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Summary:

Thousands of Last.fm users have called on the social music site to revert to its old look after the social music site redesigned on Thursday…

imageThousands of Last.fm users have called on the social music site to revert to its old look after the social music site redesigned on Thursday. Over 8,500 members have joined an on-site group, Bring Back The Old Last.fm and the blog post announcing the changes has been closed to comments after receiving 2,000 messages. This is par for the course with the redesign of any community website in which members feel invested and which has been unchanged for several years – any major site worth its salt tends to attract suspicion through any period of change, before the changes settle in and are accepted.

Last.fm had been testing the reboot extensively with paying subscribers since May 21, when we were first to bring you a preview of the site, a process that yielded 13,234 pieces of feedback and 7,856 posts and which included two real-world user testing sessions. But, with the upgrade now public, many are unimpressed, comparing CBS’ (NYSE: CBS) $280 million purchase to Facebook and reporting technical problems. This campaign is quite large; many also said they like it, however.

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  1. This group cannot be found in the Group search, there are no charts waaaay past time that there should be, the member counter doesn't reflect actual members and NO 'red' solidarity avatars 'show' up on the last.fm start/home page…the staff are for sure lurking in this group, for sure watching and hoping it doesn't get out to YOU AND for sure terrified that this will spread to it's legitimate end – A RETURN TO THE OLD LAST.FM!

    Wait til the advertisers find out…JOIN US IN STOPPING THE STERILITY!

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  2. I think the words 'Some Lastfm Users' are important in this current story.
    Considering the number of active users, 8500 is a drop in the ocean.

    In truth, there are many more users very happy with the new design and new features such as the live updating of charts, a major step forward. Of course being happy we feel no need to go crazy posting everywhere, forming groups and obviously seriously entertaining the belief that they are somehow going to terrify the powers at be at Lastfm into bowing to their wishes. I just extended my subscription and a trip there shows I'm not alone…

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  3. Robert Andrews Tuesday, July 22, 2008

    Exactly. Important to be even-handed. And worth pointing out Last.fm reports about 21 million unique users monthly. In fairness, that's about 2,300 times greater than the size of the protest.

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  4. Just 10k users from a total of 21 million…but ther're making a lot of noise!

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  5. To John & Robert: But how many users are active? Probably most of them even haven't noticed what did they do with it…
    And one more thing: I liked last.fm because it allowed me to listen to my playlist (only with the shuffle on). Now it's available only for subscribers! They just sold out… It's sad because I don't know any other site that has similar feature…

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  6. ONLY 6 MILLION ACTIVE!

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  7. OLD LAST.FM > NEW LAST.FM Tuesday, July 22, 2008

    Its only been 6 days and we have 10,000 users HAHA just wait a month and we'll have 100,000!

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  8. There are almost 10.000 of the most active scrobblers in that specific group. Some of them are loyal subscribers while the others are just huge fans, but I think they all deserve to be heard. I don't think it's too much to ask for a simple button somewhere on the site, that turns this layout into the old one. Could it be that hard to host the old layout too? Well for a smaller company, yes, I guess that would raise problems, but for last.fm? Come on! Hard to believe.

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  9. the ones who wants the old last.fm is >10k and growing.

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  10. and i believe it 'MOST last.fm users revolt over new look'.

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