Zendesk for Help Gets Seed Funding

Om Malik | Wednesday, June 18, 2008 | 7:55 AM PT | 5 comments

Keep an eye out on Copenhagen-based help desk-on-demand company Zendesk. The firm, started by Mikkel Svane, just raised half a million dollars in seed money from angel investors including Pageflakes co-founder Christoph Janz. Just like 37Signals offers you project management tools or hosted chat, Zendesk offers you a simple way to manage all incoming help desk inquires.

It’s not sexy, like some social networks, but it is useful and fully featured. No surprise the company counts Web 2.0 startups like Coupa and EditGrid along with convenience stores TETCO and Oxford University Press among its users. Zendesk would fall into our “small really is beautiful” category of startups.

Job Postings

3 trackbacks so far

June 23rd, 2008
7:07 AM PT

[...] øjnene op for det danske selskab. Han slutter sin omtale af de risikovillige kroner på bloggen Gigaom, ved at betegne Zendesk som hørende til i kategorien af startups, der benævnes ”Small really is [...]

June 23rd, 2008
8:36 AM PT

[...] as they have recently raised a bit of seed funding from Pageflakes co-founder, as reported by GigaOm and an official release from [...]

July 9th, 2008
12:31 AM PT

[...] Om Malik writes in his blog: “Just like 37Signals offers you project management tools or hosted chat, Zendesk offers you a simple way to manage all incoming help desk inquires.” And Zendesk just got US$.5m in funding from private/angel investors, including Christophe Janz, from my favorite web-top RSS reader, Pageflakes. [...]

2 comments so far

June 18th, 2008
11:02 AM PT
Sammy said:

Alot of web 2 companies seem to use HelpSpot (http://www.userscape.com/) like Twitter and Weebly.

June 18th, 2008
2:20 PM PT
YUvamani said:

Reminds me of BMC Softwares Remedy but as a service and in some ways cheaper for SMBs…

(link)

Nice, But completely enterprise 2.0

Editorial Masthead

Carolyn Pritchard
Managing Editor
Celeste LeCompte
Special Projects Editor
Om Malik
Senior Writer
Stacey Higginbotham
Staff Writer
Wagner James Au
Contributing Editor
Liz Gannes
Staff Writer
Chris Albrecht
Staff Writer
Katie Fehrenbacher
Staff Writer
Josie Garthwaite
Staff Writer
Close
E-mail It