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Summary:

Just a quick update if you’re still trying to get at the Windows 7 beta. You can stop trying because it’s on hold according to CNET. They source to a post on the Windows team blog, but even hitting that gets me a “Server Busy” error. […]

windows_7_vienna_logo-1Just a quick update if you’re still trying to get at the Windows 7 beta. You can stop trying because it’s on hold according to CNET. They source to a post on the Windows team blog, but even hitting that gets me a “Server Busy” error. The gist of Microsoft’s message: “Due to very heavy traffic we’re seeing as a result of interest in the Windows 7 Beta, we are adding some additional infrastructure support to the Microsoft.com properties before we post the public beta. We want to ensure customers have the best possible experience when downloading the beta, and I’ll be posting here again soon once the beta goes live. Stay tuned! We are excited that you are excited!

Maybe I’m just cranky and tired, but I’m sitting here sadly shaking my head. Yes, I realize that when you open up a beta for an OS that’s been earning pretty good impressions, you’re going to get hammered with server traffic. I truly sympathize with that situation. But if you’re a company that offers rock solid software and services to enterprises and consumers everywhere, you have to keep your own afloat. Even at a time like this. Anyway, I’m sure there’ll be an update once the situation sorts itself out. Maybe the BitTorrent leaks were a better idea? ;)

  1. You guys rock! Thanks for the heads up!

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  2. That’s pretty unfair. This is a 3.5 Gb download and MS servers are generally excellent. They’ve obviously underestimated demand and now they’re working to fix it.

    Also, don’t forget that its just a public beta. It’s not as if anyone paid for it.

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  3. Fair point. Can you imagine if Microsoft had been in charge of D-Day?

    “Due to very heavy resistance we’re seeing as a result of interest in our invasion plans, we are adding some additional infrastructure support…”

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  4. Kevin C. Tofel Friday, January 9, 2009

    Jake, part of providing any service is estimating demand. Free or otherwise. As you said, they underestimated. Surest way to kill positive momentum is something like this.

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  5. GoodThings2Life Friday, January 9, 2009

    Fortunately, I downloaded the beta from TechNet on Wednesday night… will be installing over the weekend to play around. :)

    Everyone underestimates the interest in this type of stuff… but what do you think caused this “beta culture” that we live in? Afterall, if you build/release/post it…

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  6. I just think that you’re making a big deal over nothing. People understand the difficulties involved from Microsoft’s point of view and I’m sure nobody minds that much if they have to wait a few more hours for what would be a difficult download under normal circumstances.

    The other important point is that this is just the public beta. The people who really matter (in terms of actual beta testing) downloaded the images a couple of days ago from Connect.

    Anyway, the downloads will be back up sooner or later and life will carry on.

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  7. Huh? This is a PR “own goal” of their own making – only available for one day and only a limited number of d/loads allowed? They should have KNOWN everyman and his dog would hit their servers and planned accordingly. Doesn’t hold out much hope for Azure and their SaaS strategy…

    “Posted by: JBHTEX | January 9, 2009 at 4:54 pm

    That’s pretty unfair. This is a 3.5 Gb download and MS servers are generally excellent. They’ve obviously underestimated demand and now they’re working to fix it….”

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  8. If it were something official, I agree, they should have their act together – but it’s only a beta.

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  9. It IS only a beta – it still doesn’t show MS in a very good light. They have enough experience of the interest in their products that this should have been planned for in a much more professional fashion.

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  10. What a shame – this new OS get’s the same poor start as Windows Vista (that I personally like alot!) before it even hits the street. Sure 2.5 million beta testers on the hunt for ~ 3 GB of data is alot. But can’t you simply calculate what you need in terms of server infrastructures by bringing 2.5 mio downloaders for around 3 gig each together? What’s your name again? Microsoft? It really seems like you never learn…

    Cheers, Lutz (who got the german version now from a “forum”, which hosted a copy of it at rapidshare…)

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