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Summary:

Three weeks ago I provided a detailed description of Fonolo, the “Deep Dialing” service that takes you directly to where you want to go within an enterprise IVR menu. At that time Fonolo was looking for 100 new beta accounts as the final stage of a […]

fonolologocurrent150pxThree weeks ago I provided a detailed description of Fonolo, the “Deep Dialing” service that takes you directly to where you want to go within an enterprise IVR menu.

At that time Fonolo was looking for 100 new beta accounts as the final stage of a private beta program. It’s provided good feedback but they need to hear from a broader audience of  consumer users. Today Fonolo, with an expanded directory of over 300 enterprises, will launch a fully open public beta available to anyone wishing to try out the service. They want feedback from “real users”.

For those with a deeper interest, check out this Skype Journal post for more background on what Fonolo is learning from their beta programs.

By Jim Courtney

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  1. [...] That’s about it for this beta of Fonolo. Sign-ups are free at the moment, so if you give it a try, let us know how it works for you. Fonolo [via Web Worker Daily] [...]

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  2. [...] That’s about it for this beta of Fonolo. Sign-ups are free at the moment, so if you give it a try, let us know how it works for you. Looking for a less automated end-run around customer service prompts? Try the Dial A Human! directory, or the previously mentioned 99-cent iPhone app Direct Line. Fonolo [via Web Worker Daily] [...]

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