By now, you all are very aware of my decision to break up with my iPhone because of connectivity problems with AT&T’s network. Since then, others have complained and switched away from the iPhone as well. As expected, my breakup didn’t go down too well in some company quarters. I think AT&T could have foreseen that a device that one of its senior executives deemed a “game changer” would be so popular that it would choke its bandwidth.
Today, an AT&T spokesperson reached out and gave me an update, pointing out that the company had started to turn up its 850MHz network in San Francisco, which is now being used exclusively for 3G connectivity. The company did a similar (albeit emergency) network upgrade in Austin, Texas, when SXSW visitors overwhelmed its infrastructure. To be clear, this is just the start of the upgrade process, and it will continue for some time before the network starts to perform better. AT&T has promised to keep me abreast — and hopefully have me back on the iPhone.
For now, I am rather happy with the not-so-cheap-but-rock-solid Verizon Wireless network. And I have no complaints about the BlackBerry Tour, which really is an excellent device. The question for those of you who are in San Francisco: Have you experienced any improvement in your network quality?