Comments on: So Far the Palm Pre Isn't Helping Sprint

By: Economic Woes Deliver Another Sucker Punch; Not So Fast Ruth Madoff – July 29, 2009

Fri, 15 Jan 2010 21:41:15 +0000

[...] packing their bags and moving to other carriers for months now. Dear Mr. Hesse, the Palm Pre is not helping Sprint Nextel. It’s probably time to come up with another [...]

By: D

Thu, 20 Aug 2009 02:00:26 +0000

AMEN!!!

By: D

Thu, 20 Aug 2009 01:57:40 +0000

Thats just goofy

By: Tech News » Purported roadmap details Sprint’s WiMAX rollout in 2009

Tech News » Purported roadmap details Sprint’s WiMAX rollout in 2009 — Sun, 02 Aug 2009 18:27:16 +0000

[...] So Far the Palm Pre Isn’t Helping Sprint [...]

By: Korion Morris

Korion Morris — Thu, 30 Jul 2009 18:31:43 +0000

Why doesn’t anyone take into account how long the Pre has been out at that point (less than a month), and the fact that even at release there was a shortage (long delays to get the phone). The Pre has certainly helped Sprint, but it will not be its saving grace. Improvements in customer service, network coverage and innovations are what will keep sprint alive for the foreseeable future.

By: Jesse Kopelman

Jesse Kopelman — Thu, 30 Jul 2009 17:11:18 +0000

But Sprint used to be somewhat of an exception. They were right to dump the jumbled Sprint Spectrum venture and focus on digital and the congruent spectrum footprint they got from the PCS auction. They were the first carrier to realize that leasing towers made better business sense than owning and were able to spin off that division into a profitable business. They were right to dump the landline business and got out at a relatively good time. Not doing the due diligence on Nextel and overpaying by 3X is what killed them. Of course, it was fate catching up to them, as if not for regulatory interference they would have merged with Worldcom/MCI 10 years ago and gone belly up once all of Worldcom’s malfeasance were exposed.

By: Jesse Kopelman

Jesse Kopelman — Thu, 30 Jul 2009 17:02:54 +0000

Right they own it, but they don’t have day to day control. Meanwhile, the bulk of their expenditures go to maintaining their dying legacy network rather than helping build out a new WiMAX network.

By: Peter

Peter — Thu, 30 Jul 2009 16:52:46 +0000

Love Sprint and love my new Pre. The WebOS is really a nicely designed platform and hopefully the flood of apps will come soon. $99 for the Everything plan really does include everything–voice, data, texting, picturemail, web, navigation. Beats getting ripped off by AT&T and the iPhone ecosystem. Plus it actually makes and keeps a phone signal. What a concept!

By: links for 2009-07-30 « A little Jack with that?

links for 2009-07-30 « A little Jack with that? — Thu, 30 Jul 2009 11:34:51 +0000

[...] So Far the Palm Pre Isn’t Helping Sprint >> GigaOm [...]

By: Paul

Paul — Thu, 30 Jul 2009 04:32:12 +0000

Sprint kicked butt around 9 years ago. Early into web-enabled phones (for the US, anyway), and they had one of the best phone UIs out there, imposed across multiple models from different manufacturers. Then the wheels fell off.

Qualcomm screwed them on CDMA technology, and their internal testing failed to detect that base stations had limited range. They sold too many accounts for their weak infrastructure, and people started getting service outages all over the place. Service handled it poorly, pissing off customers even more (I canceled an account with a positive balance and it took me 4 months to get my money back).

The Nextel purchase was a stupid distraction. And Sprint just never recovered. Sad to see a leader fall down like this.

By: Mitchele Vigil

Mitchele Vigil — Thu, 30 Jul 2009 01:30:27 +0000

A truly horridly run little company. During a time of severe client retention problems, they decide to spend (yes I know it is a stock swap) on the outright acquisition of a low margin business? Pre-paid profitability margins are razor thin, and S has in no manner presented the level of competence required of a company fighting for survival let alone the ability to fight for increased market share. Then again, what do you expect from a company that completed one of the worst mergers in the history of M & A?

By: Steve Raznick

Steve Raznick — Thu, 30 Jul 2009 01:19:14 +0000

I worked for the outfit, a real joke. The insulated fiefdoms, the low level of competency, unable managers at every level especially Retail. Whomever the V.P in charge of this aspect is an utter failure. Have you been to a sprint store? Utter failure in training, again competency. Product mix? The Pre has many severe issues, too small keyboard, freezing screens, and poor battery life. (Given the core level competency of Palm, everyone expected more from this product) At least they have stopped those inane Hesse commercial spots!

By: Cash Prizes » Sprint acquires Virgin Mobile, looking to grow in prepaid phones

Wed, 29 Jul 2009 21:02:52 +0000

[...] So Far the Palm Pre Isn’t Helping Sprint [...]

By: MDH

MDH — Wed, 29 Jul 2009 20:59:06 +0000

I am in the iPhone cult, and have been AT&T for 10+ before it… however, earlier today I bought my young daughter her first phone – just needed text messaging on a cool phone @ a fair price. Sprint was a pleasure to deal with & had better hardware – to the point I selected to put her on her own sprint account vs. go thru the headache of adding another phone to my lame family plan on the deathstar.

Let’s face it, they all suck & its all about the device from here out. The mobile operators are destined to become the same dumb pipe providers as they spawned out of on the landline side. They’re not innovative, mired in process, and rely on legacy as their only competitive advantage.

By: Rob

Rob — Wed, 29 Jul 2009 19:38:52 +0000

I have to admit I almost considered getting the Pre, but when Verizon’s CEO announced they’d have it in about six months I held off to see what they would offer. Verizon has NYC pretty well covered. I wonder if that has affected others decision?

By: Raymond Padilla

Raymond Padilla — Wed, 29 Jul 2009 17:51:03 +0000

I recently left Sprint for T-Mobile and I’ve been thrilled with the service/value. I was with Sprint since 1997, but its retentions department made me some truly lame offers. I really wanted to support the company, because I love underdogs, but lately Sprint has been more loser than underdog. With Om raving about the Curve 8900 and T-Mobile offering a sweet summer special, I made the switch.