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Summary:

By now, you all are very aware of my decision to break up with my iPhone because of connectivity problems with AT&T’s network. Since then, others have complained and switched away from the iPhone as well. As expected, my breakup didn’t go down too well in […]

iphoneBy now, you all are very aware of my decision to break up with my iPhone because of connectivity problems with AT&T’s network. Since then, others have complained and switched away from the iPhone as well. As expected, my breakup didn’t go down too well in some company quarters. I think AT&T could have foreseen that a device that one of its senior executives deemed a “game changer” would be so popular that it would choke its bandwidth.

Today, an AT&T spokesperson reached out and gave me an update, pointing out that the company had started to turn up its 850MHz network in San Francisco, which is now being used exclusively for 3G connectivity. The company did a similar (albeit emergency) network upgrade in Austin, Texas, when SXSW visitors overwhelmed its infrastructure. To be clear, this is just the start of the upgrade process, and it will continue for some time before the network starts to perform better. AT&T has promised to keep me abreast — and hopefully have me back on the iPhone.

For now, I am rather happy with the not-so-cheap-but-rock-solid Verizon Wireless network. And I have no complaints about the BlackBerry Tour, which really is an excellent device. The question for those of you who are in San Francisco: Have you experienced any improvement in your network quality?

  1. not in cupertino :( …sfo was ok last week…

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  2. Boise, Idaho is great.
    In your face, Silicon Valley!

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    1. Yeah, but it’s Boise….lol

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    2. Yeah, hope they make an iheater for you in the near future.

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  3. In March 09 I turned off 3G on the iphone, which improved call quality and battery life dramatically. Interestingly it didn’t really impact my non-video mobile web experience much…

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  4. I live near 4th and King Caltrain in SF and the coverage is shitty as always. In fact, in the past week or so, I’ve noticed my phone switching to EDGE a lot more often. I’m curious as to which part of the city they actually upgraded.

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  5. Try to your iPhone in the Ferry Building ,see if you get signal or any coverage at all, let alone 3G. Today I still got none.

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  6. been on ATT for almost on a month on the 3Gs in Dallas. So far the 3G network in this area has been great with very little slowdowns…..

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  7. Sounds like they’re still figuring things out….i’ll sit and wait.

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  8. Phoenix is way better than it used to be but I don’t think they have turned on 850mhz here.

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    1. The only thing that has improved in Phoenix is signal strength. So while they have bars now, there is still too much traffic for it to be reliable. There are still serious issues which calls never connect, missed calls notifications aren’t sent, and voice mails come days after they are sent.

      T-Mobile sent me a myTouch demo for a couple of weeks and I can attest to their coverage being measurably better than iPhone/At&t coverage. I am thinking of switching.

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  9. I live in SF and work in San Jose. And I can say without question that in the past week the service is much, much, improved in Milpitas & Northern San Jose, and all along 101. In San Francisco, I’ve had the same experience in the past few days in parts of the Mission, along Ceasar Chavez, and and the SE quarter of Noe Valley. Still zero reception in my house.

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