When working on-site, it’s reasonably easy to maintain your employer’s or client’s confidentiality. But what about security in your home office? OK, so your dinner guests aren’t likely to be covert operatives for your employer’s largest competitor, angling to steal company secrets between the appetizer and the main course. But some employers are extremely eager to ensure that remote workers are geared up to protect their confidentiality. Are you?
Some contracts will spell out confidentiality requirements, and some jobs come with a clear non-disclosure agreement attached. But what if you don’t have a written explanation of what your employer or client wants? Here are the crucial aspects I considered in making privacy my priority.
Meet Your Employer’s Expectations
For most of us, this is more likely to be about respecting your employer’s needs with regards to confidentiality, and observing a few basic ground rules, than it is about protecting state secrets. You don’t necessarily need an in-home safe and a retina scanner on the door to your office. But you do need to view confidentiality as a basic and reasonable expectation of your employer or client, and to be prepared to respect that need.
Collaboration can be a double-edged sword if the person you’re working with doesn’t feel the same way you do about observing your employer’s need for confidentiality. I make sure I agree clearly, up front, about confidentiality with the people I brainstorm with. Your employers might not object to you consulting with other professionals about their project, but they’ll be suitably upset if their plans are leaked.
Organization is Key
I find that organization is crucial to observing confidentiality. Keeping all your physical documents and information together in a place that’s easily secured (like a lockable filing cabinet or cupboard) is a lot easier to do on an ongoing basis if you store all that information in some sort of logical format from the start. I try to keep all the information relating to particular projects together. It makes putting it all away safely, and knowing what’s where when I need to access it again, much easier.
Making regular backups of information and keeping them somewhere safe is also a good way to track the information you have in your possession. That way, if your laptop’s stolen, for example, you can show your employer the exact information to which the thieves may have access. Even though the thieves may be pawning your computer at that precise moment, knowing exactly what information is now “in the public arena” may help quell your employer’s fears — or give them the means to create an action plan to respond to the leak if need be.
Think about the places where you work, and the security risks those locations pose. Your dedicated home office space might seem secure, but how’s the security on your home network? And on your computer itself?
My office space is now part of my living space; it used to be in my guest room. So I’ve always needed to ensure that when people come over, I put sensitive information out of sight. If you have the luxury of a dedicated office, you might simply be able to close the door on it.
It’s easy to think you don’t need to set a password on your computer in your home office, but what if that computer goes missing, or someone else tries to access it? You can be sure your employers or clients will want to know it’s password-protected, at the very least.
Also consider security when you’re on the road. Maybe you’ll need a screensaver for those moments when you’re staring out the train window, deep in thought (and the guy next to you is checking out the work you’re doing for a big-name company).
Processes for Privacy
I find it easiest to set up a few basic processes that help me ensure I maintain employer confidentiality.
- I password-protect my computer and use a screensaver.
- I make sure my network is secured.
- I lock my computer away when I leave it at home for any length of time.
- I don’t work on highly sensitive pieces of work in public places.
- I pack away all files out of sight before anyone comes to stay or I leave home for an extended period. I have a set of lockable drawers, so this isn’t a big deal.
- I’m extremely careful when traveling with my computer (as everyone is) and I try not to take confidential hard-copy documents on the road unless I really need them.
What do you do to protect your employer’s confidentiality?