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As I promised a few weeks ago, I’ve disconnected my land line. Actually I had my husband do it, because after several random snafus that involved my office line going dead and then randomly dialing 9-1-1 at odd times during the day and night, I can […]

As I promised a few weeks ago, I’ve disconnected my land line. Actually I had my husband do it, because after several random snafus that involved my office line going dead and then randomly dialing 9-1-1 at odd times during the day and night, I can no longer deal with talking to AT&T.

It only took 15 minutes, but involved speaking with four different people because he was transferred to the wrong department twice. Incidentally, as a former employee of the phone company, my husband shed some light on why you have to give your phone number to the IVR when you call and again to each successive person. Apparently the first time it helps route the call, but the number doesn’t actually pop up on an agent’s screen when they answer the phone. And your information typically doesn’t go with you when you’re transferred from one agent to another because the various departments’ back ends aren’t connected.

The timing of my voluntary disconnection, however, is perfect. Aside from not paying AT&T $60 a month, the best part of killing my land line will be the end of all the campaign calls. I had five of them on the Tuesday that Texans went to the polls. It drove me crazy that despite being on the Do-Not-Call List, I still had to hear from political campaigners multiple times a day in the weeks leading up to the primary. Now I’m off the hook.

By Stacey Higginbotham

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  1. Were you using VoIP or a traditional phone line?

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  2. Good luck with the next power outage

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  3. You should have Vonage,they are the best. If you call plenty of long distance calls to Europe, they have great rates. Going with AT&T sorry to say is not a good move. They were atrocious before and now even more with Apple iPhone service.

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  4. Stacey Higginbotham Friday, March 7, 2008

    I was using a traditional phone line from AT&T. I cut the cord to rely on my mobile. I also use Skype.

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  5. Hmmm, my local phone bill is about $17/month, so it’s worth keeping for reliable 911 and local calls.

    The best part about not watching much TV: missing all the political ads (even if I’m going to vote for the pol, I generally can’t stand their ads).

    In the fall, the best part about living in a non-competitive state: I get to miss most radio and TV political ads. I feel sorry for the people in swing states like Ohio and Florida.

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  6. That’s too bad. T-Mobile is now offering fixed line VoIP service for $10/month unlimited calling: http://talkforever.t-mobile.com/.

    It’s only available in Dallas (and Seattle) right now so you could have tried it out.

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  7. If you live in the bay area, you live in earthquake country. When the power goes out, a corded phone can still be live. I’ve experienced this a few times before.

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  8. We got rid of our landline 4 years ago and have never missed it. We use VOIP and cell phones. The cell phones work during most power outages. It seemed scary but really, it was just a $600 per year savings at with no downside.

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  9. congrats – it means you survived without a call from Congressman Tom Cole’s NRCC office.. This post below has brought me more comments that most others…(there is a second page of comments)

    http://dealarchitect.typepad.com/deal_architect/2007/06/congressman_tom.html

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  10. RE: Political calls and cell phones.

    Unfortunately, politicians can call ANY number, including cell phones at any time. If you register to vote with a cell phone number they will get it. If you volunteer or contribute to ANY campaign and use your cell phone number they will call you.

    Exempt from the do not call list, politicians are increasingly using calls and robo calls to contact voters.

    As I testified in the US Senate recently These calls are an epidemic and are invading the privacy of All American Voters.

    Our members are taking a stand and saying enough is enough at the National Political Do Not Contact Registry at StopPoliticalCalls.org.

    Here is a quote from a member this morning:

    “I find it very frustrating… I tend to get calls at the WORST time. I have a one year old daughter, and it NEVER fails that the phone will ring when I put her down for a nap or for bed. Also my vote is PRIVATE… so who do you think you are calling with a survey to find out who I am voting for!!! Stop calling me.”

    Regards,

    Shaun Dakin
    CEO and Founder
    http://www.stoppoliticalcalls.org

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