMHO, AT&amp;T is guilty of false advertising, and to tell me that the only solution to my problem is to pay the additional fees associated with getting and using a microcell is digital highway robbery.</p>
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		<title>By: Nick</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-501695</link>
		<dc:creator><![CDATA[Nick]]></dc:creator>
		<pubDate>Fri, 05 Nov 2010 22:17:07 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-501695</guid>
		<description><![CDATA[The Microcell must be able to see the GPS satellites at all times. However, your house, like ours, may be sufficiently transparent to GPS signals for it to work even in the center. Failing that, you can buy an aftermarket external antenna, put that where it works, and run the cable to the Microcell. This configuration is officially unsupported, but lots of folks on the AT&amp;T 3G Microcell forums have reported it works.]]></description>
		<content:encoded><![CDATA[<p>The Microcell must be able to see the GPS satellites at all times. However, your house, like ours, may be sufficiently transparent to GPS signals for it to work even in the center. Failing that, you can buy an aftermarket external antenna, put that where it works, and run the cable to the Microcell. This configuration is officially unsupported, but lots of folks on the AT&amp;T 3G Microcell forums have reported it works.</p>
]]></content:encoded>
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		<title>By: Sarah</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-358368</link>
		<dc:creator><![CDATA[Sarah]]></dc:creator>
		<pubDate>Tue, 05 Oct 2010 20:01:17 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-358368</guid>
		<description><![CDATA[Hi - We have had this problem with AT&amp;T at both of our residences, so I know it is an issue with being in an interior building.  I have complained MANY times over the years and again, yesterday, I sat with customer service and wouldn&#039;t hang up until they did something.  Apparently, the Microcell is a retail product, so they do not provide them for free, but they did offer a credit on my bill to fully cover the cost of the Microcell.  So, I went and got it yesterday, hooked it up in 5 minutes and I now have 5 bars in my house.  

I understand that AT&amp;T should be responsible for providing coverage to their customers, but we live in an old home under several very mature trees and have had issues with satellite TV as well.  

I am VERY happy with this as a solution, it is working perfectly and AT&amp;T did work with us to make this available at little to no cost.  Obviously, they did have records of all of my calls and my time with tech support and I guess that helped document an ongoing issue, but still....

I am happy that finally - my iPhone is a fully functioning phone as well as a fun little gadget :)  

I know AT&amp;T is also offering rebates, etc, and there is a 30 day money back guarantee on the Microcell, so really if you don&#039;t want it,cool, but if you do, try to work something out with AT&amp;T instead of just bashing them???]]></description>
		<content:encoded><![CDATA[<p>Hi &#8211; We have had this problem with AT&amp;T at both of our residences, so I know it is an issue with being in an interior building.  I have complained MANY times over the years and again, yesterday, I sat with customer service and wouldn&#8217;t hang up until they did something.  Apparently, the Microcell is a retail product, so they do not provide them for free, but they did offer a credit on my bill to fully cover the cost of the Microcell.  So, I went and got it yesterday, hooked it up in 5 minutes and I now have 5 bars in my house.  </p>
<p>I understand that AT&amp;T should be responsible for providing coverage to their customers, but we live in an old home under several very mature trees and have had issues with satellite TV as well.  </p>
<p>I am VERY happy with this as a solution, it is working perfectly and AT&amp;T did work with us to make this available at little to no cost.  Obviously, they did have records of all of my calls and my time with tech support and I guess that helped document an ongoing issue, but still&#8230;.</p>
<p>I am happy that finally &#8211; my iPhone is a fully functioning phone as well as a fun little gadget :)  </p>
<p>I know AT&amp;T is also offering rebates, etc, and there is a 30 day money back guarantee on the Microcell, so really if you don&#8217;t want it,cool, but if you do, try to work something out with AT&amp;T instead of just bashing them???</p>
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		<title>By: Nick</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-358367</link>
		<dc:creator><![CDATA[Nick]]></dc:creator>
		<pubDate>Mon, 04 Oct 2010 17:10:01 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-358367</guid>
		<description><![CDATA[I&#039;m so fed up with our microcell&#039;s problems that I&#039;ve registered 3gmicrocellsucks.com.]]></description>
		<content:encoded><![CDATA[<p>I&#8217;m so fed up with our microcell&#8217;s problems that I&#8217;ve registered 3gmicrocellsucks.com.</p>
]]></content:encoded>
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		<title>By: flygracefully</title>
		<link>http://gigaom.com/2009/10/02/review-att-3g-microcell/#comment-358366</link>
		<dc:creator><![CDATA[flygracefully]]></dc:creator>
		<pubDate>Thu, 09 Sep 2010 04:52:57 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=33218#comment-358366</guid>
		<description><![CDATA[The main issue is the upstream saturation.  With my vonage I quickly learned that if a torrent application is open, even with upstream limited to 5kbps I can hear the person I&#039;m calling just fine, but that person can&#039;t understand me.  Like the OP I mainly just use utorrent while I am downloading a linux distro and I&#039;m a bad seeder so I don&#039;t know how much my voice lessens on the microcell while uTorrent is open.

Netflix and such mainly just use the downstream so unless you often upload data you will most likely be OK.  Most ISPs offer lots of downsteam, but limited upstream.  We pay for supercharged road runner and get 10 mbps down but only like 500 kbps up.]]></description>
		<content:encoded><![CDATA[<p>The main issue is the upstream saturation.  With my vonage I quickly learned that if a torrent application is open, even with upstream limited to 5kbps I can hear the person I&#8217;m calling just fine, but that person can&#8217;t understand me.  Like the OP I mainly just use utorrent while I am downloading a linux distro and I&#8217;m a bad seeder so I don&#8217;t know how much my voice lessens on the microcell while uTorrent is open.</p>
<p>Netflix and such mainly just use the downstream so unless you often upload data you will most likely be OK.  Most ISPs offer lots of downsteam, but limited upstream.  We pay for supercharged road runner and get 10 mbps down but only like 500 kbps up.</p>
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