Comments on: Verizon Won’t Let Market Woes Stall Fiber or Its Alltel Deal

By: Verizon’s FiOS Bet is Paying Off

Verizon’s FiOS Bet is Paying Off — Mon, 27 Apr 2009 14:31:47 +0000

[...] the wireline side, Verizon’s investments in laying fiber to the home for its FiOS product are resulting in a 13.7 percent increase in average revenue per user, and the [...]

By: Akamai Data: Internet, Broadband Still Going & Growing

Akamai Data: Internet, Broadband Still Going & Growing — Fri, 27 Mar 2009 15:25:43 +0000

[...] According to Akamai data, the average global broadband speed in the last three months of 2008 was 1.5 Mbps, though South Korea had an average speed of 15 Mbps. The U.S. came in at No. 17 with an average speed of 3.9 Mbps, though I’m sure that’s going to change in coming years with the wide-scale adoption of DOCSIS 3.0-based broadband from Comcast and fiber offerings such as Verizon FiOS. [...]

By: Stacey Higginbotham

Stacey Higginbotham — Fri, 17 Oct 2008 01:08:57 +0000

Parkite, I’ve had to call VZ customer service on several occasions. I always brace for the worst, but I’ve never actually had a problem getting my issue solved, or waited long on hold (maybe 2 minutes) to get it solved. I may be the only person in the world with such luck, but I actually think the customer service at VZ is pretty good.

By: Nick

Nick — Thu, 16 Oct 2008 22:07:59 +0000

I can see why Verizon is continuing to push there Fios, it ROCKS!!! I got the service a few months ago and the picture quality blows away what the cable companies have to offer. I LOVE MY FIOS!!! Keep it up Verizon.

By: Parkite

Parkite — Thu, 16 Oct 2008 19:51:42 +0000

He needs to reinvest in their customer service…it is absolutely brutal. He s/b made to call one of their 800#s for service, spend 10 minutes weeding through the IVR, then transferred 3x before he gets hung up on.

By: Carolyn Pritchard

Carolyn Pritchard — Thu, 16 Oct 2008 18:59:04 +0000

@jk: That's been fixed, thanks.

best, Carolyn

By: jk

jk — Thu, 16 Oct 2008 18:55:25 +0000

Alltel is a mobile phone service, not a cell phone maker.