The GigaOM Show: K2 Network's Joshua Hong
Want to know how online games are going to make money in the post-World of Warcraft era? The GigaOM Show recently sat down with Joshua Hong, co-founder and CEO of K2 Network, the company behind Gamersfirst, a free-to-play game network that boasts some 4 million monthly active users. Om’s smart and gracious co-host, Joyce Kim, invited me on to chat with Hong, who was advocating the free model long before Electronic Arts got into the act.
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4 million active user translates to a rank not even in the top 100,000 according to Alexa?
http://www.alexa.com/data/details/traffic_details/gamersfirst.com
according to compete.com the site does not even have any traffic worth mentioning…do they really have 4 million active users?
I’m a new reader. This is the first time I’ve watched one of these. They’re great and I look forward to watching the next one.
The people that play the games that K2 Network host are having a lot of problems with K2 Network not providing the services promised. Some of the problems are as follows:
The game MU Online that is hosted by this company is plagued by bug abusers and hackers which seem to get worse by the day due to K2 Network not wanting to enforce their policies.
Customer Service tickets receive automated responses and are automatically closed without the issue(s) being resolved.
Compromised Accounts not being investigated and players losing all their items to hackers.
No Live support.
Hackers are being allowed to run freely in the game because K2N doesn’t take the time to investigate hacker reports in a timely manner. This is largely due to Automated Ticket responses and lack of live support.
Bug Abusers. There are several areas in game that a player can position themselves that causes monsters not to be able to attack them. These area are considered bugged and people caught using them can be banned. K2N has stated that they would keep an eye on these areas and ban players that use these bugged areas, however, K2N has yet to patrol these areas, which has allowed the ingame market to get unstable and caused unfair player advantages.
Lack of Communication.
Outdated Policies and Terms. These items should be updated.
False (Misleading) Advertising.
Unstable Servers. On this K2 stated that they had maxed out the bandwidth of their ISP (intelenet) and were in the process of getting another ISP, however after about 1 year, they are still with intelenet and the servers are still unstable and many players have serious lag issues which has caused many players to leave. This is another example of the broke promises and lies that K2N has told.
I could add several more but I think it would be best it people see for themselves, therefore I invite anybody that is interested in the truth about the services that K2 Network provides to visit the Official Global MU Online forums hosted by K2 Network at the following address:
http://globalmuonline.com/forum/index.php
Thank You
SilverNite
Hi , im a global mu online player like Silvernite and i know him from the forum , too make it short K2 sucks. i mean it , suck big time, every thing he sayd is true and every day in the forum there will allways be 3 or 5 topics complain about k2 network, please , stop running this game. you only make it worse. thanks.
And sometimes, GMO(official Global Mu Online) forum moderators close topics that are related to game bugs, hacks, exploits, complaints, and others topics that could (and i think they should) be fought back by K2n.
Sometimes, its not even hard, as the hackers do it in plain sight, and even laugh on other players faces.
This is probably not the environment that should exist into a P2P (pay to play) game, as it doesn’t happen on other servers and games, namely World of Warcraft.
I understand that there can’t be an immediate response to ALL complaints, but for sure it could exist instantly for some, or at least resolve every true, solid and valid complaint in a short span of time (1 week or something like that).
Yeah SilverNite and Mer pretty much summed up the game.
I personally play GMO and im an active use of their forums. K2N cant handle either. The Mods are okay and they doo quite a good job but the ones hired by K2N arent good enogh.
When you pay to get something you obviously want to recieve.
well K2N doesent deliver…..
Nor are they capable of handling a forum either
k2 is one of the worst companies to ever exist.
I play Knight online.
The problems include:
Chinese people farming for gold.
Turkish people hacking accounts.
Bad, unstable servers.
A Free Game that people cannot log into due to that the last 20% of the servers are dedicated to “paid users” however rather than just adding capacity they choose to do the option that makes them money.
Their customer service sucks, you can’t even call someone for help, and they could give less of a care about your problems with your account.
I could go on for an hour.
I would recommend to anyone becoming involved with k2 network that you reconsider where you will spend your gaming dollar. This company is full of promises about how wonderful they are but in actuality they suck.
Thanks,
Tam
id and cipher and you give the grief i solve but does not have more time
i noticed that he says that there is also a customer service set up in “orange county” and INDIA , i dont see why things like this arent displayed on there site.
i for one feel that its unfair that for British ( not sure if it applys to people outside U.S.A) been charged extra to purchase a premium or G1 credits for living out side of America.
In reply to the forum remark , I for one know for a fact that one of the forum mods is a American Teenager.
i noticed that he says that there is also a customer service set up in “orange county” and INDIA , i dont see why things like this arent displayed on there site.
I am a Knightonline player, and i for one feel that its unfair that for British ( not sure if it applys to people outside U.S.A) been charged extra to purchase a premium or G1 credits for living out side of America.
The game has many disabled features, with the abillity to Delete characters disabled , forcing player to purchase other accounts or start up more accounts.
also they advertise that there are special area coming soon ive seen this messgae for the past 18 months and had no response in too queries i have made towards the K2 via there support ticket. which result in many unanswered questions
In reply to the forum remark , I for one know for a fact that one of the forum mods is a American Teenager.