Comments on: Survey Says…Cable Sucks http://gigaom.com/2008/09/30/survey-sayscable-sucks/ Tue, 21 May 2013 22:54:51 +0000 hourly 1 http://wordpress.com/ By: AT&T Reorg Could Be the First Step Toward Layoffs - GigaOM http://gigaom.com/2008/09/30/survey-sayscable-sucks/#comment-148486 Thu, 02 Oct 2008 17:01:39 +0000 http://gigaom.com/?p=23039#comment-148486 [...] better align the company as it competes against the cable carriers. Just yesterday we noted how the phone companies have a hard time attracting customers to their triple-play bundles because of speed issues on DSL lines. Once those broadband connections are upgraded, the ability to [...]

]]> By: AT&T Reorg Could Be the First Step Toward Layoffs - GigaOM http://gigaom.com/2008/09/30/survey-sayscable-sucks/#comment-208715 Thu, 02 Oct 2008 17:01:39 +0000 http://gigaom.com/?p=23039#comment-208715 [...] better align the company as it competes against the cable carriers. Just yesterday we noted how the phone companies have a hard time attracting customers to their triple-play bundles because of speed issues on DSL lines. Once those broadband connections are upgraded, the ability to [...]

]]> By: Dominik http://gigaom.com/2008/09/30/survey-sayscable-sucks/#comment-148485 Thu, 02 Oct 2008 03:23:20 +0000 http://gigaom.com/?p=23039#comment-148485 I wish I had the option to experience how terrible FIOS is.

I’m stuck with Comcast and not only are the pricing crazy (compared to what I’m used to) but they have by far the worst customer service that I’ve experienced.

]]> By: VitaminCM http://gigaom.com/2008/09/30/survey-sayscable-sucks/#comment-148484 Wed, 01 Oct 2008 01:34:37 +0000 http://gigaom.com/?p=23039#comment-148484 Could it be that FIOS is terrible. The cost increases every time you turn around. Plus, the service is the worst ever. They make the cable company’s service seem great.
Avoid FIOS like the plague. I tried it and learned the hard way.

]]> By: Ted Murphy http://gigaom.com/2008/09/30/survey-sayscable-sucks/#comment-148483 Wed, 01 Oct 2008 00:46:04 +0000 http://gigaom.com/?p=23039#comment-148483 Sorry, by why do you have a chart on “reasons for switching.” The statistics you quoted show that 2/3 of the consumers out there prefer cable to phone services. You should have a chart showing “reasons for choosing cable.”

Having said that, the overwhelming reason for switching was cost — not a good sign for the telephone cos. I was tempted to look into FIOS, because I have wierd slowdowns that make me suspicious, but no more.

]]>