25 Comments

Summary:

Skype is really looking to ramp up its revenues: It’s offering a 25 percent discount on its unlimited packages if you sign up for a 12-month plan. For instance, if you sign up for the Unlimited World plan, which costs $12.95 a month, you get 25 […]

Skype is really looking to ramp up its revenues: It’s offering a 25 percent discount on its unlimited packages if you sign up for a 12-month plan. For instance, if you sign up for the Unlimited World plan, which costs $12.95 a month, you get 25 percent off the $116.55 annual tab, bringing it to just $116.55. The good news — you can opt out of the plan whenever you want.

  1. Do you use SkypeOut for business? I find the quality to be less than business class.

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    1. I work in technology business and have been using skype daily for my business for 4 years already. Yes, there have been few (maybe 10-15 times in total) glitches but same time I have saved lots and lots of money from their low prices. I certainly would suggest to use this good offer.

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    2. Sorry to hear you’ve had a bad experience with SkypeOut – if you give me some more details (preferably including your Skype name), I’ll be able to investigate :)

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      1. Peter,

        Everyone at my company has Skype loaded on their system. It is a great tool for speaking with peers around the world Skype-to-Skype. And you simply cannot beat the price. However, the call quality of SkypeOut is too iffy for me to use Skype to call customer phone numbers. Not that this is necessarily a Skype issue. It could be a function of reduced bandwidth as I am in a VPN, the fact that I am using a wireless internet connection, etc. But I was curious how other people found the service as I just downloaded the latest client and it claimed better call quality.

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  2. Or maybe they’re just trying to herd as many folks prior to the upcoming full launch of Google Voice.

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  3. The Skype Out works as advertised but I noticed many of the numbers they give out are used over and over again. I was getting a lot of calls for other companies. You still have to sort through them. Google Voice will give them a run for their money, even if eBay tries to do an equity carve-out IPO or sell them.

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  4. These types of services would sell a lot better if they would offer service everywhere. They can not compete with my cellphone. If and when they do so I will start using them right away.

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  5. Krishna Baidya Sunday, April 26 2009

    good ploy to make ppl switch (especially on a economic conditions like this). however, i don’t think playing purely on a price is not going to make it very sustainable in the end. i agree with paul that google voice very soon could probably give them run for their money.

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  6. That’s great news! I use skype 24 x 7. It rocks! It’s the first time I’m visiting gigaom…lots of cool info – got the alert off http://www.trackle.com

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  7. User support on Skype is not that great – e-mail only and very slooow responses … so most users have to rely on help from otehr user!

    There is an active Twitter group here: http://twitter.com/SkypeHelp

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    1. It’s very true their customer response time is inadequate for business use. I used Skype Out and bought a Skype In number when I first started my freelance web development business. A glitch in their system dropped my Skype In number and it took customer service two days just to return my first support email.

      By that time, I had already signed up a more reliable VOIP solution.

      I definitely would not roll Skype as a VOIP solution in any office.

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  8. I have been using Skype for business since 2004, mainly in marginal situations eg calls in eastern europe, for savings on conference calls, etc. and has provided the advantages in these circumstances. However, as a replacement for the std telephone service, it is not reliable and well-supported enough.

    K

    PS: If the moderator permits, here is the address for the users-support-users e-mail list: http://www.VoIP-Download.com/SkypeHelp-News.htm

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  9. Grrrrrr India not in the list….

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  10. Rohit mentioned that india is not on list thats annoying. Btw i am quite with satisfied with normal skype version. Skype rocks!!

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