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Summary:

[qi:___wifi] The Wi-Fi Alliance, the groups that certifies Wi-Fi devices and markets the wireless technology, has conducted a survey, released today, that found that 76 percent of people would choose an airline based on whether or not it offers in-flight WiFi-based broadband. However, only 31 percent […]

[qi:___wifi] The Wi-Fi Alliance, the groups that certifies Wi-Fi devices and markets the wireless technology, has conducted a survey, released today, that found that 76 percent of people would choose an airline based on whether or not it offers in-flight WiFi-based broadband. However, only 31 percent of those surveyed have actually used Wi-Fi on planes, and once they try it out, their expectations of the service’s utility could get crushed like an open laptop crammed between your knees and the reclining passenger in front of you.

Still, of the 480 travelers surveyed by the Wakefield Research on behalf of the Wi-Fi Alliance, 55 percent were willing to move their flight times by one day in order to catch a plane with web access. Seventy-one percent would rather have Wi-Fi than a meal. For those who have not used Wi-Fi in-flight, 87 percent expected they would use it to tackle email, and 63 percent said they would to sign into other online productivity tools for work.

However, among those who have hopped online in air, the reality was less likely to match up with corporate expectations. Among survey respondents (all of whom who were business travelers) who have used in-flight Wi-Fi, 72 percent use it to check personal email; 68 percent check work email; 49 percent browse the web; 35 percent stream videos or music; 28 percent shop online; 25 percent play online video games, and 22 percent use social-networking applications.

My guess is that unless they were flying first class or using a tiny netbook, those road warriors trying to get $8 or $12 of utility out of the service while wedged in between the seats in the economy section of the plane, may have given up on laptop-style productivity and tuned into their iPod touch or iPhone’s compact computing for a little R&R. I don’t blame them. I’ve had the opportunity to try in-flight Wi-Fi and found it altogether miserable. If airlines really expect this to be a multimillion-dollar-a-year revenue stream, maybe they can help users find a few inches of room as they travel those miles.

  1. I prefer internet access before warm water in a hotel, but leg space and then AC power before wifi in a plane. I’m a tall geek.

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  2. [...] the rest here: Surprise! Wi-Fi Alliance Says Travelers Want Wi-Fi on Planes Categories: gigaom Tags: airlines-really, airplanes, ipod, online, touch-or-iphone, [...]

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  3. [...] Facebook Google Yahoo! Buzz Twitter StumbleUpon How desperate are you to access internet while on board? Will you skip your meal to have internet access? 71% would seemingly do so. Will you defer your [...]

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  4. [...] to get some work done traveling, at least according to a Wi-Fi Alliance survey, conveniently wrapped up by GigaOM. Still, of the 480 travelers surveyed by the Wakefield Research on behalf of the Wi-Fi Alliance, 55 [...]

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  5. ” I’ve had the opportunity to try in-flight Wi-Fi and found it altogether miserable.”

    You haven’t flown on VIRGIN AMERICA my friend. I found it altogether astonishing!

    Faster than my fast DSL at home.

    Kudos to Virgin and thanks!

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    1. Stacey Higginbotham Tuesday, September 1, 2009

      This is true. I’ve used American and the Wi-Fi wasn’t the issue that my MacBook and the reclined guy in front of me was.

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  6. I live in India. Wi fi on planes, first where are the hotspots on the land??????? I am planning to buy a Blackberry curve 8900 and for faster internet experience I wanted to subscribe to Tata’s Boingo like service but so few wi fi spots????? So if I am not in Mumbai or Pune, this thing is a fail for me. India needs to ramp up the IT infrastructure big time and that too at an age when we are showing light to the world in the IT services.

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  7. Rude people are going to break this for the rest of us the same way Spammers ruined Email.

    Or, I’ll start packing a WiFi jammer in my carry on.

    Someone is going to find a way to make a phone call that won’t hoover our wallets. Lets call it… Skype.

    Someone either drunk or devoid of manners and intelligance will cause other passengers to decide the consequences of opening the emergency exit to throw this person out really is the best available option at thirty thousand feet.

    Is it really worth that to be able to spend those four hours surfing for porn?

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