14 Comments

Summary:

How I kept my geek genes in check by not buying an iPhone 3G yet, I’ll never know. While some owners of the handset are thrilled with their device, I continue to read more and more complaints everywhere I turn. Lately the issues I’m hearing about […]

Iphone3gHow I kept my geek genes in check by not buying an iPhone 3G yet, I’ll never know. While some owners of the handset are thrilled with their device, I continue to read more and more complaints everywhere I turn. Lately the issues I’m hearing about are with the 3G functionality, which aside from the GPS is the only reason I had to upgrade from my first-gen iPhone. But if there are issues with the 3G, who’s to blame?

Stacey Higginbotham alludes to a possible issue with the 3G chip, which is believed to be supplied by Infineon. If the issue is with hardware, then it could be a real challenge to fix with a firmware upgrade. The other side of the equation is the network itself. With over 3 million iPhone 3G devices sold already, is the AT&T network crumbling under heavy demand for voice and speedy data? An official AT&T statement indicates that the iPhone 3G is performing well and that issues are handled on a case-by-case basis. 

In the end, I suspect AT&T will take the brunt of any burden here. While customers bought an Apple-branded phone, they have an ongoing contract and business relationship with AT&T. That won’t let Apple off the hook if there are any actual hardware issues that need addressing, but AT&T is going to have to step up and own the issue if there is one to be had.

Since I don’t have an iPhone 3G, I’ll rely on you: how’s your 3G connectivity peforming?

  1. The source is an analyst I have never heard of from a Japanese financial “conglomerate” I have never heard of? Is this guy an engineer, or someone who analyzes press releases and earnings statements?

    As for my iPhone, it does seem to switch frequently between E and 3G at some of my frequently visited locations (such as my backyard and office).

    Share
  2. I really do think location plays a huge role. As I posted on WWD, I’m having connection issues but no more or less than I did with my previous BlackBerry device. 3G has been okay here in between New York City and Philadelphia. Not great, but acceptable.

    When I was out in San Francisco a few weeks ago, I expected 3G to be outstanding and it was horrible. Much, much worse reception than I get here. So I can understand why Om and other Silicon Valley types are screaming.

    Share
  3. I have had some issued with the 3G in my area (San Diego). We have good 3G coverage here but when I hit some areas where my Nokia keeps a strong signal the iPhone fails and floats between no bars and full bars. I have seen this in a few areas where other 3G phones have no issues which is a little anoying.

    I hope Apple can do something to fix the connectivity issues soon.

    Share
  4. No real issues here, O2 UK. Coverage has been fine in expected locations.

    Share
  5. Gears of Peace Tuesday, August 12, 2008

    Oliver,
    You haven’t heard of Richard Windsor, Nomura Securities? You should have. He was the analyst last year who claimed the iPhone touchscreen could deteriorate within 4-6 months.
    http://digitaldaily.allthingsd.com/20070810/iphone-deadspot/

    Seems he has some trouble with technical stuff though :p

    Share
  6. No issues at all with 3G coverage that I’ve noticed in any of the cities that I travel to in Ontario, Canada (other than the fact that Rogers is limited with their 3G coverage in a lot of other parts of Canada).

    Share
  7. I have had a few more dropped calls with the 3G than I remember having on my Curve. Usually with moving from outside/in.

    Share
  8. I have had no problems with 3G or dropped calls in North NJ and NYC at all. My iPhone 3G has other issues like quitting apps and plenty of times needed restores due to software crashes however.

    Share
  9. No problems with 3G coverage when I have traveled through Salem and/or Portland Oregon. 3G is not due to be turned on at home until this weekend, so I expect initially it could be spotty.

    Share
  10. Well, While I don’t officially have a 3G iphone (I use the old one), I had time to play with a family member’s 3G iphone. With rogers the connection seemed to always move from edge to 3G even when we had full bars and was perfectly still. Who is to blame, no clue, it can go anyway.

    Share

Comments have been disabled for this post