Comments on: "Sales feed egos. Margins feed families."

By: mark allen roberts

mark allen roberts — Tue, 18 Mar 2008 22:18:56 +0000

Great job,
One of the common elements market leading companies embrace is pushing decision making down to employees closest to the customer, congratulations.
Also, your blog reminded me of when my regional mangers would return from client meetings and I would ask “how did you do?” The tell tale sign the objectives were not achieved was the phrase “we had good meetings…” but I wanted sales!
Mark Allen Roberts

By: Carleen Hawn

Carleen Hawn — Tue, 15 Jan 2008 06:18:03 +0000

Thanks Neil, lemme ask about it. Im sure our crack tech expert can handle it.

Meanwhile, why don’t you write a post for us about how that internship experience of being “empowered” as informed your career since? I’m sure it has, especially in how you manage your own staff now, yeah?

best,
carleen

By: Neil

Neil — Tue, 15 Jan 2008 06:08:35 +0000

My favourite undergraduate internship was the one in which I was pretty much left to my own devices; I was simply asked to ‘test out’ a recruitment social networking tool. I went ahead and tested it, but I also produced a growth modeling tool in Excel and cobbled together a pitch document which could be used to re-sell the software to clients. I loved every minute of it! So although I didn’t have the management by clearly defined objectives, I was empowered to make my own decisions and I was a much happier employee because of it.

Carleen – sorry for going off-topic (I can’t find another place, or email address, to make a suggestion), but can we get an RSS feed for the comments please? It shouldn’t be difficult to do on a WordPress blog, just ask the development team to copy in one line of code into the ‘single.php’ as documented in the WordPress Docs (I’d suggest putting it between the ‘% Comments’ link and the ‘Share/Send’ link);

http://codex.wordpress.org/Template_Tags/comments_rss_link

Thanks!

By: Carleen Hawn

Carleen Hawn — Tue, 15 Jan 2008 04:58:05 +0000

Indeed. I wasn’t meaning to credit them. “*Managing by Objectives* is the headline of the Crain story. A little too cute on my part…

By: Owen Byrne

Owen Byrne — Tue, 15 Jan 2008 04:06:34 +0000

From wikipedia:

The term “management by objectives” was first popularized by Peter Drucker in his 1954 book ‘The Practice of Management’

And it’s a fairly well known methodology. So “that they’ve dubbed” doesn’t seem correct.