Social.FM, Formerly Mercora, Shuts Down

Om Malik | Sunday, August 3, 2008 | 10:00 PM PT | 30 comments

Mercora, an early entrant into the social music and music search space that recently rebranded itself as Social.FM, has shut down and suspended operations. After being tipped off by a source, I tried reaching the company’s executives, but haven’t heard from them. The site has gone black.

“The Company is unfortunately no longer in business and therefore cannot continue its service to you. Regards,. Mercora, Inc.” Over on the Social.FM home page, the company said “To our Valued Customers,. We regret to inform you and apologize for this inconvenience, but Social.FM will be shutting down the system on July 31st, 2008.” The MySpace widgets have also gone on the blink.

The Sunnyvale, Calif.-based company launched in June 2005 and had raised $5 million from Norwest Venture Partners. It was started by Srivats Sampath, the former CEO of McAfee.com, and launched with a pretty nifty P2P radio software client.

Social.FM had planned to make money by selling ads next to music searches that were conducted on its P2P network. It eventually lost out to more visible competitors, like Pandora and Last.fm, and changed its strategy. Like many other music-focused startups, the company had faced some tough times when the royalty rates for webcasting music on the Internet were raised.

22 trackbacks so far

August 4th, 2008
12:58 AM PT

[...] Social music discovery service Social.fm has joined the dodopool, according to a report at GigaOM. [...]

August 4th, 2008
3:02 AM PT

[...] social network in a similar manner to Last.fm, has confirmed it is shutting down. GigaOm carried a tip-off to that effect, now the site is carrying the following message: To our Valued [...]

August 4th, 2008
4:30 AM PT

[...] bitten the dust; the latest service is Social.fm, a portal for Social music delivery as reported by GigaOm. Known as Mercora before it recently re-branded itself to Social.fm, finally pulled the shutters [...]

August 4th, 2008
5:11 AM PT

[...] Social.fm, a music site that was known as Mercora until last year, has officially folded. The shutdown was first reported by GigaOM. [...]

August 4th, 2008
7:31 AM PT

[...] no haber logrado crear una masa crítica de usuarios suficiente para justificar sus inversiones (via) [...]

August 4th, 2008
8:22 AM PT
August 4th, 2008
8:52 AM PT

[...] Social.fm echa el cierre [ENG]gigaom.com/2008/08/03/socialfm-formerly-mercora-shuts-down/ por MundoLibre hace pocos segundos [...]

August 4th, 2008
9:18 AM PT

[...] iLike or one of the other, more successful music sites on the Internet. The news was discovered by GigaOm based on a tip, who went on to find that the company’s site and widgets have all gone down. [...]

August 4th, 2008
9:27 AM PT

[...] The shutdown was first reported by GigaOM. [...]

August 4th, 2008
9:39 AM PT

[...] inconvenience, but Social.fm will be shutting down the system on July 31st, 2008,” thanks to (GigaOM who first [...]

August 4th, 2008
9:40 AM PT

[...] The shutdown was first reported by GigaOM. [...]

August 4th, 2008
9:56 AM PT

[...] cierran, no hay hueco para todos. Y no pasa nada grave, son cosas del mercado y la saturación. Social.fm ha sido la última en bajar la persiana. A pesar de cerrar una ronda de cinco millones de dólares e incluso de llegar a un acuerdo con [...]

August 4th, 2008
10:09 AM PT

[...] Om Malik deu a notícia em primeira mão no GIgaOM que a Social.fm encerrou definitivamente as suas actividades. A informação ainda não foi [...]

August 4th, 2008
11:07 AM PT

[...] sad to see Social.FM close its virtual doors. This is the music streaming service formerly known as Mercora that we’ve covered a time or [...]

August 4th, 2008
11:24 AM PT

[...] Mercora No More-a Social.fm, the music service formerly known as Mercora, has ceased operations. The company was always full of interesting ideas, but never settled on one business model, let alone one name. It was originally launched as an eBay-like marketplace that would have let you bid on songs, then switched goals to become a peer-to-peer service that let you stream songs from other folks’ music collections. (It leveraged differences in Canadian copyright law vs. U.S. policy to do this legally, effectively importing music streams across the border.) Its Wikipedia entry says that its mission ended up being “to catalogue and organize the world’s music and make it universally searchable and legally listenable,” a knockoff of Google’s mission (”to organize the world’s information and make it universally accessible and useful.” Too bad it never fulfilled it; let’s hope somebody else does someday. Read more at: GigaOM [...]

August 4th, 2008
1:06 PM PT

[...] Social.FM, Formerly Mercora, Shuts Down [...]

August 4th, 2008
5:58 PM PT

[...] The shutdown was first reported by GigaOM. [...]

August 5th, 2008
2:12 AM PT
August 5th, 2008
2:56 AM PT

[...] social network in a similar manner to Last.fm, has confirmed it is shutting down. GigaOm carried a tip-off to that effect, now the site is carrying the following message: To our Valued [...]

August 5th, 2008
9:08 AM PT

[...] social network in a similar manner to Last.fm, has confirmed it is shutting down. GigaOm carried a tip-off to that effect, now the site is carrying the following message: To our Valued [...]

August 8th, 2008
10:02 AM PT

[...] והסט×רט-×פ שנעל×: Social.FM, שהכיר ×œ×ž×©×ª×ž×©×™× ×ž×•×–×™×§×” חדשה ב××ž×¦×¢×™× ×—×‘×¨×ª×™×™×, סוגר ×ת הב×סטה. [...]

September 4th, 2008
11:34 AM PT

[...] * VC-backed bust: Social.fm [...]

8 comments so far

August 3rd, 2008
10:21 PM PT

I don’t understand these fast closures of large-ish websites. Why not stay alive (with barebones staff) and try and settle for a low acquisition?

August 3rd, 2008
10:55 PM PT
ex-employee said:

Well, it’s been very interesting project.

August 3rd, 2008
11:11 PM PT

Nice scoop.

When I would get pitched by their firm - and that was alot - it seemed like the messaging was all over the place, and I never was able to grasp what they were supposed to be about after the initial launch.

August 4th, 2008
9:04 AM PT
Vectorpedia said:

The music industry continues to change at a rapid pace………one more music website down the drain.

August 4th, 2008
10:33 AM PT

There is no staying a float waiting to be bought when the record companies demand a tax on every play of every track.

August 4th, 2008
9:53 PM PT
Buzzlair said:

Gimme their business plan so i can work it out. Cheers (kidding)

August 4th, 2008
11:37 PM PT
jay said:

They never understood the internet.

October 2nd, 2008
11:46 PM PT
Christine said:

A shame, because I think it was an excellent idea.

I do think there were real problems though. The few times I tried it, I couldn’t get it to work properly. And the way it worked with channels etc was pretty darn confusing.

The WORST thing about the app was that it had a very confusing delete/remove action. If I recall, ‘delete’ meant something different in two different areas of the player/manager. Where you would think it was just delete from your library, it would actually delete music files from your harddrive. Unbelievably, it was a hard delete rather than sending to the recycle bin. I accidentally lost a ton of music this way.

Again, legal P2P radio was an excellent idea and I’d hoped to use it on my website to let my readers listen to my entire music collection. But it was fairly incompetently executed and I can imagine that not working out some fairly major kinks was at least partially to blame for its failure. I also read a few comments saying what’s the point, we have last.fm and pandora. So that seemed to indicate they didn’t get across what they had to offer, which was very unique.

I hope someone else picks up the idea and that can find a way to make it financially viable.

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