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	<title>Comments on: Time Warner Cable Adds Tier-Friendly Terms to Its Contracts</title>
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		<title>By: dwhit</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212792</link>
		<dc:creator><![CDATA[dwhit]]></dc:creator>
		<pubDate>Wed, 03 Jun 2009 04:44:28 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212792</guid>
		<description><![CDATA[Stacey... TW no doubt isn&#039;t returning your calls because they probably fully understand who you are - an individual blogger with a well known (limited) perspective and an axe to grind and not a reporter seeking to understand facts. Granted - TW has done a HORRIBLE job at going about this but even if they hadn&#039;t, it wouldn&#039;t make any difference to you.

The way I see it... the new GigaOM paid for research service is no different than tiered internet. Why should I have to pay more to access ANY Om content? Isn&#039;t information and bandwidth free?

And why do I have to put up with ads on your site... why just not content?

All rhetorical questions of course.... its okay to drum up conspiracy and &#039;the man&#039; theories/accusations when it is someone else that wants to charge but when it comes to your livelihood...  go figure.]]></description>
		<content:encoded><![CDATA[<p>Stacey&#8230; TW no doubt isn&#8217;t returning your calls because they probably fully understand who you are &#8211; an individual blogger with a well known (limited) perspective and an axe to grind and not a reporter seeking to understand facts. Granted &#8211; TW has done a HORRIBLE job at going about this but even if they hadn&#8217;t, it wouldn&#8217;t make any difference to you.</p>
<p>The way I see it&#8230; the new GigaOM paid for research service is no different than tiered internet. Why should I have to pay more to access ANY Om content? Isn&#8217;t information and bandwidth free?</p>
<p>And why do I have to put up with ads on your site&#8230; why just not content?</p>
<p>All rhetorical questions of course&#8230;. its okay to drum up conspiracy and &#8216;the man&#8217; theories/accusations when it is someone else that wants to charge but when it comes to your livelihood&#8230;  go figure.</p>
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		<title>By: Brett Glass</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212791</link>
		<dc:creator><![CDATA[Brett Glass]]></dc:creator>
		<pubDate>Wed, 03 Jun 2009 02:53:23 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212791</guid>
		<description><![CDATA[Joan, your question is a good one because it reflects a common misunderstanding of how the Internet works. When you receive an over-the-air TV broadcast (or a cable or satellite broadcast, for that matter), you are not &quot;downloading.&quot; You&#039;re receiving a one-way transmission over a broadcast medium. The same transmission can be received by thousands, millions, even billions of other people and it doesn&#039;t cost a penny more to send.

This is not true of an Internet download. Every download is individualized. Every one involves two-way communication, not just reception. And every one takes up more resources. A LOT of resources if it&#039;s a big file or a video stream.

This is why ISPs need to meter bandwidth. And because receiving a file or video program via the Internet is thousands of times more costly than receiving it via a broadcast, they also need to charge you more for it. It isn&#039;t some deep, dark conspiracy. There is no magical &quot;bandwidth fairy&quot; out there; bandwidth costs money. Especially when you get even a few miles outside of a major urban center.

If the cable company is your ISP, it needs to cover its costs whether you get your video via conventional broadcast or via an Internet download. And so, you should expect to pay more for the luxury of using a much less efficient and more expensive way of receiving the video. This isn&#039;t anticompetitive; it&#039;s simply aligning prices with costs.]]></description>
		<content:encoded><![CDATA[<p>Joan, your question is a good one because it reflects a common misunderstanding of how the Internet works. When you receive an over-the-air TV broadcast (or a cable or satellite broadcast, for that matter), you are not &#8220;downloading.&#8221; You&#8217;re receiving a one-way transmission over a broadcast medium. The same transmission can be received by thousands, millions, even billions of other people and it doesn&#8217;t cost a penny more to send.</p>
<p>This is not true of an Internet download. Every download is individualized. Every one involves two-way communication, not just reception. And every one takes up more resources. A LOT of resources if it&#8217;s a big file or a video stream.</p>
<p>This is why ISPs need to meter bandwidth. And because receiving a file or video program via the Internet is thousands of times more costly than receiving it via a broadcast, they also need to charge you more for it. It isn&#8217;t some deep, dark conspiracy. There is no magical &#8220;bandwidth fairy&#8221; out there; bandwidth costs money. Especially when you get even a few miles outside of a major urban center.</p>
<p>If the cable company is your ISP, it needs to cover its costs whether you get your video via conventional broadcast or via an Internet download. And so, you should expect to pay more for the luxury of using a much less efficient and more expensive way of receiving the video. This isn&#8217;t anticompetitive; it&#8217;s simply aligning prices with costs.</p>
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		<title>By: Phillip Dampier</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212790</link>
		<dc:creator><![CDATA[Phillip Dampier]]></dc:creator>
		<pubDate>Tue, 02 Jun 2009 21:46:45 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212790</guid>
		<description><![CDATA[I want to thank Stacey for posting the update and to also dialogue with GigaOM readers about the timing issue.  When a reporter contacted me with information different than what we had, that triggers a thorough review of our content.

The entire &quot;process&quot; story about what we did yesterday on this is now attached to the original article.  I believe it&#039;s more important to keep readers updated with as much information as possible, regardless of whether it ends up conflicting with something in our original piece.  If something we write turns out to conflict with facts we receive later, readers should always be told, even if it doesn&#039;t exactly flatter us.

In this case, the timing issue for us was secondary to the implications of the language, regardless of the exact date it was inserted.  But at the same time, the timing issue is not unimportant, and when we felt no longer confident of the original information we had received, readers deserved to know that too.

In the last 24 hours, we heard at least three different explanations on this point ourselves from Time Warner Cable and from those talking with the company.  One said the language was changed &quot;months ago.&quot;  Another stated the language was changed at an &quot;undetermined&quot; time awhile ago.  Another said it was changed and by the way, here&#039;s why.  The media is also getting varied responses.  Alex Dudley refused to say when the changes were made in a piece for the San Jose Mercury News: http://www.mercurynews.com/businessheadlines/ci_12497966.

Regardless, we feel the language and its implications are critically important, so we stood by our original report on these questions.

Thanks for everyone&#039;s attention, and I appreciate your understanding.]]></description>
		<content:encoded><![CDATA[<p>I want to thank Stacey for posting the update and to also dialogue with GigaOM readers about the timing issue.  When a reporter contacted me with information different than what we had, that triggers a thorough review of our content.</p>
<p>The entire &#8220;process&#8221; story about what we did yesterday on this is now attached to the original article.  I believe it&#8217;s more important to keep readers updated with as much information as possible, regardless of whether it ends up conflicting with something in our original piece.  If something we write turns out to conflict with facts we receive later, readers should always be told, even if it doesn&#8217;t exactly flatter us.</p>
<p>In this case, the timing issue for us was secondary to the implications of the language, regardless of the exact date it was inserted.  But at the same time, the timing issue is not unimportant, and when we felt no longer confident of the original information we had received, readers deserved to know that too.</p>
<p>In the last 24 hours, we heard at least three different explanations on this point ourselves from Time Warner Cable and from those talking with the company.  One said the language was changed &#8220;months ago.&#8221;  Another stated the language was changed at an &#8220;undetermined&#8221; time awhile ago.  Another said it was changed and by the way, here&#8217;s why.  The media is also getting varied responses.  Alex Dudley refused to say when the changes were made in a piece for the San Jose Mercury News: <a href="http://www.mercurynews.com/businessheadlines/ci_12497966" rel="nofollow">http://www.mercurynews.com/businessheadlines/ci_12497966</a>.</p>
<p>Regardless, we feel the language and its implications are critically important, so we stood by our original report on these questions.</p>
<p>Thanks for everyone&#8217;s attention, and I appreciate your understanding.</p>
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		<title>By: JoanSmith</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212789</link>
		<dc:creator><![CDATA[JoanSmith]]></dc:creator>
		<pubDate>Tue, 02 Jun 2009 13:08:08 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212789</guid>
		<description><![CDATA[Odd how we can &quot;download&quot; from antennae on our roofs, watch cable tv (mostly provided by satellite, in case you are wondering), even use digital phone - all with no reference to or issues with bandwidth. This is because the term bandwidth is propaganda aimed towards stretching the painful process of a company with technological and consumer preferences grossly outdated.
Why should we pay for Time Warner Cables retroactive performance, where the consumer foots the bill from a company with a reputation for pathetic customer service, aged infrastructure, over paid management and, of course, a penchant for misleading the public.]]></description>
		<content:encoded><![CDATA[<p>Odd how we can &#8220;download&#8221; from antennae on our roofs, watch cable tv (mostly provided by satellite, in case you are wondering), even use digital phone &#8211; all with no reference to or issues with bandwidth. This is because the term bandwidth is propaganda aimed towards stretching the painful process of a company with technological and consumer preferences grossly outdated.<br />
Why should we pay for Time Warner Cables retroactive performance, where the consumer foots the bill from a company with a reputation for pathetic customer service, aged infrastructure, over paid management and, of course, a penchant for misleading the public.</p>
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		<title>By: Ron</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212788</link>
		<dc:creator><![CDATA[Ron]]></dc:creator>
		<pubDate>Mon, 01 Jun 2009 22:27:09 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212788</guid>
		<description><![CDATA[I switched to Earthlink when Time Warner first tried this, though honestly I think Earthlink is a puppet of Time Warner. They use all the same equipment. The bill comes from Time Warner, etc.

I currently have digital phone and told Time Warner that I would go back to Road Runner completely if they where reasonable and not trying to rip of their own customers.

1 - Had Road Runner, Digital Cable and Digital Phone
2 - Got rid of cable, prices where getting insane. Kept Road Runner and Digital phone.
3 - Left Road Runner for Earthlink because I can see the prices becoming outrageous like cable. Talk about running a business into the ground. Still have digital Phone.
4 - When they do this metered bandwidth then this is where I say goodbye to Time Warner completely. With a few colorful words. I will move everything back to our local phone company. Who for now, hopefully they keep it this way, is not doing this insane bandwidth capping.

It is only a matter of time that they will start to &quot;Meter&quot; Digital Phone. They say no now, they will never do that. But they have said no before, they have said one thing and then done another. They can&#039;t be trusted. They care only about lying to people and getting as much money as they can at our expense.

This government had better NOT give Time Warner and companies like them any money AT ALL. These companies deserve nothing and I will fight to make sure the get no stimulus or grants of any kind.

Time Warner should not have all that they have. They have too many things to run and ruin at our expense. The paying customer and tax payer.]]></description>
		<content:encoded><![CDATA[<p>I switched to Earthlink when Time Warner first tried this, though honestly I think Earthlink is a puppet of Time Warner. They use all the same equipment. The bill comes from Time Warner, etc.</p>
<p>I currently have digital phone and told Time Warner that I would go back to Road Runner completely if they where reasonable and not trying to rip of their own customers.</p>
<p>1 &#8211; Had Road Runner, Digital Cable and Digital Phone<br />
2 &#8211; Got rid of cable, prices where getting insane. Kept Road Runner and Digital phone.<br />
3 &#8211; Left Road Runner for Earthlink because I can see the prices becoming outrageous like cable. Talk about running a business into the ground. Still have digital Phone.<br />
4 &#8211; When they do this metered bandwidth then this is where I say goodbye to Time Warner completely. With a few colorful words. I will move everything back to our local phone company. Who for now, hopefully they keep it this way, is not doing this insane bandwidth capping.</p>
<p>It is only a matter of time that they will start to &#8220;Meter&#8221; Digital Phone. They say no now, they will never do that. But they have said no before, they have said one thing and then done another. They can&#8217;t be trusted. They care only about lying to people and getting as much money as they can at our expense.</p>
<p>This government had better NOT give Time Warner and companies like them any money AT ALL. These companies deserve nothing and I will fight to make sure the get no stimulus or grants of any kind.</p>
<p>Time Warner should not have all that they have. They have too many things to run and ruin at our expense. The paying customer and tax payer.</p>
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		<title>By: Tony</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212787</link>
		<dc:creator><![CDATA[Tony]]></dc:creator>
		<pubDate>Mon, 01 Jun 2009 20:01:43 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212787</guid>
		<description><![CDATA[Actually, if they limited the number of IP flows per minutes then running BitTorrent would kill your ability to connect to almost anything else.  This would not violate Net Neutrality as limiting flows is completely protocol neutral.  Similarly, it would limit your ability to run your own servers and several other things ISP&#039;s hate you doing. You would not be able to proxy Skype calls and Skype would have to start paying for their own bandwidth to proxy calls.  NO FILTERING REQUIRED!]]></description>
		<content:encoded><![CDATA[<p>Actually, if they limited the number of IP flows per minutes then running BitTorrent would kill your ability to connect to almost anything else.  This would not violate Net Neutrality as limiting flows is completely protocol neutral.  Similarly, it would limit your ability to run your own servers and several other things ISP&#8217;s hate you doing. You would not be able to proxy Skype calls and Skype would have to start paying for their own bandwidth to proxy calls.  NO FILTERING REQUIRED!</p>
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		<title>By: Tony</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212786</link>
		<dc:creator><![CDATA[Tony]]></dc:creator>
		<pubDate>Mon, 01 Jun 2009 19:50:33 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212786</guid>
		<description><![CDATA[Well, if Verizon FIOS is EVER near you.  They are selling line services including FIOS to Frountier Communications in 12 states for $8.6 billion dollars, if the state PUC&#039;s agree.  I don&#039;t think you will see FIOS or anything like it in the near future because the money to build it doesn&#039;t exist.]]></description>
		<content:encoded><![CDATA[<p>Well, if Verizon FIOS is EVER near you.  They are selling line services including FIOS to Frountier Communications in 12 states for $8.6 billion dollars, if the state PUC&#8217;s agree.  I don&#8217;t think you will see FIOS or anything like it in the near future because the money to build it doesn&#8217;t exist.</p>
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		<title>By: Tony</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212785</link>
		<dc:creator><![CDATA[Tony]]></dc:creator>
		<pubDate>Mon, 01 Jun 2009 19:38:03 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212785</guid>
		<description><![CDATA[As an ISP, I&#039;m not sure how it would &quot;server me right&quot; as I would not be opposed to the idea.  Like a utility, there would be a charge for infrastructure and above that would be a metered charge for bandwidth.  Measuring the daily use by a customer of bandwidth is actually quite trivial - we have done it for many years; it is something our subscriber management units supply for free.  If this were the limit of the PUC&#039;s involvement, I don&#039;t see a problem.

The &quot;good&quot; part for an ISP comes from the fact that it would require all ISP&#039;s to convert to a metered rate at the same time and silence consumer groups as they would simply be told to &quot;take it up with the PUC; it is out of our hands.&quot;]]></description>
		<content:encoded><![CDATA[<p>As an ISP, I&#8217;m not sure how it would &#8220;server me right&#8221; as I would not be opposed to the idea.  Like a utility, there would be a charge for infrastructure and above that would be a metered charge for bandwidth.  Measuring the daily use by a customer of bandwidth is actually quite trivial &#8211; we have done it for many years; it is something our subscriber management units supply for free.  If this were the limit of the PUC&#8217;s involvement, I don&#8217;t see a problem.</p>
<p>The &#8220;good&#8221; part for an ISP comes from the fact that it would require all ISP&#8217;s to convert to a metered rate at the same time and silence consumer groups as they would simply be told to &#8220;take it up with the PUC; it is out of our hands.&#8221;</p>
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		<title>By: Cy</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212784</link>
		<dc:creator><![CDATA[Cy]]></dc:creator>
		<pubDate>Mon, 01 Jun 2009 19:21:25 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212784</guid>
		<description><![CDATA[No, the usual TWC tactic is that you have to ASK for the credit. Otherwise they just bill you and they smile all the way to the bank. I just wish there was a way to get people to band together and drop TWC like a hot brick and see what they do when the subscriber base goes away.

They don&#039;t care about your wallet, but they sure do care about theirs.]]></description>
		<content:encoded><![CDATA[<p>No, the usual TWC tactic is that you have to ASK for the credit. Otherwise they just bill you and they smile all the way to the bank. I just wish there was a way to get people to band together and drop TWC like a hot brick and see what they do when the subscriber base goes away.</p>
<p>They don&#8217;t care about your wallet, but they sure do care about theirs.</p>
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		<title>By: 1technologist</title>
		<link>http://gigaom.com/2009/06/02/time-warner-cable-adds-tier-friendly-terms-to-its-contracts/#comment-212783</link>
		<dc:creator><![CDATA[1technologist]]></dc:creator>
		<pubDate>Mon, 01 Jun 2009 18:38:18 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=52304#comment-212783</guid>
		<description><![CDATA[I agree with your observation about blocking innovation and upgrades but don&#039;t share your confidence that regulation equals trust. The majority of the various gov&#039;t entities that impact our daily lives can scarcely manage themselves let alone dynamic for profit enterprises. And I don&#039;t think cost + models of PUC regulated entities have any place in modern markets, telecom or otherwise.

Michael&#039;s rollover bits may just be the right approach!]]></description>
		<content:encoded><![CDATA[<p>I agree with your observation about blocking innovation and upgrades but don&#8217;t share your confidence that regulation equals trust. The majority of the various gov&#8217;t entities that impact our daily lives can scarcely manage themselves let alone dynamic for profit enterprises. And I don&#8217;t think cost + models of PUC regulated entities have any place in modern markets, telecom or otherwise.</p>
<p>Michael&#8217;s rollover bits may just be the right approach!</p>
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