Archive for February, 2008

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Sprint Writes Down Nextel, Posts $29.5 Billion Loss

Om Malik, Thursday, February 28, 2008 at 7:26 AM PT Comments (12)

If you thought eBay taking a hefty writedown for its mistake — I mean Skype was shocking — then Sprint’s Nextel deal writedown is going to leave you awed. Sprint Nextel reported a $29.5 billion loss, scratched its dividend and lost 683,000 customers. The company wrote down $29.7 billion of the $36 billion it paid [...]

9 Techniques For Closing a Deal via Voicemail

Larry Chiang, Thursday, February 28, 2008 at 6:20 AM PT Comments (0)

Using old school voicemail to sell our technology is a lost art. How many of us dread the voice mail prompt?! While closing a deal may be a stretch for beginners, plodding forward with good outbound messages can, and will, close deals.

Before I graduated on the Dean’s List from engineering school, I sold […]

Feb. 28, 2008: Nortel, About.com & QTrax Again

Stacey Higginbotham, Thursday, February 28, 2008 at 5:54 AM PT Comments (0)

SAI: About.com CEO Scott Meyer Booted FT: Apple and ZTE Join Ranks of Top 10 Mobile Phone Manufacturers NYTimes: Some Fear the Scope of Nortel is a Liability ArsTechnica: Patent Reform Coalition Aims to Abolish Software Patents Wired: QTrax CEO Addresses Miscued Launch, Says Service Will Soon Go Online

One Way to Differentiate Your Startup: Customer Support

Carleen Hawn, Thursday, February 28, 2008 at 12:02 AM PT Comments (0)


Update: for another lesson on the imperative of customer support, spend a few minutes studying Starbucks CEO Howard Schultz’s decision this week to close hundreds of stores nationwide for 3 hours in order to retrain Baristas in good customer service. The Wall Street Journal: Starbucks Closes Stores To Retrain Baristas (Photo credit, from WSJ: […]

Google Sites Now Live To Collaborate

Om Malik, Wednesday, February 27, 2008 at 9:00 PM PT Comments (7)

Google acquired JotSpot eons ago, so long ago that one almost forgets about the wiki company and its founder, Joe Krause. Apparently Google didn’t let it go to waste. It is now the underpinning of Google Sites, a web-based collaboration software service that is going to be part of the Google Apps and will […]

GigaNET Headlines: Cell Phone Apps, Perfectionism, “quarterlife”

Edit Staff, Wednesday, February 27, 2008 at 5:08 PM PT Comments (1)

Web Worker Daily — Apps for your cell phone that will save you both time — money. Earth2Tech — Looking to commercialize your thesis? Stanford wants to hear from you. Found/Read — Perfectionism is both annoying and from a startup perspective, dangerous. NewTeeVee — Uh-oh — “quarterlife’s” premiere on NBC last night bombed.

Thought of the Day: Perfection is the Enemy!

Carleen Hawn, Wednesday, February 27, 2008 at 2:35 PM PT Comments (0)

Recently I had a conversation with a Found|READ contributor about common pitfalls founders face. (Hint: I found this image of the Perfection Monster on the web.) Sure, perfectionists are annoying, but he addressed the dangers of such aspirations in a way that is especially relevant to startups, and I think it bears repeating:
“One of […]

Recipe for a High-Tech Hub

Stacey Higginbotham, Wednesday, February 27, 2008 at 2:20 PM PT Comments (26)

Rhode Island’s efforts to drive innovation and subsequent technology jobs to the state aren’t unusual, but building a technology hub is hard. I’ve watched Austin, Texas, where I live and work, fight to get to the point where it can claim to be a technology center and then continue fighting to stay there.

To get there, […]

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