Comments on: Sprint Wants to Tell You Simply Everything http://gigaom.com/2008/03/14/sprint-wants-to-tell-you-simply-everything/ The Business of Technology Sat, 22 Nov 2008 08:10:29 +0000 http://wordpress.org/?v=MU hourly 1 By: Keith Shepard http://gigaom.com/2008/03/14/sprint-wants-to-tell-you-simply-everything/#comment-865919 Keith Shepard Sat, 15 Mar 2008 20:09:36 +0000 http://gigaom.com/?p=11816#comment-865919 <p>As a current Sprint customer, I think reaching out is a good first step. I think getting off your ass and doing something is an absolute second step and one that most bloated corporations fail at. If Sprint will listen to us <i>and</i> act, then they have me.</p> <p>I applaud Sprint for their "Simply Everything" plan, but, IMO, they also need to:</p> <p>1.) <b>Fix their web-site</b>. It's broken is a few areas, overly complex in others and renders poorly with some web browsers. 2.) <b>Increase the selection of their phones</b>. And drop a few. Come on. The Blackberry 8703e is a fossil. Replace it with the Curve already.</p> As a current Sprint customer, I think reaching out is a good first step. I think getting off your ass and doing something is an absolute second step and one that most bloated corporations fail at. If Sprint will listen to us and act, then they have me.

I applaud Sprint for their “Simply Everything” plan, but, IMO, they also need to:

1.) Fix their web-site. It’s broken is a few areas, overly complex in others and renders poorly with some web browsers.
2.) Increase the selection of their phones. And drop a few. Come on. The Blackberry 8703e is a fossil. Replace it with the Curve already.

]]> By: Paul http://gigaom.com/2008/03/14/sprint-wants-to-tell-you-simply-everything/#comment-865785 Paul Fri, 14 Mar 2008 21:05:30 +0000 http://gigaom.com/?p=11816#comment-865785 <p>While Sprint's in a mood to talk, how about they tell us why, when you disconnect from their crappy service, they won't tell you that you actually have to request a refund if they owe you money? And then, when you figure this out on your own and call them for your refund, they'll take 2 months to pay you.</p> While Sprint’s in a mood to talk, how about they tell us why, when you disconnect from their crappy service, they won’t tell you that you actually have to request a refund if they owe you money? And then, when you figure this out on your own and call them for your refund, they’ll take 2 months to pay you.

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