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Summary:

My friend Esme Vos, who runs Mapplr, emailed to let me know that she was having problems with Google Maps, which she has been using as an engine to power her mapped social guides. Others have complained about similar problems on the Google Maps Discussion Board. […]

Google Maps LogoMy friend Esme Vos, who runs Mapplr, emailed to let me know that she was having problems with Google Maps, which she has been using as an engine to power her mapped social guides. Others have complained about similar problems on the Google Maps Discussion Board. The situation was supposedly resolved later in the day, but the question is why did Google, which had time to talk about the fact that it had doubled the coverage of its street view, not mention the outage — which outraged so many of its users — on its blog(s). It is amusing to see how Google, a company that owns Blogger and runs and operates dozens of PR blogs, doesn’t like to talk about issues and problems unless it can spin them.

  1. This higlights the isses with Software as a service and virtualisation. If the service is down or slow…oops…

  2. Thanks for the compliment Om! I would have blogged about the outage but I didn’t notice it. Perhaps it happened when I was in bed or only affected users in some regions. (Google Maps Mania)

  3. I hope people aren’t complaining too much about a free service.

  4. 1. It’s free with no SLA. If you are building mission critical apps based on free services, God help you.
    2. We will eventually look back on the concept of Web 2.0 (at least the way it is currently being implemented) as a colossal failure.

  5. Google maps appear to be working again. The city maps on Mapplr are showing the data points (hotels, restaurants) exactly where they should be. What a relief! However, I realized that I need to back up all of that geo data onto a file so that if Google Maps loses that information, I can easily recreate the maps. I’m not sure I’d called Web 2.0 a colossal failure. It has allowed me to build those city maps quickly, easily, at no cost and so far, they’ve helped a lot of people.

  6. Siddharth Agarwal Wednesday, December 10, 2008

    Google thinks of itself as a company that no one can beat. All the Google blogs are up only to praise Google. If a site can’t be humble enough to mention beforehand something as trifle as an outage, then it is not serving its users right. Beware Google, this pride might take you to doom!

  7. Work From Home » Blog Archive » Do you have any suggestions for a virtual map? Saturday, December 13, 2008

    [...] Google Maps Outage. Did You Lose Your Way? [...]

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