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	<title>Comments on: Dear Palm and Sprint: Is There Anything Else You Could Do Wrong?</title>
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	<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/</link>
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		<title>By: Bas</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347259</link>
		<dc:creator><![CDATA[Bas]]></dc:creator>
		<pubDate>Mon, 08 Jun 2009 08:47:35 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347259</guid>
		<description><![CDATA[&quot;They otherwise left him alone&quot;, seems like a great management decision to me.]]></description>
		<content:encoded><![CDATA[<p>&#8220;They otherwise left him alone&#8221;, seems like a great management decision to me.</p>
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		<title>By: Pustoolio</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347258</link>
		<dc:creator><![CDATA[Pustoolio]]></dc:creator>
		<pubDate>Mon, 08 Jun 2009 05:17:42 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347258</guid>
		<description><![CDATA[I love people like SeanBlader who claim bashing but don&#039;t reference and refute the specific claims in the article. Maybe it is because they don&#039;t have a leg to stand on?]]></description>
		<content:encoded><![CDATA[<p>I love people like SeanBlader who claim bashing but don&#8217;t reference and refute the specific claims in the article. Maybe it is because they don&#8217;t have a leg to stand on?</p>
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		<title>By: SeanBlader</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347257</link>
		<dc:creator><![CDATA[SeanBlader]]></dc:creator>
		<pubDate>Sun, 07 Jun 2009 05:06:06 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347257</guid>
		<description><![CDATA[Can Tom be any more hypocritical in his after thread comments? &quot;I&#039;m not bashing the Pre.&quot; No Tom, you&#039;re bashing Palm, which of course if someone came in and bashed Apple, would there be any different reaction.

But anyway, thank you Tom, for continuing to alienate Apple non-fanatics, in the end with commentary this biased, you end up hurting your cause and credibility more than you do Palm&#039;s.]]></description>
		<content:encoded><![CDATA[<p>Can Tom be any more hypocritical in his after thread comments? &#8220;I&#8217;m not bashing the Pre.&#8221; No Tom, you&#8217;re bashing Palm, which of course if someone came in and bashed Apple, would there be any different reaction.</p>
<p>But anyway, thank you Tom, for continuing to alienate Apple non-fanatics, in the end with commentary this biased, you end up hurting your cause and credibility more than you do Palm&#8217;s.</p>
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		<title>By: Tom Reestman</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347256</link>
		<dc:creator><![CDATA[Tom Reestman]]></dc:creator>
		<pubDate>Sun, 07 Jun 2009 00:14:39 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347256</guid>
		<description><![CDATA[&quot;it is the management that manage the engineers&quot;

Sure, but that management is Jon Rubenstein, who headed the engineering team. They otherwise left him alone; from the same Daring Fireball article quoted above: 

&quot;They hired Jon Rubinstein and gave him control over building a new hardware and software engineering division.&quot;

All of engineering is top notch, the other groups seem several steps (more like a whole flight) down. It&#039;s hard to believe the same group(s) that made the mistakes I pointed out could have been involved much with the team that actually designed and produced the Pre. In my view the differences between engineering and the rest of Palm are so radical as to preclude that possibility.]]></description>
		<content:encoded><![CDATA[<p>&#8220;it is the management that manage the engineers&#8221;</p>
<p>Sure, but that management is Jon Rubenstein, who headed the engineering team. They otherwise left him alone; from the same Daring Fireball article quoted above: </p>
<p>&#8220;They hired Jon Rubinstein and gave him control over building a new hardware and software engineering division.&#8221;</p>
<p>All of engineering is top notch, the other groups seem several steps (more like a whole flight) down. It&#8217;s hard to believe the same group(s) that made the mistakes I pointed out could have been involved much with the team that actually designed and produced the Pre. In my view the differences between engineering and the rest of Palm are so radical as to preclude that possibility.</p>
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		<title>By: Chris</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347255</link>
		<dc:creator><![CDATA[Chris]]></dc:creator>
		<pubDate>Sat, 06 Jun 2009 23:13:33 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347255</guid>
		<description><![CDATA[You may not be Pre bashing, but you are bashing. Look at it this way, Palm and Sprint have engineered this launch to ensure that those who will really benefit from the Pre are able to get it at launch. By not overadvertising they have pretty much ruled out the possibility of wasting time and phones which may have been returned if sold to someone who was buying it because it looks cool, and not because they will benefit from ownership. I&#039;m sure there will be a large advertising push, but not until inventory levels will allow them to be sold to the general population.]]></description>
		<content:encoded><![CDATA[<p>You may not be Pre bashing, but you are bashing. Look at it this way, Palm and Sprint have engineered this launch to ensure that those who will really benefit from the Pre are able to get it at launch. By not overadvertising they have pretty much ruled out the possibility of wasting time and phones which may have been returned if sold to someone who was buying it because it looks cool, and not because they will benefit from ownership. I&#8217;m sure there will be a large advertising push, but not until inventory levels will allow them to be sold to the general population.</p>
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		<title>By: Bas</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347254</link>
		<dc:creator><![CDATA[Bas]]></dc:creator>
		<pubDate>Sat, 06 Jun 2009 22:38:47 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347254</guid>
		<description><![CDATA[Remember Tom, it is the management that manage te engineers, or are you claiming the engineers somehow did a wonderful job despite the management? If so proof? Further: it is the marketing guys that are responsible for the current hype of the phone. They seem to have done everything right so far, the real question is: will the phone and its ecosystem live up to the promise.]]></description>
		<content:encoded><![CDATA[<p>Remember Tom, it is the management that manage te engineers, or are you claiming the engineers somehow did a wonderful job despite the management? If so proof? Further: it is the marketing guys that are responsible for the current hype of the phone. They seem to have done everything right so far, the real question is: will the phone and its ecosystem live up to the promise.</p>
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		<title>By: Tom Reestman</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347253</link>
		<dc:creator><![CDATA[Tom Reestman]]></dc:creator>
		<pubDate>Sat, 06 Jun 2009 18:20:14 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347253</guid>
		<description><![CDATA[All,

I&#039;m not sure why everyone is so riled by this post. 

First, this post does NOT bash the Pre. Not at all. In fact, it states that the reviews are promising, and links to an excellent compendium of those reviews. Right off the bat, the defenders of the Pre are preaching to the choir; I think the Pre itself is cool. 

Second, this post DOES ridicule (and mock) Palm&#039;s management in terms of the Pre&#039;s ramp up to launch. I bullet-pointed numerous examples that I think no rational individual would consider &quot;smart&quot; PR moves. The Palm sales/marketing/management teams have been ridiculous. Honestly, if you think Sprint claiming that they do not want lines, and in fact are trying to avoid them, is smart business, that&#039;s fine. But I wouldn&#039;t want anyone with that attitude selling MY product. I consider that something to be mocked. 

Third, just yesterday an item came up that I could have included as yet another bullet point for ridiculous Pre marketing moves. This one comes from &lt;a href=&quot;http://jkontherun.com/2009/06/05/palm-pre-the-wait-is-over/&quot; rel=&quot;nofollow&quot;&gt;jkOnTeRun&lt;/a&gt;, which maybe those here won&#039;t be so quick to bash since it doesn&#039;t have &#039;Apple&#039; in the blog name: 

&quot;Yep, that’s it. It’s time for Palm and Sprint to fire the PR firm they are using for the Pre launch.&quot;

So you see even jkOnTheRun has identified an example of Palm stupidity in managing this rollout. 

Fourth, The Jon Gruber quote above was primarily about Rubenstein&#039;s engineering team, and what they&#039;ve accomplished in terms of a hardware/OS platform in only two years. He&#039;s running WebOS in emulation on his Mac and is impressed. He hasn&#039;t used the hardware yet, but tends to trust the positive reviews (as I do). In short, Jon&#039;s post is primarily about Palm&#039;s engineering team, and he says they&#039;ve done a great job. I agree with that 100%, it&#039;s quite impressive. But that&#039;s NOT what my article was about. 

Fifth, to help drive the point home between what this article intended, as opposed to those thinking I&#039;m Pre-bashing, I said this in my comments above: 

&quot;The stark contrast here between Palm engineers, which appear to have done an excellent job, and Palm’s sales, marketing and management teams is amazing. The engineers may just have pulled off an amazing feat, but the rest of Palm is bumbling around. Let’s hope the former can overcome the latter.&quot;

Finally, I have to ask: Are those here really unable to separate the device from the launch? The engineering from the sales/marketing? The technical from the PR? If you think the guys at Palm outside of engineering have done a great job on the Pre, so be it. Let&#039;s just say I disagree, and provided numerous examples of why.]]></description>
		<content:encoded><![CDATA[<p>All,</p>
<p>I&#8217;m not sure why everyone is so riled by this post. </p>
<p>First, this post does NOT bash the Pre. Not at all. In fact, it states that the reviews are promising, and links to an excellent compendium of those reviews. Right off the bat, the defenders of the Pre are preaching to the choir; I think the Pre itself is cool. </p>
<p>Second, this post DOES ridicule (and mock) Palm&#8217;s management in terms of the Pre&#8217;s ramp up to launch. I bullet-pointed numerous examples that I think no rational individual would consider &#8220;smart&#8221; PR moves. The Palm sales/marketing/management teams have been ridiculous. Honestly, if you think Sprint claiming that they do not want lines, and in fact are trying to avoid them, is smart business, that&#8217;s fine. But I wouldn&#8217;t want anyone with that attitude selling MY product. I consider that something to be mocked. </p>
<p>Third, just yesterday an item came up that I could have included as yet another bullet point for ridiculous Pre marketing moves. This one comes from <a href="http://jkontherun.com/2009/06/05/palm-pre-the-wait-is-over/" rel="nofollow">jkOnTeRun</a>, which maybe those here won&#8217;t be so quick to bash since it doesn&#8217;t have &#8216;Apple&#8217; in the blog name: </p>
<p>&#8220;Yep, that’s it. It’s time for Palm and Sprint to fire the PR firm they are using for the Pre launch.&#8221;</p>
<p>So you see even jkOnTheRun has identified an example of Palm stupidity in managing this rollout. </p>
<p>Fourth, The Jon Gruber quote above was primarily about Rubenstein&#8217;s engineering team, and what they&#8217;ve accomplished in terms of a hardware/OS platform in only two years. He&#8217;s running WebOS in emulation on his Mac and is impressed. He hasn&#8217;t used the hardware yet, but tends to trust the positive reviews (as I do). In short, Jon&#8217;s post is primarily about Palm&#8217;s engineering team, and he says they&#8217;ve done a great job. I agree with that 100%, it&#8217;s quite impressive. But that&#8217;s NOT what my article was about. </p>
<p>Fifth, to help drive the point home between what this article intended, as opposed to those thinking I&#8217;m Pre-bashing, I said this in my comments above: </p>
<p>&#8220;The stark contrast here between Palm engineers, which appear to have done an excellent job, and Palm’s sales, marketing and management teams is amazing. The engineers may just have pulled off an amazing feat, but the rest of Palm is bumbling around. Let’s hope the former can overcome the latter.&#8221;</p>
<p>Finally, I have to ask: Are those here really unable to separate the device from the launch? The engineering from the sales/marketing? The technical from the PR? If you think the guys at Palm outside of engineering have done a great job on the Pre, so be it. Let&#8217;s just say I disagree, and provided numerous examples of why.</p>
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		<title>By: Shreekar</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347252</link>
		<dc:creator><![CDATA[Shreekar]]></dc:creator>
		<pubDate>Sat, 06 Jun 2009 17:29:06 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347252</guid>
		<description><![CDATA[Dear TAB writers,

1) i know this is &quot;THEappleBLOG&quot; ... but that does not mean that you guys have to bash every Apple competitor. You guys some times sound like those &quot;PC&quot; fanatics.

2) PALM&#039;s trying to stage a comeback. give them credit for that. their product seems different and cool (unlike Microsoft products) . try and let them stand properly on their feet and then APPLE will have a good competitor. REMEMBER, ONLY A GOOD COMPETITION WILL BRING THE BEST OUT OF APPLE.

3) stop comparing APPLE and PALM . you are insulting Apple&#039;s reputation by this comparison 

Lastly , i too am a Mac n Apple lover . But i would go out an try a radical phone like Pre , just for the kicks in it. I wish you guys also would open up your mind and welcome a healthy competition. don&#039;t stoop yourselves to a level where you guys would be called narrow-minded Fanatics.]]></description>
		<content:encoded><![CDATA[<p>Dear TAB writers,</p>
<p>1) i know this is &#8220;THEappleBLOG&#8221; &#8230; but that does not mean that you guys have to bash every Apple competitor. You guys some times sound like those &#8220;PC&#8221; fanatics.</p>
<p>2) PALM&#8217;s trying to stage a comeback. give them credit for that. their product seems different and cool (unlike Microsoft products) . try and let them stand properly on their feet and then APPLE will have a good competitor. REMEMBER, ONLY A GOOD COMPETITION WILL BRING THE BEST OUT OF APPLE.</p>
<p>3) stop comparing APPLE and PALM . you are insulting Apple&#8217;s reputation by this comparison </p>
<p>Lastly , i too am a Mac n Apple lover . But i would go out an try a radical phone like Pre , just for the kicks in it. I wish you guys also would open up your mind and welcome a healthy competition. don&#8217;t stoop yourselves to a level where you guys would be called narrow-minded Fanatics.</p>
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		<title>By: Dave Greenbaum</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347251</link>
		<dc:creator><![CDATA[Dave Greenbaum]]></dc:creator>
		<pubDate>Sat, 06 Jun 2009 13:12:03 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347251</guid>
		<description><![CDATA[The Pre&#039;s biggest flaw:  It&#039;s on Sprint&#039;s network.]]></description>
		<content:encoded><![CDATA[<p>The Pre&#8217;s biggest flaw:  It&#8217;s on Sprint&#8217;s network.</p>
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		<title>By: Michael Moncur</title>
		<link>http://gigaom.com/2009/06/05/dear-palm-and-sprint-is-there-anything-else-you-could-do-wrong/#comment-347250</link>
		<dc:creator><![CDATA[Michael Moncur]]></dc:creator>
		<pubDate>Sat, 06 Jun 2009 12:09:18 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=25310#comment-347250</guid>
		<description><![CDATA[John Gruber today:

&quot;it’s quite possible that they have done everything right since then.&quot;

Tom Reestman today:

&quot;it’s hard to think of anything Palm did right&quot;

Mmmm, artificial drama.]]></description>
		<content:encoded><![CDATA[<p>John Gruber today:</p>
<p>&#8220;it’s quite possible that they have done everything right since then.&#8221;</p>
<p>Tom Reestman today:</p>
<p>&#8220;it’s hard to think of anything Palm did right&#8221;</p>
<p>Mmmm, artificial drama.</p>
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