And what, you aren’t happy because they said “a small subset” and what ? Doesn’t care how much, it care how fast it was resolved.

And I read : you have paid ! yeah !!!! Please, go back, buy some other solution (Microsoft, IBM or whatever), see how much it will cost for your compagny, have look how much it will go down and at leat have a look on how often you get new release !!!!

You don’t like the service, GO OUT OF IT ! Make a forward, if your not big enought to make your entire compagny change, and use something else !!! No one is catching you inside Google Products ! Use Outlook (the SMTP was working well during last outage), put your contacts just in your phone, and same for your calendar !

Like Vetinary said : stop acting like a kid Om

I don’t like iPhones or AT&T either, but a lot of people do. But you really threw them under the bus too. There is news, and there is these guys really pissed me off. I like your news and observations, but your editorial rants diminish your credibility.

Yes, you pay for Google Apps, so do I. I pay a lot less than I paid to maintain my MS environment and for me, it is improved reliability. If you want a higher degree of reliability go somewhere else and pay more. Google clearly is not the right answer for everyone. Every solution has its strengths and weaknesses and price point – as a business person make your decision and move on.

It is news that Gmail has had some outages. Report it. I just don’t think your editorial – can’t be trusted – is reasonable because your business was impacted.

GO GOOGLE
(stop acting like a kid Om)

Do you really believe that?

What would that increased reliability cost your organization, in terms of budget allocations?

If the ROI is worthwhile, why do you not persue that?

It’s easy to complain about #gfail, but what purpose does it serve? Better to spend your time crunching the numbers and determine which is the most cost-effective for your organization. For our us, it’s still to operate our business in the cloud.

The real question is COULD your organization do collaboration system:
That replicates the functionality of Gmail and Apps?
Higher reliability than Google has achieved with Gmail?
Anywhere near the convenience of Gmail?
For a reasonable cost?

My guess is… no, you couldn’t..

Yeah, it hurts when Gmail and Apps go down, but given how much more productive I am using it, the minimal downtime is a reasonable tradeoff, especially for those of us who haven’t ponied up for the paid versions.

Perhaps you’ll have something worth reporting if and when Twitter starts being used for something that matters, other than a pooling place for people to post things without bothering to see if they’re accurate or even half true.

but its right that it should be easily possible to change your mail provider or whatever…
google has a team for that. only to make it easy to go away.
i like that.

and i trust google.

i worked in fortune 500 financial operations all systems went donmn all the time …..our system uptime was 96 to 98% …..so 5 nines is just a myth ….

On serious note google infra is supposed to scale and be fault tolerant , they have designed it this way eg big table , gfs , map reduce …certainly something is not working

…..i would recommend om get a linux box install zimbra or get some one to do it

You can’t presume that just because a lot of people were complaining on twitter that it affected a large number of users. Whenever something goes wrong with a product or service you only hear about it from the people that had problems, not from the people that didn’t.

That doesn’t prove that many, or all, Gmail users weren’t affected, but there simply is no way for anyone to prove it except Google themselves.

I actually do believe it. Most people who follow this blog, use Twitter (and follow each other), and use Facebook… are all overlapping. Likely 80%+ live in the US. 80% of that on either coast.

So everything is magnified. One village has an outbreak of the flu… when you have minimal communication with the outside world it looks like the end of times… until you realize it’s just a handful of people in 1 village.

If it were a global outage, I think it would have been much more obvious. Would have been totally dead, and wouldn’t have resurrected so quick.

people only complain about trains running late