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Summary:

We are all too familiar with the early termination fees (ETFs) that US carriers charge which can be a few hundred dollars to let you exit your service contract.  What most people don’t realize is that some carriers have been charging a fee to upgrade customers […]

We are all too familiar with the early termination fees (ETFs) that US carriers charge which can be a few hundred dollars to let you exit your service contract.  What most people don’t realize is that some carriers have been charging a fee to upgrade customers to a new handset too.  It’s not a new fee but something just doesn’t sit right with a service provider charging a fee to sell you a new handset which usually comes with a new contract.

T-Mobile agrees and has distributed a press release announcing that their $18 handset upgrade fee is now a thing of the past.  They will be happy with selling you expensive service and won’t charge you to get that gravy train started.  Let’s hope any other carriers still charging an upgrade fee feel the heat and stops too.   Does your carrier charge a fee and if so how much?

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  1. GoodThings2Life Thursday, December 18, 2008

    Sprint doesn’t charge any fee to upgrade, but unless you’re at the 1-year or 2-year mark, you don’t get the kind of subsidized discount on the phones that a new user would get.

    I’ve always thought that was pretty shady, since it practically penalizes long-term customers. Then again, I think subscriber contracts are horrible in the first place.

  2. AT&T charges $18 to upgrade! Even when I have a family plan w/5 lines and have been a customer since 1997! (and work for a large company who has chosen them as their “premier” carrier)

  3. Sprint just charged me $18 upgrade fee for the last two phones I upgraded and that was after having the previous phones for at least two years. I tried to negotiate out of it but they would not budge. I did not however pay any other fees for the phones such as shipping costs.

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