Comments on: Here Comes Trouble: Conversation Threading http://gigaom.com/2008/05/05/here-comes-trouble-conversation-threading/ Trusted Insights and Conversations on the Next Wave of Technology Thu, 26 Nov 2009 19:44:08 +0000 http://wordpress.com/ hourly 1 By: Marc’s Voice » Blog Archive » More May '08 blogging http://gigaom.com/2008/05/05/here-comes-trouble-conversation-threading/#comment-877442 Marc’s Voice » Blog Archive » More May '08 blogging Thu, 08 May 2008 18:46:20 +0000 http://gigaom.com/?p=13324#comment-877442 <p>[...] Conversation threading [...]</p> [...] Conversation threading [...]

]]> By: Daniel Berninger http://gigaom.com/2008/05/05/here-comes-trouble-conversation-threading/#comment-877137 Daniel Berninger Tue, 06 May 2008 21:41:45 +0000 http://gigaom.com/?p=13324#comment-877137 <p>Wolke,</p> <p>I think Ribbit has the right idea. The best way to find out what works is to stop guessing and just try it.</p> Wolke,

I think Ribbit has the right idea. The best way to find out what works is to stop guessing and just try it.

]]> By: Wolke Snow http://gigaom.com/2008/05/05/here-comes-trouble-conversation-threading/#comment-877106 Wolke Snow Tue, 06 May 2008 18:41:21 +0000 http://gigaom.com/?p=13324#comment-877106 <p>Ribbit for Salesforce seems to be doing it today. (True??)</p> <p>From VentureBeat (yesterday): "In a nutshell, Ribbit for Salesforce transforms phone calls into another data object that users can interact with. It automatically logs all calls and voice messages; users can then see all of their voice correspondence with a specific customer, or all correspondence related to a specific campaign. Ribbit can also transcribe your calls and messages, making them searchable and easily readable when you’re in a meeting or tight for time."</p> <p>http://venturebeat.com/2008/05/05/ribbit-in-salesforce-makes-sweet-sounds-for-enterprise-users/</p> <p>Om, back in December was less than enthusiastic, but I'd love to see an updated review.</p> <p>http://gigaom.com/2007/12/17/can-ribbit-finally-bring-web-voice-together/</p> Ribbit for Salesforce seems to be doing it today. (True??)

From VentureBeat (yesterday): “In a nutshell, Ribbit for Salesforce transforms phone calls into another data object that users can interact with. It automatically logs all calls and voice messages; users can then see all of their voice correspondence with a specific customer, or all correspondence related to a specific campaign. Ribbit can also transcribe your calls and messages, making them searchable and easily readable when you’re in a meeting or tight for time.”

http://venturebeat.com/2008/05/05/ribbit-in-salesforce-makes-sweet-sounds-for-enterprise-users/

Om, back in December was less than enthusiastic, but I’d love to see an updated review.

http://gigaom.com/2007/12/17/can-ribbit-finally-bring-web-voice-together/

]]> By: Neil http://gigaom.com/2008/05/05/here-comes-trouble-conversation-threading/#comment-877098 Neil Tue, 06 May 2008 17:42:19 +0000 http://gigaom.com/?p=13324#comment-877098 <p>I'm not usually one for self promotion in comments, but my friend Peter has been discussing the potential for a 'VoiceTracker (as we've named it) on our group web-hacker/ruby programmer/entrepreneur blog, http://EntreList.com (runs on the hyped WordPress Prologue theme - a bit like Twitter crossed with a blog CMS and a Web-based conversation). A few days back he made a pretty good review of the possibilities - maybe it's worth a read, Daniel.</p> <p>The main question is, when will Google attempt this? Indexing and organising all the Milky Way's information has to include voice tracking further down the line...maybe taking Skype off eBay's hands wouldn't be such a bad idea?</p> I’m not usually one for self promotion in comments, but my friend Peter has been discussing the potential for a ‘VoiceTracker (as we’ve named it) on our group web-hacker/ruby programmer/entrepreneur blog, http://EntreList.com (runs on the hyped WordPress Prologue theme – a bit like Twitter crossed with a blog CMS and a Web-based conversation). A few days back he made a pretty good review of the possibilities – maybe it’s worth a read, Daniel.

The main question is, when will Google attempt this? Indexing and organising all the Milky Way’s information has to include voice tracking further down the line…maybe taking Skype off eBay’s hands wouldn’t be such a bad idea?

]]> By: Patrick http://gigaom.com/2008/05/05/here-comes-trouble-conversation-threading/#comment-877082 Patrick Tue, 06 May 2008 16:35:31 +0000 http://gigaom.com/?p=13324#comment-877082 <p>What the heck is a 'single commodity hard disk'? What does storing recorded music have to do with recording phone conversations?</p> What the heck is a ’single commodity hard disk’? What does storing recorded music have to do with recording phone conversations?

]]> By: Scionguy http://gigaom.com/2008/05/05/here-comes-trouble-conversation-threading/#comment-877064 Scionguy Tue, 06 May 2008 13:39:32 +0000 http://gigaom.com/?p=13324#comment-877064 <p>I can think of lots of reasons not to record conversations, but not really any good reasons to do it. As your title suggests (and your post does not reflect) it's a horrible idea. There are tons of potential problems with no valid benefits.</p> I can think of lots of reasons not to record conversations, but not really any good reasons to do it. As your title suggests (and your post does not reflect) it’s a horrible idea. There are tons of potential problems with no valid benefits.

]]> By: amrinz http://gigaom.com/2008/05/05/here-comes-trouble-conversation-threading/#comment-877057 amrinz Tue, 06 May 2008 13:05:04 +0000 http://gigaom.com/?p=13324#comment-877057 <p>mmmm!</p> mmmm!

]]>