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Summary:

So Verizon is finally acting like they “get it,” specifically asking people who leave their service if “the iPhone” has anything to do with it. The problem with this is that by saying “the iPhone” they imply having the device just like it exists on AT&T’s […]

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So Verizon is finally acting like they “get it,” specifically asking people who leave their service if “the iPhone” has anything to do with it.

The problem with this is that by saying “the iPhone” they imply having the device just like it exists on AT&T’s network. But knowing Verizon there’s a good chance that wouldn’t be the case.

So I’ve fixed the survey, and offer it to Verizon free of charge so that they may get an accurate picture of whether people would stay on their network for “the iPhone.”

Below is the revised option Verizon should have on their survey.

The iPhone

  • But no Wi-Fi (You can just stay on our network, ‘K?)
  • And no iTunes Store (We have this cool VCAST thing, you’ll love it.)
  • Oh, and no iTunes desktop sync (“PC stuff on PC, mobile stuff on mobile,” that’s our motto.)
  • Homemade ringtones? No. (We have plenty of Muzac-like ringtones for purchase)
  • Bluetooth? (That’s never been our favorite, we’ll get back to you on that.)
  • The App Store? (Don’t be silly, you’re gonna love our BREW apps.)
  • Visual Voice Mail? (Sure, just like we do now, it’s a monthly charge.)
  • Finish activation at home? Download and install firmware at home? (Enough already! Our heads are exploding.)

I think that about covers it. Now let’s see how many people will check that box.

Verizon is holding on to a (fading) model where they dictate hardware requirements to the manufacturers. They do this to ensure every device they sell serves their network first, then their services, then the hardware manufacturer, and finally the customer.

The iPhone, as it currently exists, would never have been allowed on Verizon, and it’s debatable as to whether they’d even allow it now. AT&T made a bold (and risky) move in allowing Apple to change the rules of the game with the iPhone. It’s easy to take shots at AT&T, but they’re never given enough credit for that.

I left Verizon nearly two years ago. For an iPhone. I’ve never looked back.

  1. Severl people I know are on Verizon, and I think they’re all nuts!

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  2. Well said! I too left Verizon for the iPhone after years of them offering phones lacking much desired features, like bluetooth, wi-fi etc. My buddy has Verizon now and he is mad because he can’t sync music on his computer with his phone. While I miss Verizon’s coverage and quality network, I am happy to pay AT&T for the services I want with the iPhone!

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  3. I was on Verizon until I realized how much they crippled their devices. This post sums up EXACTLY why I convinced my entire family to leave Verizon for AT&T. I liked their service a little better although I haven’t really been plagued with dropped calls like some people I know but AT&T’s service along with the customer’s ability to make a phone their own without paying out the *** for it makes it a win in my book.

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  4. While I think the iPhone is better than anything else out there, and I have no comment on how good/bad Verizon’s network may be, the one blemish on the iPhone is it’s bluetooth support, which is TERRIBLE.

    Why doesn’t it support A2DP, or the ability to send contacts via bluetooth (sure, you can use apps to do this, but they ONLY work between iPhones, why not use a standard format/transport instead).

    From reading the specs, it ONLY supports a single, mono headset, which was state of the art maybe 5 or 6 years ago, but pathetic now.

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  5. You may not be looking back, but how often are you looking for SIGNAL ??

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  6. How about using voice and data at the same time? Let’s see you are on a conference call on the so called superior network of VZW, you want to look up something on the Internet. Well NO, you can’t do this on CDMA!!! This includes using any of the apps that need data use – SO MUCH for multi-tasking!!!

    You can’t use WiFi while on the call either. Why? VZW has NO WiFI on most all of the phones they offer!!!!

    How about third party apps? iPhone now has over 25,000 apps, what do you find that competes with that on VZW phones? Nothing like the App Store!!!

    Wait, not convinced yet. How about VoIP apps on most all VZW phones. NO you can not have that!!!! GPS? NO, VZW locks the GPS chip on the hardware YOU paid for leaving you with a $10 per month service they sell that ONLY they allow to use the aGPS chip!!!!

    SlingPlayer on a VZW BB? NO, you can’t have that they sell VCAST!!! Buying music OTA, ONLY VCAST at twice the price on iTunes!!!! Handle IMAP mail on a VZW BB? NO not available!!!

    Sync with a Mac on any VZW phones? NOT without third party software YOU must buy!!!

    I think I made my point.

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  7. Ken,

    There’s not a carrier on the planet that doesn’t have fringe areas, or areas where there’s no coverage at all.

    Let’s not let the discussion devolve into a shouting match between proponents of AT&T’s “more bars” or Verizon’s geek wearing glasses. Marketing is marketing, and we’re stuck with it.

    Can we just say my article gives the customer the benefit of the doubt, and he or she already knows coverage is not an issue?

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  8. matrix2004 from HOFO,Crackberry Thursday, March 5, 2009

    Iphone is crippled like Verizon phones used to be. Sad. Can’t wait for the LTE Iphone with MMS and A2DP in Q4 2010.

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  9. Seriously. Apple locks things down worse than anybody, and then they gouge you an arm and leg for it at the same time.

    Like the ringtones bullet-point on there, for example. How is that a plus? Is it really an advantage over Verizon that the only option for ringtones is to pay $2 to slice up a song?

    I find it humorous that you point out that Verizon is putting the customer in the backseat by locking down their option, but Apple is going the same thing with AT&T. Consumers are locked-in to an iPhone-only plan, can’t unlock their phones without “breaking the law,” and are required to use iTunes to sync with the device.

    Please enlighten me using your masterful spin on how this is really any different than what Verizon is doing.

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  10. I left Verizon for AT&T, not for the iPhone, but for the Tilt originally. Great Windows mobile device but when the iPhone 3G came out, I got it. I like it… but it’s not the ‘end all device’. I drop more calls on the iPhone, and I KNOW it’s not coverage, because it’s the same areas, all the time, and these were NOT areas that I lost calls with the Tilt… same service… different phone. And then you get the ridiculous, “Call Failed” when a line is busy??? What’s up with that? I’ll keep it until something better comes along. And there will be soon I’m sure. (I wish the Palm Pre was going to be on AT&T. I won’t switch to Sprint that’s for sure).

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