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Web 2.0 darling Twitter has long struggled with stability, a problem which came to a head when millions of users were faced with an error screen that lasted late into the morning today as the startup moved its system off Joyent’s hardware starting at 10 pm […]

Web 2.0 darling Twitter has long struggled with stability, a problem which came to a head when millions of users were faced with an error screen that lasted late into the morning today as the startup moved its system off Joyent’s hardware starting at 10 pm yesterday evening, in a migration effort that lasted until dawn.


“Although significant progress was made last night and today, a one-night push is not a miracle cure,” Twitter’s Biz Stone told me in email. He also reiterated Twitter’s goal of being a reliable tool, pointing to Lee Mighdoll’s hiring as VP of engineering earlier in the month and the fact that the new servers are hosted by Japan’s NTT.

Stone said that more information would be forthcoming and that the very small team of six are “really heads down” working on the issues. The move came as something of a surprise, said Joyent’s CEO David Young over the phone — especially considering the free capacity the company had been extending to Twitter — coupled with Twitter’s recent assertions of undying affection.

“We have many, many customers that are far bigger users of computing and bandwidth,” said Young. To blame the problem on Joyent’s hardware and services was, he said, “just silly.” Still, he reiterated his love of the service and said the Twitter team has “built something really special.”

But in all of the expressions of amicability, the subext of the posts remind me of publicist statements during celebrity break-ups. In response, Young joked, “If this is a celebrity breakup, then they’re the J. Lo and we’re one of the early husbands.”

  1. [...] CEO quote of the day January 31st, 2008 If this is a celebrity breakup, then they’re the J. Lo and we’re one of the early husbands. [...]

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  2. FYI Joyent/Twitter

    Twitter was one of the first major successful applications written with Ruby on Rails, and has been very controversial as they both supported Ruby and criticized it for poor performance. There’s a lot of history here and questions not answered. I don’t know the inside story, but I’d be very cautious drawing any conclusions, especially because Joyent has some strong supporters. db

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  3. [...] bit. Yesterday all the tech bloggers reported that Twitter has left Joyent due to downtime issues: GigaOm, TechCrunch and Data Center Knowledge. I’m very sad Jason hasn’t gotten back to me on [...]

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  4. [...] VC behavior is reflective of the cult like fervor around this company. Twitter has had problems that include constant (including some self inflicted) outages that have led to exit of [...]

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  5. [...] applications.  They’ve also provided RoR hosting for Twitter, though that relationship ended amicably earlier this year.  Both of these examples speak to Joyent’s ability to help web apps scale [...]

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