Comments on: 7 Questions to Evaluate SaaS

By: SaaS

SaaS — Sun, 15 Aug 2010 19:35:51 +0000

Well written and good information. Thanks for the post.

By: Requirements for SaaS companies « Raja Jasti’s Blog - Renaissance Thinking

Mon, 24 May 2010 19:29:01 +0000

[...] a sustained market leader in SaaS, software companies need to focus on building and delivering a highly efficient service to their customers without spending significant money on the underlying infrastructure (cloud or [...]

By: So You Wanna Be a SaaS Provider? | Digital Asset Management

So You Wanna Be a SaaS Provider? | Digital Asset Management — Mon, 24 May 2010 06:08:18 +0000

[...] a sustained market leader in SaaS, software companies need to focus on building and delivering ahighly efficient service to their customers without spending significant money on the underlying infrastructure (cloud or [...]

By: So You Wanna Be a SaaS Provider?

So You Wanna Be a SaaS Provider? — Sun, 23 May 2010 16:02:54 +0000

By: SaaS Development

SaaS Development — Thu, 29 Oct 2009 12:41:38 +0000

I really like your artcile on SaaS. In today era it is very important to move faster with latest technologies and software as a services is a best way. Many companies are now looking for full web based OS which will not only save their monthly expenses on hardware but also save time.

By: Clean Tech Open Names 6 Cali Finalists: Low Cost Is King

Clean Tech Open Names 6 Cali Finalists: Low Cost Is King — Tue, 20 Oct 2009 20:48:30 +0000

[...] from the thermostat and the web, said CEO John Steinberg. The company, which is working with a software-as-a-service model, says it has a utility deal and other major announcements coming up soon, so stay [...]

By: SaaS Consultant

SaaS Consultant — Thu, 10 Sep 2009 21:51:29 +0000

Thanks for the article. I think it’s important that customers make contingency plans with their SaaS vendors in case those vendors should go out of business. At the least, the customer should insist on a full copy of their data in a standard format such as XML. Ideally the customer would also get a copy of the source code so they could install the SaaS app in-house if needed.

By: With SaaS, “features on day one don’t matter.” « The Scheduling Insider

Mon, 22 Jun 2009 08:22:43 +0000

[...] 22, 2009 Found this userful article on how to evaluate whether SaaS is good for your [...]

By: Pankaj

Pankaj — Thu, 04 Jun 2009 20:28:43 +0000

Good article. Companies can certainly do with this advice, and most don't have experience subscribing for and running SaaS solutions. It is something they cant even get away from now. We had done a similar article recently, and delved a little deeper into various factors to be considered while analyzing different SaaS vendors. It is called "SaaS Vendor Selection Manual". As a follow up, we shall also be hosting a webinar on the subject by Rusty Weston, ex head of Information Week Research, on 5th June 2009.

By: GroupSwim Reading List - 04/15/2009 « The GroupSwim Diving Board

GroupSwim Reading List - 04/15/2009 « The GroupSwim Diving Board — Wed, 15 Apr 2009 17:58:47 +0000

[...] Alistair Croll – 7 Questions to Evaluate SaaS [...]

By: Treova

Treova — Thu, 26 Mar 2009 16:13:14 +0000

Great post by Alistair. Any business that is considering SaaS for its critical business processes must consider these 7-items, including, the free-trials as indicated by EDunigan.

At my company Treova (www.treova.com), we spend a great deal of time managing customer expectations. A few practical lessons after having used and implemented several SaaS products since 2005:

1. Determine how easy it is to get the data into the hosted solution.
2. Find out how easy (or hard) it is to get the data out of the hosted solution.
3. Presence of a robust user group and the var channel is important; and finally
4. Compare the delta between the way things are done currently and the process modeled by the SaaS
5. New features offered by SaaS that are currently not available to you

The last two items indicated above are key factors to long-term satisfaction with the hosted solution, all else being equal. See our blog at http://www.treova.com/wordpress

By: Puntos a tener en cuenta para evaluar una saas | Saasmania

Puntos a tener en cuenta para evaluar una saas | Saasmania — Fri, 06 Mar 2009 18:50:07 +0000

[...] después de casi un año escribiendo, creo que se quedaron cortos. El otro día llegue hasta este post donde a parte de lo que señalé en mi post, había otros que me parecen importantes destacar y [...]

By: EDunigan - TrackVia

EDunigan - TrackVia — Thu, 05 Mar 2009 16:55:28 +0000

In addition to the seven critical quesitons identfied in the article above, I believe that individuals evaluating SaaS options should take advantage of the free trial offered by SaaS providers. Fully test the SaaS application and see if it receives a five star crash test rating. To begin with, Total your data and see what sort of back-up the provider has. Check out the following requirements for a five star rating:

http://www.trackvia.com/blog/2009/03/05/evaluating-saas-free-trial/

By: Jane McCarty

Jane McCarty — Wed, 04 Mar 2009 13:10:29 +0000

Analyzing web-based systems, must say one should take into account the niche of the market the vendor belongs to, if talk about the lock in and how not to get in a bind.The thing is there are different levels of commitment the customer must accept in exchange for advantages of the particular system.

By: digitalideamedia

digitalideamedia — Mon, 02 Mar 2009 18:58:23 +0000

I work with an online database company, TrackVia, who put out some tips for customers to consider when shopping for SaaS solutions. At the end of the day, like with traditional software, you need to know that the product will be around for a while and that you will have the support you need when an outage or problem occurs. With the recent outage at Gmail and closing of Coghead, the following blog/podcast highlights a few tips companies should consider when evaluating SaaS offerings:
http://www.trackvia.com/blog/2009/03/02/saas-tips/

By: Alistair Croll: 7 Questions to Evaluate SaaS « SaaSkatoon: All Things SaaS!

Alistair Croll: 7 Questions to Evaluate SaaS « SaaSkatoon: All Things SaaS! — Sat, 28 Feb 2009 15:29:45 +0000

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