4 Comments

Summary:

Screensharing applications are one of the essential weapons in the web workers’ arsenal and a popular topic here on WebWorkerDaily; in the past we’ve covered services such as Yuuguu and Oneeko. The latest to join the fray is Mikogo, a cross-platform (Windows & OS X) screensharing […]

mikogoScreensharing applications are one of the essential weapons in the web workers’ arsenal and a popular topic here on WebWorkerDaily; in the past we’ve covered services such as Yuuguu and Oneeko.

The latest to join the fray is Mikogo, a cross-platform (Windows & OS X) screensharing solution that’s just launched a new Mac edition with a “remote support” feature, which takes the product from a straightforward web conferencing application to a broader service, offering live support and desktop sharing for remote clients and customers.

As well as conferencing and remote support, Mikogo suggest that screensharing is useful for product demonstrations, webcasts and teaching applications. The technology allows for 10 participants in a session, more than enough for all of these scenarios.

Other features include:

  • The ability to remotely take control of a user’s mouse and keyboard
  • Presentation control can be transferred between participants
  • Participants can use customized pointers to draw attention to on-screen elements.
  • A PSTN-based voice-conferencing service (like Yuuguu, Mikogo is free to use, but is seeking to monetize through other channels, such as telephony).
  • 256-bit encryption between all parties.

The trial edition of the service appears to work well — even between Windows and OS X installations — but, like Yuuguu, the interaction design and user experience could do with some polish. I’m surprised that the simplicity of screensharing demonstrated by the likes of Apple’s iChat isn’t more widely emulated. Mikogo isn’t difficult to use, but it could certainly be clearer and easier with some smart design work.

What screensharing apps do you use and why?

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  1. Nathan Nutter Tuesday, April 21, 2009

    Another (very limited tool) is Skype for Mac.

    It can replace your video feed with all or part of your desktop.

    You need the Mac beta to have this feature but my brother and I use it all the time.

  2. We use Radmin at office. Sysadmins use it to fix our computers remotely and we organize training for new employees. So we kill two birds with one stone. It`s great!

  3. Andrew Donnelly Wednesday, April 22, 2009

    Hi Imran,

    Thanks for checking out our screen sharing app and posting your review on WebWorkerDaily.
    We’re delighted to have released the Mac version which has provided a cross-platform remote support app free for businesses and private users. We’re looking into further features for the Mac version, which I’d be happy to keep you posted on.

    Thank you!

    Andrew Donnelly
    The Mikogo Team

  4. remote desktop software Friday, August 28, 2009

    so what makes this a screensharing application and not a full remote control application? Or is it?

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