21 Comments

Summary:

Updates turning out to be harmful rather than helpful are nothing new, and it’s beginning to look like you can add Apple’s latest Airport Extreme software “fix” to the list of the potentially damaging. Complaints from commenters and bloggers around the net are beginning to pile […]

Updates turning out to be harmful rather than helpful are nothing new, and it’s beginning to look like you can add Apple’s latest Airport Extreme software “fix” to the list of the potentially damaging.

Complaints from commenters and bloggers around the net are beginning to pile up, yet Apple remains silent on the status of the update (numbered 2008-003) which was uploaded to their servers Monday and then pulled shortly after without explanation.

While the update was intended to resolve issues when roaming in large Wi-Fi networks, reports are claiming that not only does that issue persist, in some cases the patch is causing network problems. Some users are even claiming that following the update, Airport ceases to work at all. Total Airport failures are being reported on multiple platforms, including the Aluminum MacBook and late model white MacBook. Others are claiming reduced capability, including connection problems and the inability of their machines to recognize the 802.11n capability of their cards (a/b/g only).

For those whose computers aren’t connecting at all, try this method posted by one commenter:

Read on another site about this error, to go to: Macintosh HD, Library, Preferences, SystemConfiguration then send the com.apple.airport.preferences.plist into Trash.
Restart.

This will apparently restore wireless functionality, but the card will still be recognized as only having a/b/g connectivity.

Other, more drastic measures are being recommended by some. Popular troubleshooting site MacFixIt are recommending performing an archive and install of OS X to erase any and all traces of the problematic update.

If you managed to download and install the update, please let us know if you’re experiencing any problems.

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  1. Apple users complain about something. Film at 11.

  2. Andrew, I wasn’t aware that complaining about an update that renders your product useless was really a problem.

    Windows users complain about Apple users complaining about something. Film at 11.

  3. Works fine for me, but we only have the old AirPort express which isn’t 802.11n, so can’t confirm whether that has been affected.

  4. It’s really bad on my iMac. AirPort (internal) won’t even turn on via System Preferences or the top bar. Fortunately, I don’t need WiFi with it that much and I didn’t upgrade my MacBook, where I do use WiFi.

    Apple better come up with a fix for this for all those who did the download.

  5. I downloaded and installed it. The only problem I had is that once Safari and other browsers didn’t download anything but ping command was working, I had to restart in order to get Internet again.

  6. David McDougal Friday, October 24, 2008

    Well, I have had lots of joys with mine and my wifes MBP (2.33 and 2.20ghz models). Both have had problems connecting to our SMB shares. My speeds have dropped way down to almost B speeds when surfing the web, and MBP to MBP gaming via the AE are horrible (we cannot play Rise of Nations anymore).

    So, last night I formatted my machine, and have not run any of the updates except the 10.5.5 update and WOW my system is flying again. I am formatting my wifes machine tonight, and will avoid this patch.

  7. Khürt Williams Friday, October 24, 2008

    Late 2006 MacBook with AirPort 2008-003 update and I have no problems. Of course I am about to install the AirPort 2008-004 update.

  8. Darrell Etherington Friday, October 24, 2008

    Thanks for pointing that out Khürt! The update is now available, folks. Hopefully it fixes people’s problems.

  9. mine was working in the start after i update it, but sometimes i had to reboot but today was working in the morning and now doesnt work at all.u guys think updating to the airport 2008-004 is the best solution?

  10. Installed 2008-004 on a 2007 MBP. Wireless works fine (802.11n), but startup takes forever (several minutes) and iTunes just hangs when launched (even a force-quit won’t kill it).

    Everything was fine until this patch.

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