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Summary:

When looking to watch online video, U.S. Internet users are more likely to browse than utilize recommendations or search engines, according to a new study commissioned by web personalization service ChoiceStream. But they’re not necessarily happy with their methods, and report frustration finding something to watch. […]

When looking to watch online video, U.S. Internet users are more likely to browse than utilize recommendations or search engines, according to a new study commissioned by web personalization service ChoiceStream. But they’re not necessarily happy with their methods, and report frustration finding something to watch.

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The self-serving origin of this study notwithstanding, its results are interesting. Fifty-six percent of survey respondents said they “browse sites” when they’re looking to find video to watch on their computers, mobile devices, or media player. That was the most popular answer, topping use of search engines at 33 percent, friends and family recommendations at 32 percent, and web site recommendations at 20 percent.

Thirty-four percent of respondents said they are frustrated with how long it takes to discover video online (which they most commonly said is “a few minutes”). To be fair, the same amount of users said they were frustrated with how long it takes to discover video on television.

But their frustration with search and discovery is not enough to keep people from exploring alternative methods of watching television and movies. Fifty-five percent of the 824 people who responded to ChoiceStream’s survey, including a larger portion of younger respondents, said they watch video on computers, mobile devices and media players (including watching DVDs on their computers), with a third or more of them watching at least four hours per week.

The previous research on this topic we’d seen commonly cited was a study from Kelton Research which found 96 percent of survey respondents couldn’t find what they were looking for through video search, and 45 percent only watched videos when they were recommended by a friend or colleague.

Last month we reviewed various online video search, discovery and recommendation approaches at our NewTeeVee Live conference. You can watch a video of the panel — which had representatives from CastTV, Truveo, Taboola, Dabble and StumbleUpon — here.

  1. Interesting, but the report lost a lot of credibility with me at the end when it said that consumers like watching ads, even when the show was pre-recorded. How many people with TiVo that you know watch the ads instead of fast-forwarding?

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  2. This goes hand in hand with the post that we launched last week covering the redesign of clipblast. Gary Baker, the CEO of clipblast told us that much of the redesign had to do with offering users additional ways to discover video online via browsing as he indicated that they have observed this exact behavior with ClipBlast video searches. The article that talks about this is at http://reelseo.com/new-clipblast-relaunch/

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  3. [...] report is good to understand in conjunction with the Choice Stream report (highlighted here by NewTeeVee), which shows how consumers find video to watch on computers, media players, or mobile [...]

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  4. I agree that it’s sometimes hard to find something good to watch on the internet. However, I like kyte.tv because it allows me to create my own channel where I am the producer, director, and star. I can create content from my cell phone and even chat in real time with my audience. I fi don’t like what I see on kyte tv, then there is no one to blame but me.

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  5. [...] It’s Hard to Find Something to Watch Online “When looking to watch online video, U.S. Internet users are more likely to browse than [...]

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  6. [...] do think that browsing is important, just not as much as ChoiceStream does. Similarly, we think users love getting recommendations, just not only from the editors of WeShow [...]

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  7. [...] I came across this recent NewTeeVee post which cites data from an online survey covering the general public’s views on IPTV.  NewTeeVee [...]

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  8. [...] Empfehlungen verlassen, wenn sie versuchen, für sie interessante Web-TV-Inhalte zu finden. Lesen. Unterschätzt: “Bewohner” von Multiplayer-Online-Welten verbringen ihre Zeit auch [...]

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  9. [...] oder Empfehlungen verlassen, wenn sie versuchen, für sie interessante Web-TV-Inhalte zu finden. Lesen. Unterschätzt: “Bewohner” von Multiplayer-Online-Welten verbringen ihre Zeit auch mal [...]

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  10. [...] — some 35 percent of video consumers prefer recommendations from their friends and family, according to one study. If you could get a stream of links to what your friends have watched, or better yet a single [...]

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