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	<title>Comments on: Comcast Cable CTO: Bandwidth Hogs Will Experience Slowdowns</title>
	<atom:link href="http://gigaom.com/2008/03/31/comcast-cto-tony-werner/feed/" rel="self" type="application/rss+xml" />
	<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/</link>
	<description>Tracking the Internet Evolution</description>
	<pubDate>Fri, 04 Jul 2008 22:12:17 +0000</pubDate>
	<generator>http://wordpress.org/?v=MU</generator>
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		<title>By: Comcast to Test Bandwidth Caps? &#171; NewTeeVee</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-877409</link>
		<dc:creator>Comcast to Test Bandwidth Caps? &#171; NewTeeVee</dc:creator>
		<pubDate>Thu, 08 May 2008 15:58:41 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-877409</guid>
		<description>[...] has said it will start targeting bandwidth hogs, and this could be the way they do it. If you&#8217;re wondering if you&#8217;d have to pay extra, [...]</description>
		<content:encoded><![CDATA[<p>[...] has said it will start targeting bandwidth hogs, and this could be the way they do it. If you&#8217;re wondering if you&#8217;d have to pay extra, [...]</p>
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		<title>By: Comcast Defying The Broadband Slowdown&#8230; For Now - GigaOM</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-876395</link>
		<dc:creator>Comcast Defying The Broadband Slowdown&#8230; For Now - GigaOM</dc:creator>
		<pubDate>Thu, 01 May 2008 14:20:55 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-876395</guid>
		<description>[...] Malik, Thursday, May 1, 2008 at 7:03 AM PT Comments (0)    So all the noise, anger and finger pointing at Comcast&#8217;s cheap traffic tricks didn&#8217;t impact their broadband business. They just [...]</description>
		<content:encoded><![CDATA[<p>[...] Malik, Thursday, May 1, 2008 at 7:03 AM PT Comments (0)    So all the noise, anger and finger pointing at Comcast&#8217;s cheap traffic tricks didn&#8217;t impact their broadband business. They just [...]</p>
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		<title>By: Comcastic: Comcast Defies Broadband Slowdown - GigaOM</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-876387</link>
		<dc:creator>Comcastic: Comcast Defies Broadband Slowdown - GigaOM</dc:creator>
		<pubDate>Thu, 01 May 2008 14:03:17 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-876387</guid>
		<description>[...] Malik, Thursday, May 1, 2008 at 7:03 AM PT Comments (0)    So all the noise, anger and finger pointing at Comcast&#8217;s cheap traffic tricks didn&#8217;t impact their broadband business. They just [...]</description>
		<content:encoded><![CDATA[<p>[...] Malik, Thursday, May 1, 2008 at 7:03 AM PT Comments (0)    So all the noise, anger and finger pointing at Comcast&#8217;s cheap traffic tricks didn&#8217;t impact their broadband business. They just [...]</p>
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		<title>By: Shocking: New Facts About P2P and Broadband Usage - GigaOM</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-872518</link>
		<dc:creator>Shocking: New Facts About P2P and Broadband Usage - GigaOM</dc:creator>
		<pubDate>Tue, 22 Apr 2008 18:48:43 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-872518</guid>
		<description>&lt;p&gt;[...] me his company would try and deal with the tiny number of subscribers who use most of the bandwidth by slowing down their connections during peak times. (Personally, I find that to be a distasteful solution, and I believe that folks should learn from [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] me his company would try and deal with the tiny number of subscribers who use most of the bandwidth by slowing down their connections during peak times. (Personally, I find that to be a distasteful solution, and I believe that folks should learn from [...]</p>
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	<item>
		<title>By: netequalizer</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-870809</link>
		<dc:creator>netequalizer</dc:creator>
		<pubDate>Fri, 11 Apr 2008 22:35:44 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-870809</guid>
		<description>&lt;p&gt;I like this analogy (below) on rationing resources. This excerpt is taken from the NetEqualizer blog site. It is relevant to this discussion because many smaller ISPs around the world delegate bandwidth based on behavior without actually looking at a customers data. It sounds like Comcast may be adopting some of their techniques.&lt;/p&gt;



&lt;p&gt;The NetEqualizer methodology for application shaping has been agnostic with respect to type of data for quite some time. We have shown through our thousands of customers that you can effectively control and give priority to Internet traffic based on behavior. We did not feel comfortable with our Layer 7 application shaping techniques and hence we ceased to support that methodology almost two years ago. We now manage traffic as a resource much the same way a municipality would/should ration water if there was a shortage.&lt;/p&gt;

&lt;p&gt;Customers understand this, for example if you simply tell somebody they must share a resource such as: water, the internet , or butter (as in WWII), and that they may periodically get a reduced amount, they will likely agree that sharing the resource is better than one person getting all of the resource while others suffer.&lt;/p&gt;

&lt;p&gt;Well that is exactly what a NetEqualizer does with Internet resources albeit in real time. Internet bandwidth is very spiky, it comes and goes in milliseconds and there is no time for a quorum.&lt;/p&gt;

&lt;p&gt;taken from&lt;/p&gt;

&lt;p&gt;http://netequalizer.wordpress.com/2008/03/28/comcast-should-adopt-behavior-based-shaping-to-stay-out-of-trouble-opinion/&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>I like this analogy (below) on rationing resources. This excerpt is taken from the NetEqualizer blog site. It is relevant to this discussion because many smaller ISPs around the world delegate bandwidth based on behavior without actually looking at a customers data. It sounds like Comcast may be adopting some of their techniques.</p>
<p>The NetEqualizer methodology for application shaping has been agnostic with respect to type of data for quite some time. We have shown through our thousands of customers that you can effectively control and give priority to Internet traffic based on behavior. We did not feel comfortable with our Layer 7 application shaping techniques and hence we ceased to support that methodology almost two years ago. We now manage traffic as a resource much the same way a municipality would/should ration water if there was a shortage.</p>
<p>Customers understand this, for example if you simply tell somebody they must share a resource such as: water, the internet , or butter (as in WWII), and that they may periodically get a reduced amount, they will likely agree that sharing the resource is better than one person getting all of the resource while others suffer.</p>
<p>Well that is exactly what a NetEqualizer does with Internet resources albeit in real time. Internet bandwidth is very spiky, it comes and goes in milliseconds and there is no time for a quorum.</p>
<p>taken from</p>
<p><a href="http://netequalizer.wordpress.com/2008/03/28/comcast-should-adopt-behavior-based-shaping-to-stay-out-of-trouble-opinion/" rel="nofollow">http://netequalizer.wordpress.com/2008/03/28/comcast-should-adopt-behavior-based-shaping-to-stay-out-of-trouble-opinion/</a></p>
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	<item>
		<title>By: pbx</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-869519</link>
		<dc:creator>pbx</dc:creator>
		<pubDate>Sat, 05 Apr 2008 20:54:37 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-869519</guid>
		<description>&lt;p&gt;As long as they are fair, its fair.  No protocol discrimination.  When a hog on your pipe takes your bandwidth, you want Comcast on your side.  Now if they want to mess with something, how about filtering SPAM!  SPAM is probably screwing the net far more than Bittorrent, etc.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>As long as they are fair, its fair.  No protocol discrimination.  When a hog on your pipe takes your bandwidth, you want Comcast on your side.  Now if they want to mess with something, how about filtering SPAM!  SPAM is probably screwing the net far more than Bittorrent, etc.</p>
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		<title>By: JBrown</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-869289</link>
		<dc:creator>JBrown</dc:creator>
		<pubDate>Fri, 04 Apr 2008 10:59:25 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-869289</guid>
		<description>&lt;p&gt;There are newer technologies, such as P2P caching, that enable ISPs to intelligently manage P2P traffic, in a way that simultaneously provides a superior experience to everyone - P2P users and non-P2P users alike (or hogs and non-hogs, as the case may be).&lt;/p&gt;

&lt;p&gt;http://en.wikipedia.org/wiki/P2P_caching&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>There are newer technologies, such as P2P caching, that enable ISPs to intelligently manage P2P traffic, in a way that simultaneously provides a superior experience to everyone - P2P users and non-P2P users alike (or hogs and non-hogs, as the case may be).</p>
<p><a href="http://en.wikipedia.org/wiki/P2P_caching" rel="nofollow">http://en.wikipedia.org/wiki/P2P_caching</a></p>
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		<title>By: Comcast Cable CTO: Bandwidth Hogs Will Experience Slowdowns &#124; Om Malik &#124; Voices &#124; AllThingsD</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868637</link>
		<dc:creator>Comcast Cable CTO: Bandwidth Hogs Will Experience Slowdowns &#124; Om Malik &#124; Voices &#124; AllThingsD</dc:creator>
		<pubDate>Tue, 01 Apr 2008 07:01:46 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868637</guid>
		<description>&lt;p&gt;[...] Read the rest of this post    Print  all_things_di220:http://voices.allthingsd.com/20080401/om-4/  Sphere Comment  Tagged: BitTorrent, Tony Werner, GigaOm, Om Malik, Voices, Comcast &#124; permalink [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] Read the rest of this post    Print  all_things_di220:http://voices.allthingsd.com/20080401/om-4/  Sphere Comment  Tagged: BitTorrent, Tony Werner, GigaOm, Om Malik, Voices, Comcast | permalink [...]</p>
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	<item>
		<title>By: Rob</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868595</link>
		<dc:creator>Rob</dc:creator>
		<pubDate>Tue, 01 Apr 2008 04:05:26 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868595</guid>
		<description>&lt;p&gt;Om - 
I posted a second comment to a previous "network management" post of yours the other day that applies directly to this. It looks like they are applying "fair queuing" or "max-min fairness" to the issue.&lt;/p&gt;

&lt;p&gt;My further thoughts with links to additional info on fair queuing and max/min - http://rfreeborn.blogspot.com/2008/03/traffic-shaping-network-management-and.html&lt;/p&gt;

&lt;p&gt;r.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Om -<br />
I posted a second comment to a previous &#8220;network management&#8221; post of yours the other day that applies directly to this. It looks like they are applying &#8220;fair queuing&#8221; or &#8220;max-min fairness&#8221; to the issue.</p>
<p>My further thoughts with links to additional info on fair queuing and max/min - <a href="http://rfreeborn.blogspot.com/2008/03/traffic-shaping-network-management-and.html" rel="nofollow">http://rfreeborn.blogspot.com/2008/03/traffic-shaping-network-management-and.html</a></p>
<p>r.</p>
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		<title>By: Larry Marks</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868512</link>
		<dc:creator>Larry Marks</dc:creator>
		<pubDate>Mon, 31 Mar 2008 23:11:33 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868512</guid>
		<description>&lt;p&gt;I am strongly opposed to bandwidth "management" as it has frequently been applied for p2p and other high bandwidth applications. In the case of Comcast, the real reason for their "management" is preemptive - it is intended to prevent traffic congestion before it happens.&lt;/p&gt;

&lt;p&gt;Intelligent network management is reactive, not preemptive. it should occur only when congestion actually begins to occur. This is congestion management. On those RARE OCCASIONS when congestion management is required, the managers should do several things:&lt;/p&gt;

&lt;p&gt;First of all, the network's managers should, as you suggest, look at increasing available bandwidth if congestion is occurring regularly or for extended periods of time. There is no shortage of fiber available to Comcast.&lt;/p&gt;

&lt;p&gt;Secondly, the managers should look at what protocols can stand delay during congestion with little impact on the users. First target should be e-mail. Users will likely not even notice delays in this traffic. There are other protocols, including Comcast's own network management traffic, that can be delayed with little impact on users.&lt;/p&gt;

&lt;p&gt;But in a correctly managed network, congestion should occur RARELY. If it occurs more frequently, the managers are simply not doing their job. And Comcast's preemptive management philosophy is simply BAD network management. No professional I know would approve of this approach.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>I am strongly opposed to bandwidth &#8220;management&#8221; as it has frequently been applied for p2p and other high bandwidth applications. In the case of Comcast, the real reason for their &#8220;management&#8221; is preemptive - it is intended to prevent traffic congestion before it happens.</p>
<p>Intelligent network management is reactive, not preemptive. it should occur only when congestion actually begins to occur. This is congestion management. On those RARE OCCASIONS when congestion management is required, the managers should do several things:</p>
<p>First of all, the network&#8217;s managers should, as you suggest, look at increasing available bandwidth if congestion is occurring regularly or for extended periods of time. There is no shortage of fiber available to Comcast.</p>
<p>Secondly, the managers should look at what protocols can stand delay during congestion with little impact on the users. First target should be e-mail. Users will likely not even notice delays in this traffic. There are other protocols, including Comcast&#8217;s own network management traffic, that can be delayed with little impact on users.</p>
<p>But in a correctly managed network, congestion should occur RARELY. If it occurs more frequently, the managers are simply not doing their job. And Comcast&#8217;s preemptive management philosophy is simply BAD network management. No professional I know would approve of this approach.</p>
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		<title>By: Jim Boult</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868449</link>
		<dc:creator>Jim Boult</dc:creator>
		<pubDate>Mon, 31 Mar 2008 19:06:47 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868449</guid>
		<description>&lt;p&gt;If Comcast had been forthright with its’ advertising to customers in the first place, the customer would know the limitations and make their buying decision based on the facts and not the fiction portrayed by Bill and Carolyn Slowski and the mercury like substance they call “High-Speed”. When people have taken Comcast at their word and later find out that they have been lied to based on the term unlimited meaning something different to Comcast, this is where Comcast gets themselves in trouble with truth in advertising.
Many of the new products and services that Comcast has rolled out in the past couple of years are the biggest “Bandwidth Hogs” of all. With Comcast not preparing for their increased bandwidth usage in advance to the deployment of these new products and services and trying to place the blame for the bottlenecks on their users which use the most bandwidth that they paid for, I call that criminal.
Comcast is now trying to placate their users by saying that they will only be slowing from ½ to 2% of their customers who they claim to be “Bandwidth Hogs” leading customers to believe that they won’t be affected by their so-called “Network Management”. Two days ago Comcast claimed that only ½% of their customers were “Bandwidth Hogs” … now the numbers have jumped to ½ to 2% of their customers. I trust Comcast about as much as I trust a fox in the henhouse.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>If Comcast had been forthright with its’ advertising to customers in the first place, the customer would know the limitations and make their buying decision based on the facts and not the fiction portrayed by Bill and Carolyn Slowski and the mercury like substance they call “High-Speed”. When people have taken Comcast at their word and later find out that they have been lied to based on the term unlimited meaning something different to Comcast, this is where Comcast gets themselves in trouble with truth in advertising.<br />
Many of the new products and services that Comcast has rolled out in the past couple of years are the biggest “Bandwidth Hogs” of all. With Comcast not preparing for their increased bandwidth usage in advance to the deployment of these new products and services and trying to place the blame for the bottlenecks on their users which use the most bandwidth that they paid for, I call that criminal.<br />
Comcast is now trying to placate their users by saying that they will only be slowing from ½ to 2% of their customers who they claim to be “Bandwidth Hogs” leading customers to believe that they won’t be affected by their so-called “Network Management”. Two days ago Comcast claimed that only ½% of their customers were “Bandwidth Hogs” … now the numbers have jumped to ½ to 2% of their customers. I trust Comcast about as much as I trust a fox in the henhouse.</p>
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		<title>By: VTFootballGrad</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868445</link>
		<dc:creator>VTFootballGrad</dc:creator>
		<pubDate>Mon, 31 Mar 2008 18:50:17 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868445</guid>
		<description>&lt;p&gt;It beats the alternative.  I had to use a service that wouldn't let you route their service and kicked you off the internet if you downloaded anything.  I'll take the bad comcast service over that terrible service any day.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>It beats the alternative.  I had to use a service that wouldn&#8217;t let you route their service and kicked you off the internet if you downloaded anything.  I&#8217;ll take the bad comcast service over that terrible service any day.</p>
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		<title>By: Dwight Silverman</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868443</link>
		<dc:creator>Dwight Silverman</dc:creator>
		<pubDate>Mon, 31 Mar 2008 18:38:25 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868443</guid>
		<description>&lt;p&gt;Om,&lt;/p&gt;

&lt;p&gt;One important thing to note. Tony Werner talks as though Comcast has ceased its resetting of BitTorrent traffic immediately, but that is not the case. I asked a Comcast rep about this, and he said the practice will continue until the new method is in place. So don't celebrate quite yet.&lt;/p&gt;

&lt;p&gt;See the updates at the end of this post: http://blogs.chron.com/techblog/archives/2008/03/comcast_and_bittorrent_actually_working_toget_1.html&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Om,</p>
<p>One important thing to note. Tony Werner talks as though Comcast has ceased its resetting of BitTorrent traffic immediately, but that is not the case. I asked a Comcast rep about this, and he said the practice will continue until the new method is in place. So don&#8217;t celebrate quite yet.</p>
<p>See the updates at the end of this post: <a href="http://blogs.chron.com/techblog/archives/2008/03/comcast_and_bittorrent_actually_working_toget_1.html" rel="nofollow">http://blogs.chron.com/techblog/archives/2008/03/comcast_and_bittorrent_actually_working_toget_1.html</a></p>
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		<title>By: JL</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868433</link>
		<dc:creator>JL</dc:creator>
		<pubDate>Mon, 31 Mar 2008 17:45:05 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868433</guid>
		<description>&lt;blockquote&gt;
  &lt;p&gt;@JL Plenty of smart people own and operate my chosen provider of electricity ( TXU here in Texas ) but they have no desire to “control” or “dictate” what I do with the juice - Can you imagine?!?!?! The more electricity I use, the bigger the monthly bill, that’s it. There is no mention of who can ( or cannot )use the electricity for Power company “approved” uses.&lt;/p&gt;
&lt;/blockquote&gt;

&lt;p&gt;Oh -- and one other IMPORTANT difference.  Your electricity is METERED, no flat rate.  So are you suggesting that ISPs should move (back) to metered rates?&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<blockquote>
<p>@JL Plenty of smart people own and operate my chosen provider of electricity ( TXU here in Texas ) but they have no desire to “control” or “dictate” what I do with the juice - Can you imagine?!?!?! The more electricity I use, the bigger the monthly bill, that’s it. There is no mention of who can ( or cannot )use the electricity for Power company “approved” uses.</p>
</blockquote>
<p>Oh &#8212; and one other IMPORTANT difference.  Your electricity is METERED, no flat rate.  So are you suggesting that ISPs should move (back) to metered rates?</p>
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		<title>By: JL</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868431</link>
		<dc:creator>JL</dc:creator>
		<pubDate>Mon, 31 Mar 2008 17:43:23 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868431</guid>
		<description>&lt;blockquote&gt;
  &lt;p&gt;@JL Plenty of smart people own and operate my chosen provider of electricity ( TXU here in Texas ) but they have no desire to “control” or “dictate” what I do with the juice - Can you imagine?!?!?! The more electricity I use, the bigger the monthly bill, that’s it.  There is no mention of who can ( or cannot )use the electricity for Power company “approved” uses.&lt;/p&gt;
&lt;/blockquote&gt;

&lt;p&gt;So your power provider has never had brownouts, when demand outstrips capacity?  Isn't that similar to network congestion at peak times?&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<blockquote>
<p>@JL Plenty of smart people own and operate my chosen provider of electricity ( TXU here in Texas ) but they have no desire to “control” or “dictate” what I do with the juice - Can you imagine?!?!?! The more electricity I use, the bigger the monthly bill, that’s it.  There is no mention of who can ( or cannot )use the electricity for Power company “approved” uses.</p>
</blockquote>
<p>So your power provider has never had brownouts, when demand outstrips capacity?  Isn&#8217;t that similar to network congestion at peak times?</p>
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		<title>By: Dave Burstein</title>
		<link>http://gigaom.com/2008/03/31/comcast-cto-tony-werner/#comment-868430</link>
		<dc:creator>Dave Burstein</dc:creator>
		<pubDate>Mon, 31 Mar 2008 17:42:58 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/?p=11977#comment-868430</guid>
		<description>&lt;p&gt;Om&lt;/p&gt;

&lt;p&gt;Tony is wrong about congestion on the 100 megabit pipes in Japan. Ain't so, a lie repeated by many. I was on the original D.C. panel where a reporter misunderstood a chart.&lt;/p&gt;

&lt;p&gt;Dave Burstein&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Om</p>
<p>Tony is wrong about congestion on the 100 megabit pipes in Japan. Ain&#8217;t so, a lie repeated by many. I was on the original D.C. panel where a reporter misunderstood a chart.</p>
<p>Dave Burstein</p>
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