Comments on: When Gmail Fails, Users Adapt

By: Google: The Data Center Is the Computer

Google: The Data Center Is the Computer — Mon, 15 Jun 2009 18:59:44 +0000

[...] as well as programming for redundancy and resiliency. Given how much publicity Google’s various failures and traffic slowdowns have received, the chart below illustrating the causes behind such glitches [...]

By: Google Slow, Twitterati Hysterical

Google Slow, Twitterati Hysterical — Thu, 14 May 2009 16:49:00 +0000

[...] free to revisit our post about the difficulty of ensuring total reliability on the Internet, and ponder your backup communication strategies. The timing is someone ironic, as it comes one day after Google signed a large enterprise deal to [...]

By: How Is Cloud Computing Like Space Travel?

How Is Cloud Computing Like Space Travel? — Thu, 12 Mar 2009 21:03:14 +0000

[...] platform for businesses, we need to focus less on the “OMG, Gmail is Down!” and more on furnishing escape pods so we have our data and can remain productive when the little things drag our clouds [...]

By: Nyolc hónap alatt hatszor halt meg a Gmail « NetSzemle 2.0

Nyolc hónap alatt hatszor halt meg a Gmail « NetSzemle 2.0 — Wed, 25 Feb 2009 16:28:46 +0000

[...] legutóbbi Gmail-szünet napján a Twitter például 35%-kal nagyobb forgalmat regisztrált [2]a 2009-ben egy átlagos napon szokásosnál, és bár pontos adatok egyelőre nincsenek, az azonnali [...]

By: Dean K Owen

Dean K Owen — Wed, 25 Feb 2009 16:21:25 +0000

Five nines is a goal that many small to medium enterprises may not even be aware of, never mind achieve. I know of many small companies, less than 50 users, who suffer from chronic email problems. Not always is email flat out unavailable but there always seems to be some problem that keeps them from getting the most out of email. Even with the occaisonal 2.5 to 4 hour outage, for many organizations Gmail would be a better solution than what they currently have.

By: » Gmail outage to cost millions » Tom Doyle :: TALK

» Gmail outage to cost millions » Tom Doyle :: TALK — Wed, 25 Feb 2009 11:18:49 +0000

[...] When Gmail Fails, Users Adapt (gigaom.com) [...]

By: Burned By Gmail Outage? Google Will (Almost) Buy You a Postage Stamp

Burned By Gmail Outage? Google Will (Almost) Buy You a Postage Stamp — Wed, 25 Feb 2009 03:54:08 +0000

[...] | Tuesday, February 24, 2009 | 6:52 PM PT | 0 comments Updated: Folks, if you were burned by last night’s Gmail outage and pay for your service, don’t despair, Google has a service-level agreement in place to [...]

By: Matt Wilson

Matt Wilson — Tue, 24 Feb 2009 23:58:08 +0000

Very good point on less reliable service, I don’t use gmail much because I don’t trust google enough to let them see all my private conversations but I also didn’t realize their service was down in USA time.

I was following the links in your article and I found this statement just very awkward on Gmail support page:
‘Many of our users had difficulty accessing Gmail today’ yeah because your servers were DOWN. daa. It is not something they suffered from their connection or network issues; your servers were DOWN.

I don’t know what’s wrong with the people in this century, nobody likes to take the responsibility. How hard it would be to put this statement instead:
‘Our servers were down due to technical problems and we apologize for the inconvenience.’

Thanks for the article.

By: Jesse Kopelman

Jesse Kopelman — Tue, 24 Feb 2009 22:32:49 +0000

Five Nines still allows for 8.76 hours of outage a year, for a 24X7 service. Even if you have all of it at once, that doesn’t mean you aren’t hitting the standard. I’m not saying Google is really at Five Nines, just that even this fabled standard still allows for some damn annoying outages, as long as they are infrequent enough.

By: Scott Mace

Scott Mace — Tue, 24 Feb 2009 21:44:43 +0000

Was Google Calendar down as well?